Hague Hotels with Bars

Stayed for 1 nt. hotel is right at the end of the esplanade. Lovely views and sunset over the sea. On checking in we asked about a standard and a superior room, as we hadn’t precooked our visit, lady on reception with abit of effort could have sold us a superior room but when I asked if we could see both rooms she said not as she was alone on reception ( in other hotels we have been given a key to look ourselves) in the past. Standard sea view room was very nice, however neither did she recommend we needed to book to eat in the restaurant, and being a Monday evening we didn’t think it would be necessary, we were wrong, only 1 chef on so couldn’t eat there. Decided to walk into town to eat, definately go the road route, hotel suggested a back way by the harbour, not a good plan, after a long dark explore the exit was blocked, so stick to the road. Checked out in the morning and had a lovely breakfast in the old town at a beautiful bakers shop, better than 25€ ea at the hotel. Would stay again if visiting the beautiful den Haag beaches.

It took me a while to write this review since I was afraid of my personal safety. Nevertheless, I have finally decided to share this information with other travelers. This incident happened during a weekday night when I decided to do a walk-in at the Ibis hotel in Den Haag after a long trip. I was already aware of some bad reviews from other travelers indicating ”naughty” staff. Nonetheless, I decided to give it a go. I entered the hotel and mentioned the hotel clerk that I wanted to book a room. His attitude was rough indicating me that he did not have any rooms left. For my bad luck, my phone was out of battery so I decided to seat in one of the tables in the lobby to quickly charge it to look for a hotel somewhere else. While I was charging my phone, the clerk approached me and shouted at me that I had to leave the hotel. I explained him that I wanted to charge my phone to look for other hotels in the area and I wouldn't take much time. He continued shouting at me that I had to leave, when suddenly he grabbed my bag and literally threw it to the street. At this moment I was petrified since I never imagined something like this was happening. Then, he pushed me violently out of the hotel. Luckily I managed to take a picture of this guy. The guy has a tattoo on his right arm and rather than a hotel clerk, he thinks he is a MMA fighter or part of gang. I really don't know how the manager of this hotel can have person like this with such level of anger dealing with customers. My review by no means intend to advice other travelers to visit or not this hotel. I believe the facilities of this hotel are quite nice but what I can say is that I'm not entering this place again until they take strong actions towards improving the quality of their staff. I hope this guy doesn't get fired because of this review but if the hotel really wants to keep him, the hotel should consider send him to an anger management course. I don't know if this guy is always like this or just had a bad night and he took it on me. Nonetheless, I think no one should suffered what this guy did to me under any circumstance.

This modern hotel has a split personality. Some elements rate 5 star some 0 or minus. My wife and I stayed for three nights in their only disabled access room in June, it costs about 200 euros per night excluding breakfast. We were delayed arriving so didn't check in until around 2300. Check in staff were very good and we went up to our room. It had been made up (maybe?) but not cleaned! Excretia in the toilet bowl, bits of second hand toothpaste in the sink (which was blocked up). Complained to the night porter who came up to the room just after midnight as was genuinely embarrassed. But, the hotel was full and this was the only accessable room in the hotel! The room was given a quick clean to get us through the night. The following morning met by the very good manager who again apologised cancelled the nights charge from the bill (we paid in advanced) and said he would rectify the situation. He (Jimmy) was ashamed and seemed quite frankly shocked. We went out for the day and came back to a very clean room. On our 2nd and final full day the room was not made up at all, beds not made, no towels no toilet roll coffee etc. Again complained to the two very nice young women on reception who were very nice and very apologetic. It was our last night and were given a free (and very good breakfast). Serving manager and staff could not have been more helpful. So, great location, really great staff, great breakfast, awful, awful housekeeping (apparently sub contracted out). Should you stay in the Mercure Den Hague? You choose! Incidently, I said I was going to put a review out and Jimmy the manager said ” You must be truthful”.

Super location in the middle of The Hague opposite the Binnenhof. Everything is within walking distance. Enough restaurants, shops, supermarket and public transport almost on your doorstep. Excellent bedroom with good sofa bed. Very clean bathroom with rituals products. Breakfast was delicious.

Spotless rooms with very nice toiletries. Only negative issue was the service in the reception. Hardly any smiles, you do not get a feeling that you are welcomed. I received a wrong invoice with a name of another customer when I rented a bike. However, the bike rental is otherwise very easy and the bikes are a good quality. If the weather allows I recommend to cycle to your destination. Excellent breakfast with a variety of gluten free and vegan options. You may also have a custom-made omelet.

I love Novotel as a chain, and have stayed at this hotel before and was quite happy. This time I felt things were a little off and I wasn't as satisfied. I seem to recall getting a free bottle of water in the room, which it appears is not included anymore. No more individual shower gels and soaps, but now big pumps of soap, which is OK if you have the complete set of them. Yes, it's more environmentally friendly but it's also a sign of cost-cutting. Breakfast was more or less the same -- good choice and quality -- except on a busy weekend they seemed totally overwhelmed and people had to queue to get a table. On a quieter morning, I noticed a sign stating one can request omelettes and poached eggs from the kitchen, so I did, and this dish never materialized, which was a little awkward. The fresh orange juice machine is awful: constant noise and queues of people taking ages to each make one glass of juice, as it requires that the user slice the orange and then ram each half, one at a time, into the machine, yielding a tiny amount of juice. Repeat for 6 or 7 oranges to get a glass... It would be funny to watch as slapstick if it weren't so annoying to listen to. On the positive side, the rooms are still attractive, comfortable, and quiet.

Echt een prachtig hotel, het is alsof je door een museum loopt. Waanzinnig mooi. De medewerkers zijn allemaal even galant, behulpzaam en vriendelijk. Je wordt met alle egards behandeld. De kamers zijn allemaal anders ingericht, maar allemaal even mooi. Het ontbijt was het enige wat een beetje tegenviel qua kwaliteit. Met name het brood was niet zo vers. Maar de algehele beleving maakte dit meer dan goed. Als je ooit een keer in de gelegenheid bent dit prachtige hotel te bezoeken zou ik dat zeker doen!

The location of the hotel is very good. We found the parking space for the car very expensive (27 EURO for a day). We expected better facilities for a four-star hotel. The staff are very nice and helpful, so we can give it five stars. The breakfast buffet is unfortunately very ”poor” and not what you would expect from a four-star hotel. There is still a lot to be done.

Really rate this hotel. Stayed here under previous management and enjoyed it then. The hotel is in a fantastic location for the world forum and allows easy walks into town and to the beach. Good quality breakfast but was chaos at 8am with lots of items run out and not being replaced. Came earlier the next 2 days. Service in the bar was terrible, a server told my colleague that they couldn’t make a cocktail on the menu because they ‘didn’t have time’. They’d already taken payment for it before they mentioned this. They then offered a beer in place which was 1/3 of the price and it took 3 members of management and 30 minutes to get a refund for the cocktail they didn’t serve. They then came back and said they now did have time to make it and that he could take it to his room, on his own, to drink it. He repeated the 5th time for a refund. That aside, If you want a good hotel in a great location in Den Haag, this is the one for you.

More than expected hotel, the public area is very comfortable, there are free billiards, drinks. The location is very good, living in the old town can walk to the main attractions, only 150 meters to the Queen's Palace. Outside the window is a big park, quiet and natural. The interior of the hotel is full of Tuscan style, the room is large, the facilities are very complete, originally booked for one night, and then stayed for another night, affordable and cost-effective. There are many places to eat near the hotel, and it takes only ten minutes to walk to Chinatown. Will stay in The Hague next time.