Art Star Hotel (Guangzhou Quzhuang Metro Station) Reviews
Art Star Hotel (Guangzhou Quzhuang Metro Station)
No.728 East Dongfeng Road, Yuexiu District, Guangzhou, Guangdong, 510080, ChinaView Hotel Details
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Art Star Hotel (Guangzhou Quzhuang Metro Station) Guest Reviews
4.7/5
Outstanding
587 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(587)
Positive reviews(568)
Reviews with photos/video(95)
Easy to get around(54)
Friendly front desk staff(22)
Close to metro(21)
Well decorated(19)
Delicious breakfast(15)
Would stay again(10)
Convenient parking(10)
Perfect for business trips(9)
Negative reviews(19)
Hui Xian
Standard Queen Room
Stayed in Oct 2024
Couples
2 review
4.0/5
Very Good
Posted on Dec 18, 2024
Cleanliness is good. And staff is kind and polite. Overall, the stay was good.
Response from Property: Dear guest, hello!Thank you very much for your positive feedback and support towards our hotel!Our store completed a comprehensive renovation and upgrade last year. The clean rooms and beautiful environment make your stay comfortable. Yixing has always been committed to providing convenient and fast transportation as well as a comfortable environment, allowing every guest to enjoy a pleasant stay experience. Sincerely looking forward to providing you with a more satisfactory experience for your next visit through our professional and refined services. We look forward to your next visit and will wholeheartedly provide you with high-quality service. I deeply understand that only through persistent efforts can I do better and I look forward to meeting you again in the future~
Geng Kian
Standard 2-bed Room
Stayed in Oct 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Nov 15, 2024
Clean and nice hotel.. Recommended
Response from Property: 尊敬的賓客,您好!非常感謝您對我們酒店的好評和支持!我店已於去年完成全面裝修升級,乾淨的房間、優美的環境讓您住得舒心。藝星一直致力於提供方便快捷的交通和舒適的環境,讓每位客人都能享受愉快的入住體驗。衷心期待通過我們專業和精細的服務,能為您的再次光臨提供更滿意的體驗。我們期待着您的下次光臨,並將竭誠為您提供優質的服務。能得到您的厚愛小藝深知唯有以堅持不懈的努力,方能做的更好,期待與您的下次邂逅~
Anonymous User
Standard Queen Room
Stayed in Dec 2024
Family
5 review
5.0/5
Outstanding
Posted on Jan 27, 2025
The room is well designed and fully functional.
Facilities: The bathroom washing, shower, and toilet areas are separated to avoid conflicts in the morning. There is a small round table and comfortable chairs.
Hygiene: Hygiene is particularly important. The room is very clean and tidy, giving you a comfortable and relaxing feeling as soon as you enter the room. The bedding and towels are clean and ironed flat.
Service: Starting from the front desk, all the staff are warm, thoughtful, meticulous and patient. I will choose here next time I come to Guangzhou!
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for your 5-star praise and support for our hotel! Our hotel has completed a comprehensive renovation and upgrade last year. The clean rooms and beautiful environment make you feel comfortable. Yixing has always been committed to providing convenient and fast transportation and a comfortable environment so that every guest can enjoy a pleasant stay. We sincerely hope that through our professional and meticulous service, we can provide you with a more satisfactory experience when you come again. We look forward to your next visit and will wholeheartedly provide you with quality service. Xiaoyi knows that only with unremitting efforts can we do better and look forward to meeting you next time~
Guest User
Standard 2-bed Room
Stayed in Dec 2024
Family
69 review
5.0/5
Outstanding
Posted on Jan 7, 2025
Pet-friendly, clean hotel, friendly service, washing machine, dryer, ground parking and underground parking. The room temperature was 17 degrees that day, but the heating was only provided when it was below 10 degrees, which was a little cool.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好!非常感謝您對我們酒店的好評和支持!我店已於去年完成全面裝修升級,乾淨的房間、優美的環境讓您住得舒心。藝星一直致力於提供方便快捷的交通和舒適的環境,讓每位客人都能享受愉快的入住體驗。衷心期待通過我們專業和精細的服務,能為您的再次光臨提供更滿意的體驗。我們期待着您的下次光臨,並將竭誠為您提供優質的服務。能得到您的厚愛小藝深知唯有以堅持不懈的努力,方能做的更好,期待與您的下次邂逅~
Guest User
Standard Queen Room
Stayed in Oct 2024
Business travelers
19 review
5.0/5
Outstanding
Posted on Dec 23, 2024
The room is very clean and the front desk staff is very good. It brought me a very pleasant experience on this business trip. Thank you for the hotel's service. I will book your hotel in January.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好!非常感謝您對我們酒店的5星好評和支持!我店已於去年完成全面裝修升級,乾淨的房間、優美的環境讓您住得舒心。藝星一直致力於提供方便快捷的交通和舒適的環境,讓每位客人都能享受愉快的入住體驗。衷心期待通過我們專業和精細的服務,能為您的再次光臨提供更滿意的體驗。我們期待着您的下次光臨,並將竭誠為您提供優質的服務。能得到您的厚愛小藝深知唯有以堅持不懈的努力,方能做的更好,期待與您的下次邂逅~
Guest User
Standard Queen Room
Stayed in Sep 2024
Travel with friends
6 review
5.0/5
Outstanding
Posted on Oct 3, 2024
