Read genuine traveler ratings & reviews to find your perfect stay.
Posted onJul 19, 2026|Lake Villa
Anonymous UserLove the hot spring facilities offered by the hotel, especially when you get to enjoy a private hot spring and pool in the villa! And regardless of where your villa is located, there’s buggy service available 24/7. Yoga among nature was also amazing. A really nice place to relax within nature.
HOWEVER, as a luxury resort, I was disappointed with the check-in service. Firstly, there wasn’t a clear indication of where the reception/lobby was, so our driver ended dropping us at the carpark. Once we were within the lobby area, it took a while for the staff to actually welcome us. Unlike the check-in service we saw another family receiving later in the day when they were dropped off at the main lobby, we immediately felt the difference. Btw, the resort should really consider lighting the direction into the lobby at night. Most of our private hire drivers have pointed poor signage/lighting to the lobby.
Next, the jungle walk group was too large with only one guide. We could barely hear what the guide was saying at the back, so yes it was merely a walk for us.
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Price per night from:€335
Posted onJul 7, 2026
Luv to travelOn the day I checked in, I left my things in the room and I went shopping. I did leave a Do Not Disturb sign on my door. When I came back, the minute I put down my shopping, someone tried to open my door. Looked through my peep hole and saw a middle aged woman. The key obviously did not work. She left after a while but came back with a bell boy who rang in my doorbell. I opened the door and bellboy apologised and asked if I was staying here. I said I have checked in at 3pm. Bellboy pointed at two luggages and said he sent them to the wrong room? Wait what? Whose are these? The woman said they were hers. Bell boy said he delivered them to the wrong room.
Next, front desk called me and asked for my name. Not to apologise but ask for my identity. She confirmed that there’s been a mistake in assigning rooms. I asked her what do I need to do. She said nothing. No apologies. I asked her why the bellboy entered my room even though the Do Not Disturb sign was there. No answer.
My advise to those who choose to stay here - double lock your doors and keep your valuables with you. They did not respect my DND sign and entered my room.
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Price per night from:€80
Posted onAug 16, 2026|Prime Deluxe King
YingTyeThe hotel is located in the old town. Ipoh parade is just opposite the hotel. To old town, just walking distance, it is very convinient for all tourists n business traveller as well as family. The room is simple n modern. Just a small matter to highlight is housekeeping is too slow for those would like to work in the room. Breakfast variety is good n variety.
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Price per night from:€64
Posted onJul 22, 2026|Friends & Family Quadruple
CGSOHIt was a pleasant stay overall.. except that the hand basin was clogged, the traffic noise from the adjacent main roads was a bit too much to bear at times, especially for those light sleepers. There was one early morning that we were abruptly waken up at about 6:30am by the heavy and persistent cigarette smoke from the centralised air conditioning system. With this, we asked for a room changed and the reception was responsive and willing to accommodate to our request.
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Price per night from:€44
Posted onAug 10, 2026|Superior King
NizarMzSpent one night at this hotel for a business trip, and I was pleasantly surprised by how good it was for the price.
The parking area is spacious and free, with valet parking available from RM30 per night. The hotel has a modern design and is equipped with a Face ID-like entry system, which adds a nice touch of technology. All the room switches are touchscreen as well.
The bed and pillows were very comfortable, making it easy to get a good night’s sleep. I also really loved the bathroom design, especially the electronically operated toilet seat very much like the ones you’d find in Japan.
They also provide complimentary snacks and carbonated drinks, which was a nice bonus.
Overall, definitely one of the best hotels I’ve stayed at for its price. Great comfort, modern facilities, and plenty of thoughtful touches. Would definitely consider staying here again.
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Price per night from:€64
Posted onJul 13, 2026
Anonymous UserPros : Room was nice , located just beside the Lost Worlds , is within 5 mins walk to the Lost Worlds entrance , room has no odours 👍
Cons : Lift access card is trouble , it so hard to scan and we always have to stand inside lift , try several times for the card to be scan , and parking is located at level 3 , the lift access card says “your card had no authorise to that level” , we have to go down to G Floor and then scan card again to Level 3. And also , another side was doing construction works so there’s some noise
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Price per night from:€35
Posted onJun 14, 2026|Deluxe Twin Room
Guest UserThe hotel was good and the breakfast was decent as well. We stayed at level 8, which we were told is one of the newly renovated floors, along with Level 7.
However, the room service team did not respond to our request. We left a note on the table requesting room slippers before heading to work in the morning, but the request was not attended to. Nevertheless, the hotel receptionist was very responsive and promptly arranged for the room slippers to be delivered after we contacted them.
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Price per night from:€32
Posted onMay 4, 2026|Standard Queen No Window
Travel LostI’m from Ipoh and brought my Friends here for a short gateway . What a wonderful hotel to stay . Walking distance to famous restaurants and attractions. Easy to grab . Beside a restaurant got a nice restaurant to dine in especially the tou fu fa !!! Much nicer than the famous one . Another Japanese restaurant just beside the hotel . I will definitely recommended for all .
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Price per night from:€24
Posted onMay 31, 2026
Edmondo BearUpon arrival the 2 contact details provided don't respond and it's really annoying and disappointing.
1 contact go into voicemail box and another will never pick up the call which somehow give you the impression of the host is not reliable(Attached conversation without reply)
The property manager or agent that host these property really need to be more professional.
The unit is full of new paintings and the smell cause lots of discomfort(Attached the toilet door with new paint)
The bidet or sprinkler is broken and the water is scattered around and cause our clothes and toilet paper all wet!!!(Attached photo broken bidet)
They don't install ventilation fan on the toilet and when you open the window for air circulation your neighbors could see you.Their intentions is very clear which is they don't bother the comfort of the guest(Attached photo of when open up the toilet window for ventilation the upper floor could see through hence no privacy while shower.You shower with window close and its felt suffocating after a while!!!)
As Ipoh is famous for eateries to our surprise when we packed our supper home the utensils is really disappointing.The host barely provides you any plates and utensils.Maybe just 4 cups 4 plates as if anything extra will cause them a million dollars investment.You can't find extra waste plastic bags or toilet paper.They simply being too calculative and don't provide any extra even you are using it to keep their unit clean at least if you provide me with extra waste plastic bags we could pack our waste and keep it clean and hygiene instead.
Each room only 2 towels for shower and no pools towel
provided.Very inconsiderate!!!
The worst part is they will sent you a check out instructions 6am in the morning to wake you up!!!
If you having a peak booking on our check out date you may sent a reminder for checkout but please not at 6am in the morning !!!
I think Trip.Com should check on your agent quality and set a minimum standards.The property host is really disappointed we don't have time to waste so we just put up with it and write a review after check out.
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Price per night from:€22
Posted onJan 4, 2026
Guest User
The stay was good except that the location is next to the highway and we could not sleep well due to the loud traffic noise. Suggest to install noise cancellation windows for all the room. Else the stay will not be pleasant and will affect your business.
For your consideration pls.
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Price per night from:€55