Read genuine traveler ratings & reviews to find your perfect stay.
Posted onMay 27, 2026
Guest User
Stayed at the Portals Hills, for a 5 day break, we were part of a wedding party group. The location was great ! short walk will take you down to the some shops, Restaurants, or the beautiful, Portals further down the hill. The Hotel its self was just luxury, clean, the staff friendly and also on hand to accommodate, breakfast was fresh, healthy, and a good selection. The views stunning, Hotel pool area beautiful.
Everything I expected in a boutique hotel.
We will defiantly book again.
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Price per night from:PLN 2,808
Posted onJun 14, 2026
V GorWe had a wonderful stay at the hotel. The facilities are excellent, especially the swimming pool and sauna, and the hotel provided thoughtful arrangements for our honeymoon, which we greatly appreciated. The staff were friendly, professional, and attentive throughout our stay.
My only suggestion would be to extend the opening hours of the sauna and gym, as this would give guests more time to enjoy the facilities. Overall, it was a fantastic experience, and we would be happy to stay here again in the future.
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Price per night from:PLN 1,768
Posted onJul 27, 2026|Superior Single Room With Balcony
Guest User
Booked for 4 night as a solo traveller, location isn't as central as other local hotels so can be 10/15 mins walk to some place but then it does have the benefit of not being directly in the centre/noise. The hotel is very clean and modern, food is good. The service within the hotel was great no issues and were always on hand to answer any queries or offer support. There is a daily DJ on around the pool,, plenty of options for sitting around the pool.
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Price per night from:PLN 523
Posted onSep 15, 2025
Guest User
I arrived at hotel on8/9/25 for a 7 night stay it looked good on advert but don't recall ever seeing it . I used to go to Santa Ponsa very very regular but been some years since there .
Its location for a start is just superb . You're walkable to everything . Beach is a bout 200 yards away .
Anyway nice walkway up to door and lovely reception area showing also lovely large dining area to right and again lovely large bar lounge area to left . Young lady at reception warm and welcoming and patient with me ( I have a little voice disability) .
My room was on first floor so apart from taking my suitcase up I never bothered using the two lifts during stay .
My room had two single bed together both good dimensions excellent toilet and shower room to all this and hotel itself lovely and clean . My room did not have sea view but the majority do .
Believe me I had a good wee time on that wee holiday and the hotel made it . Thank you .
Cheers. DONALD .
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Price per night from:PLN 540
Posted onJan 8, 2025|Deluxe Double Room with Artemis Sea View
Guest User
Wow, where to begin. My husband and I brought our 3 year old to Mallorca after moving half way across the world. It was our first break from craziness in a year, and we were lured by the direct flight from our city to visit Mallorca for a week after Christmas. I found the Elba Sunset after doing a bit of research on where to stay on the island. First, and most importantly, I want to say an immeasurable thank you to the entire staff of the Elba. When I say, I could not have imagined how relaxing, joyful, kind, thoughtful, and generous the staff of this establishment could be, I mean it. They are all truly, truly amazing. (Apologies in advance if names are spelled incorrectly!).I specifically want to thank Marta, Elise, Adrian, Christiane, Henry, Paula, Pedro, the whole cleaning staff, and truly every person I encountered there, for making this vacation, one we really desperately needed, so wonderful. Our son Hugo was embraced and coddled by everyone he met, and was completely accepted and showered with love wherever we went in the hotel. Speaking of the hotel. We were there in the off season, and I cannot recommend it enough. The stunning location, the sun, the bright spacious room with a beautiful sea view, the pool (albeit freezing...not that my husband and son cared!), the spa, and the restaurant overlooking the water. 100 out of 10 for the people who make the Elba Sunset the magical place that it is. Much love xx
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Price per night from:PLN 1,038
Posted onMay 15, 2024|Double or Twin Double or Twin Standard with Balcony
Freddie AtchisonEasy check in. Perfect location. Wonderful views from the sea facing rooms. Very close to Magalluf Strip but also within walking distance of bars and restaurants of Palmanova. Bit of a steep hill in front of the hotel, but manageable if mobile. Food and drinks in the hotel of good quality and reasonably priced. All staff are very friendly and accommodating, particularly Ian, the manager, who makes a point of speaking with every resident during the day, around the poolside. Resident DJ plays chilled tunes all day beside the pool. I would definitely recommend this hotel for adults of all ages, and will definitely return again soon. Thank you.