The transportation is quite convenient. The nearby attractions are basically about six kilometers away. It is very convenient to take a taxi for less than 20 yuan. The service is also very thoughtful. The room facilities are very good.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for your praise and support for our hotel! Our hotel has been fully renovated and upgraded last year. The clean rooms and beautiful environment will make your stay comfortable. Yixing has always been committed to providing convenient and fast transportation and a comfortable environment so that every guest can enjoy a pleasant stay. We sincerely look forward to providing you with a more satisfactory experience through our professional and meticulous services. We look forward to your next visit and will be happy to provide you with excellent service. To receive your love, Xiaoyi knows that only through unremitting efforts can we do better. We look forward to meeting you next time~
Guest User
Standard 2-bed Room
Stayed in Sep 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Oct 3, 2024
1. Location: Convenient transportation, only 3 minutes away from Ouzhuang subway station, close to Guangzhou Tower, Dongshankou and Chen Clan Academy
2. Hygiene: The room is clean and tidy, and it is very comfortable to live in
3. Service: Fruits were delivered on the first day, and the front desk and the aunt were very nice!
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好!非常感謝您對我們酒店的好評和支持!我店已於去年完成全面裝修升級,乾淨的房間、優美的環境讓您住得舒心。藝星一直致力於提供方便快捷的交通和舒適的環境,讓每位客人都能享受愉快的入住體驗。衷心期待通過我們專業和精細的服務,能為您的再次光臨提供更滿意的體驗。我們期待着您的下次光臨,並將竭誠為您提供優質的服務。能得到您的厚愛小藝深知唯有以堅持不懈的努力,方能做的更好,期待與您的下次邂逅~
Guest User
Standard 2-bed Room
Stayed in Jul 2024
Family
2 review
5.0/5
Outstanding
Posted on Aug 28, 2024
The marketing manager of Yixing Hotel is very good and takes special care of me. I don't have a very good sleep quality, and their rooms are also very tight. The marketing manager happened to be there, so he asked the front desk staff to specially adjust a room for me that is not close to the road. In general, the environment and hygiene are all good. It is very good and worth recommending.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for your praise and support for our hotel! Our hotel has completed a comprehensive renovation and upgrade last year. The clean rooms and beautiful environment make you feel comfortable. Yixing has always been committed to providing convenient and fast transportation and a comfortable environment so that every guest can enjoy a pleasant stay. We sincerely hope that through our professional and meticulous service, we can provide you with a more satisfactory experience when you come again. We look forward to your next visit and will wholeheartedly provide you with quality service. Xiaoyi knows that only with unremitting efforts can we do better and look forward to meeting you next time~
Guest User
Standard Queen Room
Stayed in Jul 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Aug 23, 2024
The environment is very nice, the yoga room is new and well-equipped, the restaurant is also very good, and the service of the front desk lady is also very good
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for your 5-star praise and support for our hotel! Our hotel has completed a comprehensive renovation and upgrade last year. The clean rooms and beautiful environment make you feel comfortable. Yixing has always been committed to providing convenient and fast transportation and a comfortable environment so that every guest can enjoy a pleasant stay. We sincerely hope that through our professional and meticulous service, we can provide you with a more satisfactory experience when you come again. We look forward to your next visit and will wholeheartedly provide you with quality service. Xiaoyi knows that only with unremitting efforts can we do better and look forward to meeting you next time~
Guest User
Standard 2-bed Room
Stayed in Jul 2024
Business travelers
8 review
5.0/5
Outstanding
Posted on Sep 17, 2024
I accompanied my father to Guangzhou for medical treatment. I arrived at 5:00 in the morning. The front desk staff provided very good service, warm and thoughtful. You can go for a walk in the nearby Huanghuagang Park during the day, so I put my luggage at the front desk and went to the hospital first. They also helped me upgrade the room type for free. The room is clean, with north-south convection, good hygiene, powerful air conditioning, and a small refrigerator, but the space is a bit small. The hotel facilities are also good. There is a shared kitchen on the 6th floor, as well as a shared laundry room, buffet restaurant, gym, etc. There are also some warm little items at the front desk, such as tea (the little brother brought tea as soon as I checked in, thumbs up), brown sugar granules, makeup remover towels, masks, etc. I still recommend it!
