To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.5
Service4.7
Cleanliness4.6
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Stayed multiple times(26)
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Negative reviews(97)
Polina
Deluxe Double Room
Stayed in Sep 2024
Solo travelers
1 review
4.7/5
Amazing
Posted on Oct 19, 2024
Im thankful that this exact room could be provided, the view is really nice! The hotel is also right next to the metro station.
Response from Property: Dear guest, thank you for your review. We still have room for improvement if we fail to get your full score, but your affirmation is our greatest support and encouragement. The hotel is located in the center of Tianhe District, close to Exit D of Shipai Bridge on Metro Line 3 and Exit A of Sports Center on Line 1. It is convenient for travel. There are many commercial buildings around the hotel, which is a good choice for shopping, leisure and entertainment. We will continue to improve the quality of service and provide a comfortable and clean accommodation environment for every guest. We look forward to your stay again and wish you a happy life!
Ryta J
Exquisite Room
Stayed in Oct 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on Nov 21, 2024
Great location and amazing service. Very neat room. Highly recommended ✌️
Response from Property: Dear guests, thank you for your favor to Tianmei. Your affirmation is our greatest support and encouragement. The hotel is located in the center of Tianhe District, close to Exit D of Shipai Bridge on Metro Line 3 and Exit A of Sports Center on Line 1. It is convenient for travel. There are many commercial buildings around the hotel, which is a good choice for shopping, leisure and entertainment. We will continue to improve the quality of service and provide a comfortable and clean accommodation environment for every guest. We look forward to your stay again and wish you a happy life!
Lin Jung
Japanese Style Room
Stayed in Sep 2024
Business travelers
15 review
5.0/5
Outstanding
Posted on Nov 5, 2024
There are a lot of good restaurants nearby good hotels
Response from Property: Dear guests, thank you for your favor to Tianmei. Your affirmation is our greatest support and encouragement. The hotel is located in the center of Tianhe District, close to Exit D of Shipai Bridge on Metro Line 3 and Exit A of Sports Center on Line 1. It is convenient for travel. There are many commercial buildings around the hotel, which is a good choice for shopping, leisure and entertainment. We will continue to improve the quality of service and provide a comfortable and clean accommodation environment for every guest. We look forward to your stay again and wish you a happy life!
刘5599
Deluxe Twin Room
Stayed in Nov 2024
Family
3 review
5.0/5
Outstanding
Posted on Dec 22, 2024
lovely hotel to stay. entrance is located at the back of the building (longde building) up to level 7. its quite easy to find because there is a lot of human traffic entering from the back so just follow the crowd if you are lost. place is a bit old but clean nonetheless. hot water takes awhile to come on but it works and for the price and convenience that you are getting is unbeatable at this range. staffs are really friendly and assisted me to setup my food delivery address using the hotel details. housekeeping staffs are friendly. self-service laundry station is sufficient.
will definitely go back to timmy hotel on my next trip.
Response from Property: 尊敬的賓客,感謝您的點評,您的肯定是對我們最大的支持和鼓勵。非常感謝您對我們工作的肯定,我們會再接再厲,不辜負您的青睞。酒店地處天河區中心地段,地鐵三號線石牌橋D出口,一號線體育中心A出口近在咫尺,出行方便,酒店周邊商廈林立,逛街購物休閑娛樂佳選,我們將繼續提升服務質量,為每位賓客提供舒適乾淨的入住環境,我們非常期待您再次入住,祝您生活愉快!
Paponrad
Superior Triple Room
Stayed in Nov 2024
Travel with friends
1 review
4.2/5
Very Good
Posted on Dec 21, 2024
Perfect location. The metro is under the building. Surrounded by many local restaurant and food chain in the department store.
We had to use 2-step elevator to our room. Go to 7th floor then switch to another lift to our room.
The room is good. Lots of space for your luggage. We have booked for non-smoking room for 5 nights. The first four nights were perfect, no smell, no sign of any smoking in our room. But in the last night, the smoke was from the toilet. I think it might be from the air drain system.
Response from Property: 尊敬的賓客,感謝您與我們分享寶貴訊息,對於您不愉快的住宿體驗,我們深感抱歉;我們將努力解決您所碰到的問題。期盼再次光臨!
