InterContinental One Thousand Island Lake Resort located at Xianshan Peninsula, is managed by the greatest hotel management group world wide-Intercontinental Hotels Group PLC(IHG). It’s the unique international luxury brand resort in one Thousand Island Lake.The resort covers 37000sqm and supply health, green environment. All the rooms and suites with panoramic views of Hangzhou’s famous One Thousand Island Lake, luxuriously furnished with local designs and contemporary fittings.Three destination restaurants and lounge offer innovative Asian and Western cuisine using organic produce grown from its own farm and garden, and also organic lake food, mountain bacteria from the island. An ideal venue for business and leisure, the resort offers of the art meeting, banquet and cocktail space on the private peninsula, Charr bar, poolside or luxury ballrooms. Club InterContinental, Kids Club, fitness center let the guests to relax. Guests also can enjoy a leisurely trip to pick vegetables at Natural organic vegetable garden on roof and private organic vegetable garden.The resort has rich sightseeing resource, lots of historical and natural attractions: Lianhua Mountain,One Thousand Island Bull, Crouching Tiger Hidden Dragon cave, Lover's Valley, Hero Hat Mountain.Camphor valley and orange valley supply aerobic exercises such as mountain-climbing, walking tour, bicycle riding and so on.InterContinental Meetings are designed to capture a genuine sense of place that will inspire delegates and results. The resort features 2 ballrooms and 10 meeting rooms covering 2000 square meters and offers luxury meeting rooms in various sizes designed to accommodate the specific needs of individual functions. Our experienced team understands the demands on your time as a busy event planner and is focused on making sure that the process runs seamlessly at every stage.The resort supple private pier to take boat the guests can enjoy southeast lake area. Enjoy natural from opening new conference location, private
"A 5* hotel for Chinese customers, not international guests.
The hotel facilities are really nice with nice bedrooms and the park around the hotel is a real plus. They also propose a lot of activities. On that side, this is up to intercontinental standards or even above.
However, there were 3 points that were disappointing and for us are not up to standards for a 5 stars hotel:
- no English-speaking staff is not acceptable for an international brand. We could not communicate at the reception or restaurant.
- it is mentioned 4 restaurants are open on the website and in the public area (1 Japanese, 1 Chinese, 1 buffet and 1 international) while actually only 2 were opened : the Chinese and international one. The latter is not up to international standard: no dessert menu, drinks menu only available in Chinese and the quality was average at best.
- Service for food and drinks is generally speaking very slow (1h to get hamburger while being the only customer/ +30mn to get drinks at the bar) even though the staff is nice."