Original TextTranslated by Google
6/7
Response from Property: 尊敬的賓客,您好!非常感謝您對我們酒店的5星好評和支持!我們期待着您的下次光臨,並將竭誠為您提供優質的服務。能得到您的厚愛小藝深知唯有以堅持不懈的努力,方能做的更好,期待與您的下次邂逅~
Guest User
Standard 2-bed Room
Stayed in Jul 2024
Other
1 review
5.0/5
Outstanding
Posted on Aug 18, 2024
The room was very clean, the service attitude of all the staff was very good, and the stay was very comfortable! ! I highly recommend it to everyone.
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!俗話説,有朋自遠方來,不亦樂乎!我們真切地感受到了您對酒店服務的認可,為賓客提供最滿意最貼心的服務一直都是我們努力的方向,這樣才不能辜負您對我們的期待和厚愛!酒店離區莊站B2出口200米左右,旁邊有廣百百貨,附近有烈士陵園,東山湖公園,吃的附近應有盡有,比較有特色的是,老班長包子涼菜,惠食佳啫啫煲,京味道(北京菜)。店內還有7-11便利店(24小時服務),真功夫中式餐廳哦,期待您再次光臨!
Guest User
Family Deluxe Room
Stayed in Jul 2024
Family
1 review
1.6/5
Posted on Aug 17, 2024
I originally booked a parent-child room, but was informed after check-in that the room needed maintenance. There was no advance notice, which made the children very disappointed. After the upgrade, I moved to a suite. The room decoration smelled bad and the water pipes were very dirty. The hotel front desk explained that no one had checked in for too long and the bathtub could not be used. Taking a bath made the children even more disappointed. When washing up at night, they even found black spots floating in the cup. The hygiene was not good. The air conditioner was very noisy at night and they couldn't sleep well. I hope it can be improved.
Original TextTranslated by Google
Response from Property: Thank you very much for your valuable opinions and feedback. We sincerely apologize for the inconvenience caused to you and the children. Regarding the room facilities issues you mentioned, we have reported this situation to the relevant departments and will make improvements as a matter of urgency. This is crucial for us to improve the quality of our services. We sincerely apologize to you and promise to take steps to improve our services and facilities. Looking forward to your visit to our hotel again.
Zhengluwan
Standard 2-bed Room
Stayed in Jul 2024
Solo travelers
12 review
4.7/5
Amazing
Posted on Aug 7, 2024
I stayed on the top floor of the 18th floor. It was not too hot even on a hot day and the air conditioning worked. And I stayed on the side close to the elevated road. The double-glazed windows were not too noisy. The front desk service was warm and polite. The room was clean and comfortable, with a reasonable design and layout. It was just that the materials were a little scarce🤏... There were always some minor problems. Notified the front desk maintenance staff to come and solve them one by one. The water pressure was a little low. There is a restaurant on the second floor🍴 Overall it was acceptable. I will book again.
Original TextTranslated by Google
Response from Property: 您好!非常感謝您的入住和如此用心的點評,感謝您對於我們服務的肯定以及和對於小藝更多的期待,沒能得到親您的5分好評也證明咱們還沒做到最好還需要繼續努力。您的寶貴意見我們非常重視,期待您下次入住能有一個全新的入住體驗,期待與您的下一次邂逅~
Guest User
Standard 2-bed Room
Stayed in Jul 2024
Family
6 review
5.0/5
Outstanding
Posted on Aug 3, 2024
The service was particularly satisfactory. The air conditioner made noise at night, and the staff solved it efficiently and patiently. Even the security guard's service was excellent. The environment and stay experience were very good.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for your 5-star praise and support for our hotel! Our hotel has completed a comprehensive renovation and upgrade last year. The clean rooms and beautiful environment will make your stay comfortable. Yixing has always been committed to providing convenient and fast transportation and a comfortable environment so that every guest can enjoy a pleasant stay. We sincerely look forward to providing you with a more satisfactory experience through our professional and meticulous services. We look forward to your next visit and will be happy to provide you with quality service. To receive your love, Xiaoyi knows that only through unremitting efforts can we do better. We look forward to meeting you next time~
Anonymous User
Standard 2-bed Room
Stayed in Jun 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Aug 1, 2024
The room is clean and tidy, the front desk service is also good, the garden on the 6th floor is worth checking out
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好!非常感謝您對我們酒店的好評和支持!我店已於去年完成全面裝修升級,乾淨的房間、優美的環境讓您住得舒心。藝星一直致力於提供方便快捷的交通和舒適的環境,讓每位客人都能享受愉快的入住體驗。衷心期待通過我們專業和精細的服務,能為您的再次光臨提供更滿意的體驗。我們期待着您的下次光臨,並將竭誠為您提供優質的服務。能得到您的厚愛小藝深知唯有以堅持不懈的努力,方能做的更好,期待與您的下次邂逅~