Aaron KC Yap
Japanese Style Room
Stayed in Apr 2024
Other
4 review
3.7/5
Posted on May 26, 2024
Hotel is just above one of the exits of Shipai metro station and several malls are around the vicinity. However, one needs to go to the back of the building after exit, in order to gain access to the lift that brings you to the hotel lobby at level 7, and there aren't signages around, so took quite a while to find.
Cleanliness is acceptable, but the design of the hotel room is kind of strange: the room is very small, and there is no place to really sit or place youe luggage, exceot for that raised space in front of the bed by the windows, and bed was at a corner of the room, so for whoever that sleeps at the inner side, you will need to climb up and down that same raise space everytime you get on and off the bed.
The toilet and shower are separate units but partitioned. They are separated from the room by clear glass panels with opaque overlay in the middle sections, so people on the outside won't be able to see what you do inside. If you are still uncomfortable with that, it's best to book for a double bed room, because some of their double bed rooms have better toilet doors/ glass that doesn't expose that much. Shower space is considered slightly spacious (in comparison with other hotels I had stayed before), but the toilet is very narrow. For a small-size guy like me, my knee was almost touching the glass door whwn I sit on the toilet bowl.
Staff service is satisfactory.
6/7
Response from Property: Dear guest, thank you for your review. We still have room for improvement if we fail to get your full score, but your affirmation is our greatest support and encouragement. The hotel is located in the center of Tianhe District, close to Exit D of Shipai Bridge on Metro Line 3 and Exit A of Sports Center on Line 1. It is convenient for travel. There are many commercial buildings around the hotel, which is a good choice for shopping, leisure and entertainment. We will continue to improve the quality of service and provide a comfortable and clean accommodation environment for every guest. We look forward to your stay again and wish you a happy life!
KAR MUN
Superior Triple Room
Stayed in Oct 2024
Travel with friends
7 review
5.0/5
Outstanding
Posted on Nov 26, 2024
Location and amenities is superb. Cleanliness also very good and foodies all around the hotel..Super convenient
Response from Property: 尊敬的賓客,感謝您的點評,您的肯定是對我們最大的支持和鼓勵。酒店地處天河區中心地段,地鐵三號線石牌橋D出口,一號線體育中心A出口近在咫尺,出行方便,酒店周邊商廈林立,逛街購物休閑娛樂佳選,我們將繼續提升服務質量,為每位賓客提供舒適乾淨的入住環境,期待您再次入住,祝您生活愉快!
judgeironfist
Superior Twin Room
Stayed in Oct 2024
Family
10 review
3.7/5
Posted on Nov 20, 2024
Staff at the front desk were extremely helpful, friendly, and patient. Location of hotel was superb too, close to pretty much everything. Cleanliness however, was just average. But you get what you pay for- at this cheap price point, it was…okay.
Response from Property: 尊敬的賓客,感謝您的點評,沒能得到您的滿分點評,説明我們還有空間去努力,但您的肯定是對我們最大的支持和鼓勵。我們已經將您反饋給我們的問題提交到了相關部門,相信很快就會得到解決。酒店地處天河區中心地段,地鐵三號線石牌橋D出口,一號線體育中心A出口近在咫尺,出行方便,酒店周邊商廈林立,逛街購物休閑娛樂佳選,我們將繼續提升服務質量,為每位賓客提供舒適乾淨的入住環境,期待您再次入住,祝您生活愉快!
Guest User
Deluxe Twin Room
Stayed in Mar 2024
Travel with friends
17 review
3.2/5
Posted on Apr 23, 2024
The location is good. However, the socket is so terrible to use. Other than that, everything is fine.
Response from Property: Dear guest, thank you very much for your review. Your review is the greatest affirmation and support for my work. The hotel is located in the center of Tianhe District. The hotel price is very cost-effective compared with similar hotels in the surrounding area. It has convenient transportation and is a good choice for shopping, leisure and entertainment. We will continue to improve the quality of service and provide each guest with a comfortable and clean accommodation environment. We look forward to your stay again and wish you a happy life!
Guest User
Japanese Style Room
Stayed in Mar 2024
Business travelers
1 review
4.0/5
Very Good
Posted on Apr 19, 2024
I’ve stayed at this hotel twice before and if you’re going to be visiting Guangzhou for something that will keep you busy most of the day (like business or sight seeing) this is really all that you need.
