Read genuine traveler ratings & reviews to find your perfect stay.
Posted onJul 26, 2026|Classic King Room
Guest UserThis hotel feels like one of the more upscale options in Surabaya. The garden is absolutely beautiful, attracting many visitors who come specifically to take photos, and it has a rich historical background. The mattress in the room was very comfortable. The only minor issue was that the sink in the bathroom drained a bit slowly, which seems to be a common problem in Surabaya. The breakfast was incredibly abundant; I'd recommend setting aside an hour to enjoy it. Plus, it's right next to a shopping center, making it perfect for some last-day travel browsing. The hotel's spa is about 250 RMB for a 60-minute session per person, but it's really relaxing. Just a heads-up, check-in is only available after 2 PM.
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Price per night from:VND 1,791,801
Posted onMay 25, 2026|Champs Room Hollywood City View
Guest UserThe room was clean... Right after checking in, there was high tea at 4 PM, with a wide variety of snacks to choose from. It's close to Surabaya's city square, Tunjungan Plaza, and many culinary centers. Overall, it was very comfortable.
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Price per night from:VND 777,354
Posted onJul 7, 2026
JoereenThis is always our preferred hotel whenever we visit Surabaya. We love the unique jungle-like atmosphere in the middle of the city—it feels peaceful, relaxing, and is a wonderful escape from the busy surroundings.
The location is excellent, with easy access to many places. Although the hotel is a little older and some areas could be better maintained, it still has its own charm that keeps us coming back.
For us, the relaxing ambience is what makes this hotel special, and we always enjoy staying here.
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Price per night from:VND 998,900
Posted onAug 5, 2025|Premium Twin Room
Anonymous UserEverything is amazing, there is nothing lacking, cleanliness, ok, delicious food, really good facilities, recommended
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Price per night from:VND 711,279
Posted onApr 8, 2026
Guest User
Very good hotel. The service and staff are some of the best i have seen so far. The taste of the food included in the breakfast is very good to. Rooms are clean and the housekeeping doesnt mess with your stuff when your not there.
The only stuff i can think of this hotel could improve on is stuff others mentioned before already:
Very loud traffic,some of the drivers think they are valentino rossi.. so some more soundproofing would be recommended. The airconditioning is ok in deluxe premiere and higher rooms,i booked a deluxe double wich ment me and my girl were being cooked alive but the staff upgraded our room to deluxe premiere for free wich was absolutely very nice of them. The water pressure is ok but could be a little higher. And the food despite tasting very good is being held warm on electri hotplates but they need to set these to a higher temperature for some of the food so that its still warm after it has left the kitchen.
Final verdict: 4.5 stars out of 5 and would recommend this hotel to others but as foreigner who struggles with indonesian temperatures i recommend you book a deluxe premiere or better room.
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Price per night from:VND 629,657
Posted onApr 5, 2024|Superior Room
everydaytravelThis hotel room is good, but some of it is not it. sometimes you get a room where the air conditioner is cold, sometimes not. the wastafel here is also clogged. but he plus part is the water dispenser you can drink whenever you thirsty without thinking of buying more. overall, this hotel is good buttry to ge yourself in lower level but not floor 1 and avoid getting into room that more than 3 (example: 204, 304) because the wifi ia shitty and youll only get wifi in certain places.
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Price per night from:VND 136,037
Posted onOct 6, 2023|Single Bed Room
Travela-dicHostel located in the middle of Surabaya city which is very affordable, walking distance from Gubeng Lama station and several tourist attractions, malls, Grand City Surabaya. Very friendly service with very cheap room rental costs, suitable for backpackers who can try it. Free breakfast is provided with toast and tea or coffee. There are also lots of rooms, very comfortable, quiet and not hot, you can use the wifi which is quite fast, the bathrooms and toilets are clean.
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Price per night from:VND 116,603