Hotels in Downtown/Elephant Trunk Hill/Two Rivers And Four Lakes, Guilin

The hotel is in a perfect location, close to all the main sights of the city! The staff were very friendly, kind, and helpful. We mentioned in our message that we were celebrating our honeymoon and asked for a clean and quiet room, and we were pleasantly surprised by how thoughtfully the staff responded. They gave us a beautiful, spotless room that was even decorated for the occasion, and also allowed us a late check-out. The breakfast was served on the ninth floor in a restaurant with a lovely view, and it was really good. Overall, it was a great choice, and we highly recommend this hotel!!!!!

The room was spotless and well-maintained, boasting a superb design. Even the hallways featured a very comfortable and aesthetic design. The location is excellent; Dongxi Lane and Duxiu Peak Scenic Area are right next door, and Zhengyang Pedestrian Street is just across the street. The Li River is also only a few hundred meters away, making it incredibly convenient.

The hotel boasts an excellent location, just a 10-minute walk from the Sun and Moon Pagodas and 15 minutes from the Elephant Trunk Hill Scenic Area. This makes it incredibly convenient for guests to explore the city, shop, and sightsee. The hotel's interior is spotless, and upon arrival, we were even offered a refreshing sour plum soup to cool down. The rooms are well-appointed with complete amenities, and I particularly appreciated the separate design of the bedroom and bathroom, which felt both spacious and upscale. The front desk staff were also very welcoming and provided detailed information. During the off-peak season, when rooms are readily available, they even offer complimentary room upgrades. Overall, it was a fantastic accommodation experience.

Where does one start? We were here for only 2 nights before we headed to Yangshao but would have liked to stay longer. The location is convenient, walking distance to the sun & moon and various restaurant/shops. The hotel is pristine. The rooms were excellent; clean, firm bed, fantastic shower, well equipped with the usual toiletries.... anything else was available from the reception. No need for the traditional kettle as there was an instant water dispenser for tea or other, varying the temperature as desired. It's very tech savvy, good for me but did need to explain to my elderly parents. There's a free laundry service, breakfast was just right with a diverse selection of offerings. The restaurant for dinner was good value with delicious offerings. Most of all, were the super helpful and friendly staff; from reception, breakfast service, dinner and housekeeping... they were faultless. I highly recommend.The hotel piccies are a true reflection of the rooms so not sharing but will post a picture of the Guilin famous beer fish dish, which was very yummy. ❤️

We stayed at this hotel for just one night and we didn't regret our choice for a second. It was a wonderful decision! We chose a room with a bathtub by the window specifically for the stunning view of the forest and river it offered – absolutely breathtaking. We loved everything about the room: the air conditioning was a lifesaver in the heat, and the orthopedic mattress and pillows were so comfortable (a special thank you for that!). The room was spotless, and everything was in perfect working order. The front desk staff are wonderful people! Communication was tricky without knowing Chinese, but every single employee was incredibly friendly and tried so hard to help us, using translators with patience. A huge thank you for your help with AliPay – we had a payment issue, and the administrators solved it for us. Furthermore, one of the front desk ladies helped us book exactly the tour we needed. Since the standard tours didn't suit our specific route request, she went out of her way to help us organize everything. We had breakfast included, but we had to leave too early to enjoy it. So that we wouldn't go hungry, the incredibly thoughtful staff offered us croissants and milk! We also made great use of the coffee machine in the lobby. Thank you so much to the hotel for such a comfortable and memorable stay! We highly recommend it.

On the first day I checked into the hotel, I encountered a flood that had never happened in a century. However, the hotel staff were like family, caring and helping each other. It was an unforgettable trip. I look forward to seeing you again next time!

Holiday Inn is usually my go-to choice when traveling, but this particular one felt a bit dated compared to those in Beijing, Shanghai, or Hangzhou. The room was on the small side, and the sink was practically next to the bed, which was quite inconvenient. Getting ready early in the morning meant disturbing others. However, the service was excellent, and it felt very safe. Upon check-in, they gave us meal vouchers for the kids, and when checking out, we even received a souvenir gift. The buffet breakfast offered a savory porridge called 'Youcha', and the staff thoughtfully reminded us that adding salt would remove the bitterness, which made it taste quite good. The location was excellent, making it convenient to go anywhere. The restaurant downstairs, 'Popojia', served delicious food, had a great ambiance, and was affordable.

Probably the best customer experience in China so far! Staff is extremely nice and helpful, even though not all speak English. Hotel team does the best to make your stay amazing! Hotel has central location, about 7 mins walk to Sun/Moon Pagodas. Room is huge in Twin, comfy bed, bath tab, shower, all the necessary supplies and complimentary soda drinks in the fridge 💖 breakfast is mainly Chinese traditional, but still you can find many variations for western taste. There is a SPA in the building and Tourist counter where you can book all excursions. Hotel staff efficiently arranged 2 sessions of massage in the SPA for late evening hours and massage was just fantastic! You can also get the discount as a resident. On the first floor there is super tasty Hong-Kong style restaurant. As I already mentioned, hospitality and care was amazing ! Would definitely choose again and recommend this accommodation! P.S extra thanks to a guy from morning shift on the front desk (sorry, don’t know the name)! Very caring 💖 and more thanks for unexpected traditional style gifts that we received on our check-out and leaving 💖

I am a world traveler and have stayed in Guilin many times. This is my now my favorite hotel in China and one my best hotel experiences anywhere. I stayed for one week. This is an intimate, boutique style hotel. Service consistently exceeded expectations from every staff member - at check-in, dining room, housekeeping, daily free laundry, free cultural and activity experiences, concierge assistance - outstanding level of friendly service. Staff at the front desk speak English. We also took advantage of the free costume photography and unique chime and bowl singing mediation. The value is excellent for the affordable cost. The bedding assured a great night sleep and the room had a spectacular view of the river and mountain. We were provided free drink, including my favorite local beer, and snacks from our room mini-cooler! The hotel has a great location near many attractions, and also has access to a long river walkway behind the hotel that takes you to one of the major parks. Many excellent food choices for Chinese style breakfast with the famous Guilin noodle. There is no bar at this hotel, but I brought my beer or drinks and smokes up to the rooftop terrace to relax with the spectacular view. Lounge sofa chairs in the lobby openair balcony overlook the Li Jiang river flowing by. Delightful place to relax with a drink from the coffee/tea service. (It was closed unfortunately for two days I was there, due to a meeting. Ask when you check in about availability of this feature.) Taxis were available when needed, literally, within a minute of ordering. I also took advantage of simple facilities in a gym space and a large and fun kids play room when a toddler came to visit. Overall, the best place to stay for vacation time in Guilin.

This hotel is very lovely and natural and I loved it! The staff was extremely helpful, everything was clean, working, and easy to understand! Everyone at the desk and the staff were all very helpful and understanding of the fact that I did not speak Chinese, and this effort was appreciated. They communicated via WeChat so that I could translate their messages easily :) If one day I come back to Guilin, I will stay here again! The location is great, it is an easy walk to the main market street (East West Street). Also the breakfast was delicious - I wish I could eat wontons every day for the rest of my life 😁