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Price per night from:PLN 579
Posted onApr 12, 2025
NinAg_
I really like the room leading directly to a small garden. The weather is very good and the hotel public area is also very beautiful. It seems that there is a door at the end of the large garden that leads directly to the beach. There is a road along the sea for a leisurely walk.
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Price per night from:PLN 4,071
Posted onJun 30, 2025
Guest User
Location:
The area is very quiet, which was lovely for relaxing. There's a bus stop just a minute's walk away, and buses run frequently, making it easy to get around. There are also a few local shops and restaurants nearby, which was convenient.
Hotel Staff:
The receptionists were absolutely lovely warm, welcoming, and caring from the moment I arrived. The cleaners were also friendly and did a great job. However, my room was located right opposite the cleaners’ cabinet on floor 4, and they would start slamming doors around 7 AM, which disturbed my sleep.
Room Experience:
My air conditioning wasn’t working when I first arrived, but it was fixed within 30 minutes by the generator technician, which I appreciated.
Restaurant & Food:
The restaurant staff on the last floor level especially the waitresses, were sometimes a bit too pushy, and a few would finish their personal conversations before serving( a bit unprofessional.) The restaurant food was a letdown. I ordered a pizza for €10, but it looked nothing like the photo and was highly disappointing.
On the flip side, breakfast was a standout plentiful, delicious, and beautifully presented. I’ve never had such a generous breakfast at a hotel. The breakfast staff were also amazing and attentive. Well done to them!
Facilities:
The swimming pool was great, and if you love swimming in the sea, this is the place for you beautiful access and views.
Solo Travel Notes:
I wouldn't recommend this hotel if you're a solo traveler looking to meet people. Most of the guests seemed a bit unfriendly, and as an ethnic minority, I experienced a few uncomfortable stares. This isn't the hotel's fault necessarily,.
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Price per night from:PLN 554
Posted onJun 8, 2026
Guest UserHonestly, we were very excited before arriving at this hotel, but after checking in, we found that the facilities were not what we had expected.
The entertainment options were very limited. Apart from the children’s water slides and having a drink at the bar in the evening, there was very little else to do. We booked the All Inclusive package, but unfortunately the food quality was quite average. Many dishes lacked flavour and were rather bland.
Although the food looked appealing and well presented at first glance, the actual taste was very disappointing. Most dishes were flavourless and lacked proper seasoning. The cooking quality was poor, and many items seemed badly prepared. For example, the French fries and hash browns were consistently soggy and soft rather than crispy, making them unpleasant to eat. The food may look good on display, but unfortunately it did not match the taste or quality we expected from an All Inclusive hotel.
What disappointed us most was the restaurant service. During a meal of approximately one hour, not a single staff member came to clear our plates. We constantly had to rearrange our table ourselves in order to make space for the next course.
The children’s pool area is also misleading. The pool with the slides is extremely shallow and not suitable for adults who want to swim. To use another swimming pool, guests are required to pay an additional €30. As a result, our family could not really enjoy the pool facilities together, as only the children could use the slides while the adults had nowhere suitable to swim.
The reception service was also disappointing. In particular, one staff member named Andrew (or a similar name) never once smiled or appeared welcoming during our three-day stay. We passed through reception many times and asked for information on several occasions, yet he always seemed unfriendly and uninterested. This significantly affected our overall impression of the hotel.
On a positive note, the room cleanliness was acceptable. However, we were surprised that no proper duvet or blanket was provided. Even though we travelled in June, the nights were still quite cool, and it was difficult to sleep comfortably with only a thin bedsheet. A proper blanket should be a basic amenity for guests.
Overall, this hotel did not meet our expectations, especially considering the price paid for an All Inclusive stay. There is certainly room for improvement in the food quality, restaurant service, facilities, and customer service.
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Price per night from:PLN 999
Posted onJul 1, 2024|Superior Triple Room
Storm24We stayed in a superior triple room, such a stunning view and the whole hotel was clean and tidy and the staff were super friendly and we felt very welcomed!
The main pool is lovely, the only thing I would say is that I saw on the pool rules that you can’t reserve sun beds, yet many people left towels on them all day and you never saw them until late afternoon, which isn’t fair on everyone. Nothing against the hotel at all, but if you want a sunbed, you need to reserve one in the morning!
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Price per night from:PLN 578