Read genuine traveler ratings & reviews to find your perfect stay.
Posted onNov 13, 2025
Grmo
The location was good and private so my friend and I could enjoy our getaway. Also, they brought us everything that we needed and asked for. However, the bathroom had refillable, shared amenities that were in a horrible condition. The conditioner bottle had moldy growth. Disgusting!
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Price per night from:VND 45,489,513
Posted onMar 17, 2025
Guest User
Cute and quaint stay. The hot tub and pool were still not functioning during our stay, which was a disappointment for the kids. Other nice amenities for this area were that there was cable tv in the room and Wi-Fi available which other hotels I’ve stayed at in this area did not offer. I did not realize this hotel was actually located across the street from the water so it’s not actually waterfront as I had anticipated mentally when I thought about where The Tides was located. It’s still a very nice location and very close by to The Tides, though. I would stay here again. 
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Price per night from:VND 6,500,167
Posted onDec 26, 2023
Ka ying
I came for Christmas Eve and Christmas Day. Very clean room and there are free coffee and tea whole day at the lobby. Also there is gym room and laundry room as well. I love the pool there even though it was quite cold these past two days. I love the breakfast as well. Lastly, it was closed to Petaluma outlet and it was nice this morning to go shopping.
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Price per night from:VND 4,079,603
Posted onJan 21, 2026
Guest User
Good location that is easy on or off Highway 101. The place feels old and overall used. Rooms are clean and fair. The bathroom Towels are paper-thin; I have had better towels at Motel 6, so I was not impressed with the towel quality. Could not dry myself. Breakfast was cofffee so I can say anything about the actual offerings.
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Price per night from:VND 3,885,336
Posted onAug 25, 2026|Standard Queen Room
Guest UserVery frustrating experience. In the middle of my stay, my room keys were suddenly deactivated and stopped working. This happened after a long night of driving, so having to walk all the way back to the front office just to deal with a key issue was extremely stressful and annoying. The front desk was not able to clearly explain why the keys had been canceled, and I also had trouble getting the situation resolved. On top of that, the parking situation is terrible and made the experience even more frustrating after a long drive. After traveling all day, the last thing you want is to arrive at your hotel and find that your room key no longer works. A hotel should make things easier for guests, not create additional problems during the stay. Definitely not the experience I expected.
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Price per night from:VND 3,069,415
Posted onFeb 7, 2025
Anonymous User
***The meat was clean, the staff was smiling, the employees were polite.
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Price per night from:VND 2,952,855
Posted onMay 31, 2025
Jay
Great location in beautiful Santa Rosa but not much more to say other than that. The rooms were tiny with no space outside of the bed and a small table. I was personally did not see the value of the 2 entrances into the room with one leading only out to the parking lot. I only stayed 1 night and felt it was enough. The bathroom was fantastic though and felt almost as big as the entire room itself. Overall I felt it was over costed for the experience.
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Price per night from:VND 4,864,441
Posted onDec 31, 2023
Guest User
The trip started out poorly because Trip.com's payment was invalid. We had to text your staff for close to an hour before we could check into our room, so were late meeting our family members for lunch. The women at the front desk were terrific and were doing everything they could - they weren't able to give us a key until the payment was straightened out. So we weren't very happy with Trio.com's service. How could something like this happen, where your payment wasn't valid? I would like a discount on my next trip due to that problem.
Once we were in, the service was excellent. The room was clean and quiet. The bed was comfortable. The pool and hot tub were open until 10pm and were warm and clean. We loved soaking and swimming each evening after visiting with family.
The only curve ball was that the firepit wasn't operable. A man said it was due to the weather, but it had been clear and dry so that didn't make sense. Therefore, we had to drink our Christmas Eve Prosecco (which we bought at the hotel snack bar!) in the room, since it was too cold to sit outside without a firepit. Outside of that, it was a terrific visit and we would stay again.
We do hope that Trip.com makes good on the billing issue so we will use your site again.
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Price per night from:VND 4,802,275
Posted onMay 31, 2025
Jay
I had a very long 18 Night stay at this hotel and really enjoyed my time. The breakfast was AMAZING and the best thing by far. I am sure other reviews will mention the breakfast and I was not disappointed. The room was plenty spacious and had a delightful little patio around the swimming area. The staff was very diligent with the cleaning which was daily. I would certainly stay again for the breakfast. This location was perfect for my stay in Santa Rosa with plenty of options for just about anything within walking distance. 9/10 overall
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Price per night from:VND 3,286,994