Read genuine traveler ratings & reviews to find your perfect stay.
9.4/10
Amazing
Rrock888The room is very large and the environment is very good. The toiletries are Spain Nature Biss . I booked the first night on Trip.com. I booked the second night on the official website. It was a double breakfast and a package for playing. When I checked in, I had two different orders for two nights. I didn’t need to change the room. The front desk said that I had to re-brush the key the next day. Just one time, the result was that at noon the next day, I received a bank short message and deducted more than 400 dollars in pre-authorization. I asked Trip.com to ask the hotel. I thought I was going to continue to deduct my one-night room rate, but the amount was cheaper than the first night booked by Trip.com. Go to the front desk to explain the situation and ask them to refund me and say that they have taken it. After the pre-authorization, I checked out for two nights and asked the hotel to refund. I didn’t say that I had refunded it for half a month. I returned to the country and called the bank. The pre-authorization was still frozen. I asked Trip.com to call the hotel. The hotel said that it was processed when I checked out, but now the pre-authorization is still frozen. I don’t know what to do. What a ghost!
MMINGYIAwesome hotel with big rooms and new facilities. The first floor of Building No. 6 we lived in was a mini golf course and inland lake. The view was superb. There are a variety of activities to participate in every day. The bar has free drinks and snacks. The pool is open until 11 pm, and the pool opposite Trump Hotel can be shared, but unfortunately we have not enjoyed the trip. It is a pity. The hotel is 15-20 minutes by car from the airport, there is nothing to visit around, there are two shopping centers about 3 minutes by car, there are supermarkets and restaurants, the hotel provides free shuttle, but you must contact the driver by phone.
HHappy.pigI liked the luxurious facilities, convenient shuttle service, and swimming pool. The room condition was good, and I was satisfied with the amenities provided by high-end brands. However, I was dissatisfied with the fact that I got a room right in front of the elevator and all the noise from outside came in.
The overall facilities and service are the best.
RRafael RiobuenoExtremely good location, awesome amenities, the room was beautiful and we loved the bathrooms, the personal were very polite and friendly. Also, the receptionist recommended us two places to eat during our stay. I would definitely recommend this place.
GGuest UserIt's okay, more convenient. Hotels in the United States are far less clean and have better supporting facilities than hotels in China.
I feel that the requirements for our Chinese hotels are too high. A few thousand dollars abroad can’t provide the services and effects that a few hundred dollars domestically. Domestic hotels should increase prices
FFrankThe hotel is great, breakfast is good, 24 hours of free coffee, hot water, cold water, juice, etc., very good. Air conditioning freezes people, enough. I will have the opportunity to live in the future.
GGuest UserWe stayed for 2 nights but wished I only booked for 1 night. Was not aware that hotel didn't include free hotel shuffle so had to pay 30USD return for my own uber. Upon late arrival to hotel due to air traffic problems due to bad weather in miami our room door wasnt locked and bed wasnt made so we moved rooms. Hotel is about 15/20 mins drive from airport. I would not stay here again as location and no free airport shuttle is not appealing for me. The fact that I received no proper apology from hotel regarding my reserved room I would not stay here again!!
VVictoriaYZNOriginally wanted to choose a big bed room, the result was chosen to be two beds, the hotel said nothing to change, the service is very dissatisfied with me, the key is that the room is very much, they are not full, they are not willing to meet your conditions . There is also a parking fee every day, no breakfast, no refund of the deposit, all aspects are not suitable, so everyone should think carefully before placing an order, because the next time, regret it is too late.
GGuest UserThe facilities are quite good for the price. The room is very spacious. But beware, if you're a light sleeper, don't even think about staying here. Planes fly by every three minutes very close to the hotel, and you can hear their engines. If you're a heavy sleeper, this is your hotel. It's the best value in Miami. What happened to us was some awkward people in the room above us who made noise all night. But that's not the hotel's fault.
Sskykiss aqxThe location is very good, near the airport, the environment is also very good, the surrounding is quiet, the parking lot is quite large, there is no smell in the room, there is coffee, microwave and refrigerator.
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