Spa Hotels in Haiphong

The only bad thing is the Trash Can. With this high price of room, you shouldn’t use those cheap trash can to low down your brand image. Using these low quality can the loss outweights the gain. This time, I found out the breakfast is getting worse. Low quality of food and not filling the food on time.

The air conditioner needs to be cleaned, or the smell of the air will be disgusting. Your system turn off the AC especially during late night, it makes the smell bad. Please improve so that we can come back again.

After 5 years in Vietnam, this is by far the absolute best hotel we’ve experienced to the point that it’s our #1 wedding venue for the future. This property has the ability to transform the hospitality culture in Vietnam. If you are not used to being in VN yet, I ask you understand 5 star hotels are a different culture here and practice a little bit of patience. Please remember, this is an island that’s not convenient to travel to daily for work, so most of the employees are coming directly from the island, which makes it hard to find outstanding English speakers, but it seems they’re really starting to develop their staff. The food, incredible. I would suggest the filet mignon to everyone, and actually liked it more than the ribeye. The breakfast was a wide variety for slow season. The Spa was a wonderful experience. Breathtakingly beautiful views and properties, as well as the cleanest beach I’ve ever seen in Vietnam(it’s private!). 3 pools, Sauna, Jacuzzi, Steam Room all are free for guests. 3 bars, 2 restaurants (book Japanese early and place your order early. Traditional Japanese food takes time to prepare properly) My one piece of constructive criticism as one with experience in 4 diamond hotels is a sense of urgency. This again goes back to a 5 star experience in VN and other countries. While the staff were amazing, a few really stood out with their English skills and sense of urgency. Uyen, Tuan, Dung, Nhi, Phuong and Minh were all wonderful and I appreciate their hard work to make our stay enjoyable. I do suggest tipping a little bit as it does go a long way. ***Most places in VN do not tip.*** I only tip if I see a space for a tip on the receipt or in a taxi during rush hour.

Good services and the breakfast is so professional. PHO ( noodle ) is so good taste. The room is so big and comfortable ! The bath is so good!

I stayed in a hotel next to my friend's community. The hotel was large, the front desk was very welcoming, and there were 3 outdoor swimming pools and children's play facilities. There were shopping malls and shops next to it, so it was very convenient for dining. I also ran into a friend from Suzhou and played with him in the square next to it.

The room facilities and bathroom are clean and hygienic, and the scenery outside the window is also very beautiful. The overall feeling is warm. Parking is also very convenient. It is worth recommending and will arrange to stay here next time.

Facilities: Older, but there are some. The supplies are better and meet the 4-star standard. Hygienic: very clean, cleaned every day, daily necessities are in place. Environment: very beautiful and quiet, there is a courtyard in the middle, more private. Located in the city, easy to get in and out, and convenient to eat out. Service: Very good. The front desk and service staff will speak English.

The service is good, the hotel environment is comfortable, clean, the breakfast is delicious, and the beach environment is beautiful.

This hotel is incredibly beautiful and well located. The beach, pool and views to the islands are stunning. The room was ok, big size. Breakfast was delicious, with lot of western options and Vietnamite options aswell to try the local food. The only problem for us is that we went on low season so most of the facilities were closed , only one restaurant was open so we didn't have to much options to choose, we didn't like that because we booked the hotel considering the variety of things that the hotel offer and they didn't told us that in advance. Other thing, is that the staff was so friendly and willing to help, but most of the people didn't speak English so was a little bit complicated to ask for things. But in summary, hotel is beautiful and we really enjoyed our stay.

There was a lot of noise because it was under construction. The view is good. I used it well.