Durgapur Hotels with Gym

Great location, value, excellent rooms and room service for a very affordable price. I have srayed in this hotel twice now. You will get everything that you might need in and around. Right around the ground floor entrance, there areresraurants, street food, a liquer departmental store, and car park. The biggest mall is about 5 mins walk. Great connectivity as very close to the local transport hub. Its a very safe neighbourhood and the staff are well trained and cordial. This is the reason its our goto hotel every year in Dec for my school union.

As a touring musician, I have stayed at upscale hotels worldwide, and this might be my favorite ANYWHERE. VERY comfortable, quiet rooms. The facility is beautiful and welcoming inside and out with a sharp, modern design. I particularly enjoyed the rooftop pool/spa/gymnasium area -with the excellent view, this was a great place to start the morning! The restaurant and adjacent bar are very nice. Most importantly, every single person who works here, whether front desk staff, security, or ***agement, is OUTSTANDING. They take pride in their hotel and genuinely want you to enjoy your stay. The hotel is also in a beautiful neighborhood. I sincerely hope to come back!

Disappointing Experience at Peerless Hotel – Needs Improvement I stayed at the Peerless Hotel on 12th January with my girlfriend, and unfortunately, the experience was far from satisfactory. 1. *Unprofessional Receptionist Behavior:* - The receptionist on duty at 11 AM lacked knowledge about hotel laws and policies. He repeatedly made unprofessional and incorrect statements, including misinformation about couple-friendly policies. - Despite confirming our booking in advance and being assured that the room was ready, we were unnecessarily delayed for over an hour before being checked in. 2. *Booking Mismatch:* - Our booking clearly stated a king-sized bed, but we were given a room with two single beds. - The listing also mentioned amenities like a bathtub, which were missing entirely. 3. *First Impressions Matter:* - While other staff members were polite and professional, the receptionist's attitude and approach left a negative impression. He needs proper training on customer service and handling guests respectfully. Peerless Hotel is known for its reputation, but such incidents can tarnish its image. I urge the management to address this issue, ensure accurate listings, and train their staff to deliver a seamless and pleasant customer experience.