The hotel is very well located and right at Shaipaiqiao metro station (just make sure that you take the Exit D, turn left and enter from the rear of the building going up to reception on the 7th floor). The rooms are small but don’t feel cramped and are well cleaned. The hotel has has all the amenities that you need including a self service laundry station on the 8th floor.
Although there is no breakfast served, the hotel is next to several malls, has a McDonalds and FamilyMart very close by and has several small restaurants in the basement.
The hotel is also excellent value most of the time, just keep an eye out around the Canton Fair dates as prices can often quadruple like most other hotels.
I would recommend it and will definitely stay again.
Response from Property: Dear guest, thank you very much for your review. Your review is the greatest affirmation and support for my work. The hotel is located in the center of Tianhe District. The hotel price is very cost-effective compared with similar hotels in the surrounding area. It has convenient transportation and is a good choice for shopping, leisure and entertainment. We will continue to improve the quality of service and provide each guest with a comfortable and clean accommodation environment. We look forward to your stay again and wish you a happy life!
Guest User
Superior Triple Room
Stayed in Mar 2024
Family
2 review
5.0/5
Outstanding
Posted on Apr 15, 2024
In an established location, the room is big, the location is convenient, the surroundings are spectacular, and near the metro station.
Response from Property: Dear guest, thank you very much for your review. Your review is the greatest affirmation and support for my work. The hotel is located in the center of Tianhe District. The hotel price is very cost-effective compared with similar hotels in the surrounding area. It has convenient transportation and is a good choice for shopping, leisure and entertainment. We will continue to improve the quality of service and provide each guest with a comfortable and clean accommodation environment. We look forward to your stay again and wish you a happy life!
Bob
Deluxe Twin Room
Stayed in Feb 2024
Family
3 review
2.5/5
Posted on Mar 25, 2024
location is strategic. unfortunately, the cold water one our first day was empty. so, it was just a hot water for taking a bath.
Response from Property: Dear guest, we are sorry that we did not give you a satisfactory experience during your stay. The hotel is located in the center of Tianhe District. The price of the hotel is very cost-effective compared to similar hotels in the surrounding areas. The transportation is convenient. There are many shopping malls around the hotel, making it a good choice for shopping, leisure and entertainment. We will continue to improve the quality of service and provide every guest with a comfortable and clean stay. Environment, we look forward to your stay again and wish you a happy life!
H.E.
Mini Room
Stayed in Aug 2024
Family
2 review
5.0/5
Outstanding
Posted on Sep 22, 2024
The location is very good and there are many shopping malls around. The transportation is convenient. Exit D of Shipaiqiao Metro Station is on the ground floor of the building. It is very convenient to go to Baiyun Airport from here. The room is clean and tidy.
Response from Property: 尊敬的賓客,感謝您的點評,您的肯定是對我們最大的支持和鼓勵。酒店地處天河區中心地段,地鐵三號線石牌橋D出口,一號線體育中心A出口近在咫尺,出行方便,酒店周邊商廈林立,逛街購物休閑娛樂佳選,我們將繼續提升服務質量,為每位賓客提供舒適乾淨的入住環境,期待您再次入住,祝您生活愉快!
AgarwalHarsh
Japanese Style Room
Stayed in Mar 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Apr 23, 2024
Good and clean room. With good location. Very near to metro station.
Response from Property: Dear guest, thank you very much for your review. Your review is the greatest affirmation and support for my work. The hotel is located in the center of Tianhe District. The hotel price is very cost-effective compared with similar hotels in the surrounding area. It has convenient transportation and is a good choice for shopping, leisure and entertainment. We will continue to improve the quality of service and provide each guest with a comfortable and clean accommodation environment. We look forward to your stay again and wish you a happy life!
Guest User
Exquisite Room
Stayed in May 2024
Business travelers
25 review
5.0/5
Outstanding
Posted on Jun 17, 2024
Nice hotel, location is perfect!
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們很高興看到您滿意的入住體驗,也非常感謝您分享了您對我們的這份肯定和支持,我們會一如既往的努力提升服務質量,爭取每位到來的貴客都能如您一樣住的滿意,這是對我們莫大的肯定和鼓勵。期待您再次光臨,祝旅途愉快!