Shirayunoyado Yamadaya Hakone Gora

Dinner and breakfast were delicious. The photon was incredibly comfortable to sleep in. Good service and friendly staff. The onsen are also good. The only thing is that the ryokan is old and so are the yukatas.

The service and food are very good, the price is reasonable and the value for money is very high. Will stay again if I have the chance

We went on a family trip. The staff were very kind and nice. Honestly, the room condition was disappointing because there were a lot of spider webs on the ceiling. However, it was cheaper than other ryokans, so I thought it would be okay. The next morning, I requested breakfast at 7:30, but they knocked a little after 7 and I answered. However, the night before, they came right in when I answered, so I waited, but the staff member didn't come. So I thought I was hallucinating and thought they would come on their own, but 7:30 came and the staff member didn't come. I called the front desk and explained that the staff member wasn't coming, and the staff member came a little later. So my mother and I answered really loudly (the middle door was open, so it was loud enough to be heard in the hallway). But they didn't come in again. I was frustrated, so I went out right away, but the staff member wasn't there..?? Since I had to check out right after eating, I got a little angry and answered loudly towards the hallway. When I did that, the staff member who was leaving came back, took away my blanket, and prepared breakfast for me. It's not that I don't understand the ryokan's position. They might not have come in carelessly in the morning because they might be sleeping, but considering that they went back even though I told them to come back early at 7:30, I couldn't help but have some doubts. Still, of all the Japanese people I stayed with during the 3 nights and 4 days, this was the place with the kindest people. Please don't just answer the door in the morning, but also open the door for me. ㅜㅜ