Xinghe Business Hotel (Guangzhou East Railway Station, Shahe)

Xinghe Business Hotel (Guangzhou East Railway Station, Shahe) Reviews

Xinghe Business Hotel (Guangzhou East Railway Station, Shahe)

No.2147 Guangyuan East Road, Tianhe District, Guangzhou, Guangdong, 510000, ChinaView Hotel Details
Xinghe Business Hotel (Guangzhou East Railway Station, Shahe)
Xinghe Business Hotel (Guangzhou East Railway Station, Shahe)Xinghe Business Hotel (Guangzhou East Railway Station, Shahe)Xinghe Business Hotel (Guangzhou East Railway Station, Shahe)
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Xinghe Business Hotel (Guangzhou East Railway Station, Shahe) Guest Reviews

3.9/5
323 review
Verified reviews
Location4.0
Amenities3.9
Service4.0
Cleanliness3.9
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All reviews(323)
Positive reviews(266)
Reviews with photos/video(53)
Average sound insulation(18)
Convenient location(18)
Great value for money(17)
Classy environment(15)
Easy to get around(13)
Friendly front desk staff(11)
Perfect for business trips(7)
Stayed multiple times(2)
Negative reviews(57)
OlliF
Cozy Double Room
Stayed in Jun 2024
Solo travelers
18 review
2.2/5
Posted on Jul 30, 2024
Such a disappointment. The pictures and the actual room are not a match. The room was so busted , the walls look like someone was fighting inside , lots of mold. The room is smelly and humid , even the bedsheets seems to be wet. The bathroom is okay ( comparing to the rest of the room ). The location is not bad , not very far from the train station. The receptionist girl was good and checked me in so fast. But please renew the room ! It’s crazy !
6/7
Response from Property: Dear guest: Hello, thank you for staying with us and taking the time to share your experience with us. We are sorry that you had a bad experience during your stay. The hotel is constantly developing and the facilities you have seen are being planned and upgraded. At the same time, we will strengthen the management of hotel hygiene and strive to provide you with better service. Please believe that we want to do more for our guests. We look forward to seeing you again!
Travelsphere
Cozy Double Room
Stayed in Nov 2024
Business travelers
13 review
5.0/5
Outstanding
Posted on Dec 31, 2024
It was the best hotel ever, it was clean, spacious, peaceful and quiet, the delivery is allowed to bring the things to the door, which impressed me.
Response from Property: Dear guest: Hello! Thank you for your encouragement and recommendation to our hotel! Gold and silver awards are not as good as your praise, gold and silver cups are not as good as your reputation, we will not let you down! Wish you all the best!
Guest User
Discount Room
Stayed in Jun 2024
Solo travelers
2 review
4.0/5
Very Good
Posted on Jul 15, 2024
Easy to find & book. Quick service.
Response from Property: Dear guest: Hello! Thank you for your encouragement and recommendation to our hotel! Gold and silver awards are not as good as your praise, gold and silver cups are not as good as your reputation, we will not let you down! Wish you all the best!
Yiling8383
Deluxe Twin Room
Stayed in Feb 2024
Other
5 review
1.5/5
Posted on Mar 22, 2024
Lobby and room got bad smelly hope management can improve on it, … location and other is acceptable
Response from Property: Dear guest, I'm sorry to bring you a bad accommodation experience. The hotel is a comfortable hotel and the price/performance ratio is good compared to surrounding hotels. The hotel is also planning to be renovated and upgraded. Thank you for your support of the hotel!
Manish
Deluxe King Room
Stayed in Aug 2024
Business travelers
4 review
2.5/5
Posted on Sep 13, 2024
The rooms were very old and walls were damped. Very stinky rooms to add to it. Awful stay
Response from Property: Dear guest: Hello, thank you for staying with us and taking the time to share your experience with us. We are sorry that you had a bad experience during your stay. The hotel is constantly developing and the facilities you have seen are being planned and upgraded. At the same time, we will strengthen the management of hotel hygiene and strive to provide you with better service. Please believe that we want to do more for our guests. We look forward to seeing you again!
anand chauhan
Deluxe King Room
Stayed in Mar 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Apr 19, 2024
Very good and supportive staff
Response from Property: Dear guests, thank you very much for your good comments on our hotel. We are really touched to see your satisfaction and affirmation. We will continue to work hard and be ready for you to come home at any time.
Rav J
Discount Room
Stayed in May 2024
Business travelers
11 review
1.7/5
Posted on Jun 22, 2024
Hotel is very old and needs a complete refurbishment. Rooms are small and ALL the walls are stained. There are marks and spots every where. The air conditioning in the hotel is in existent. The elevator lacks ventilation has a bad smell and needs upgrading. Overall stay 1/10. NEVER AGAIN
Response from Property: Dear guest: Hello, thank you for staying with us and taking the time to share your experience with us. We are sorry that you had a bad experience during your stay. The hotel is constantly developing and the facilities you have seen are being planned and upgraded. At the same time, we will strengthen the management of hotel hygiene and strive to provide you with better service. Please believe that we want to do more for our guests. We look forward to seeing you again!
Vikas Kumar
Discount Room
Stayed in May 2024
Business travelers
346 review
5.0/5
Outstanding
Posted on Jul 29, 2024
Good Location Neat and Clean, Staff is very Friendly. Most Recommend for this Hotel. Transportation is very Convenient, foreigners are Allowed.......
Response from Property: Dear guest: Hello! Thank you for your encouragement and recommendation to our hotel! Gold and silver awards are not as good as your praise, gold and silver cups are not as good as your reputation, we will not let you down! Wish you all the best!
Queenster
Cozy Double Room
Stayed in Jan 2024
Solo travelers
7 review
5.0/5
Outstanding
Posted on Feb 12, 2024
Dear Hilton, YOU ARE THE BEST🌹 Love, Queenster❤️
Response from Property: Dear guest, thank you very much for your praise of our hotel. We are really touched to see your satisfaction and affirmation. We will continue to work hard and be ready for you to go home at any time.
Sravani
Discount Room
Stayed in Oct 2023
Business travelers
3 review
5.0/5
Outstanding
Posted on Nov 22, 2023
Easy checkin process , cozy room , near to Guangzhou east Railway station and Indian embassy. Pleasant stay .
Response from Property: Dear guest, thank you very much for your praise of our hotel. We are really touched to see your satisfaction and affirmation. We will continue to work hard and be ready for you to go home at any time.
Guest User
Discount Room
Stayed in Mar 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Apr 21, 2024
Hotel Staff is Very Cooperative & kind in Behaviour, They Provide all kind of services. Hotel is near to Metro station which is very helpful & maintainable budget also daily staff maintain all the rooms clean & hygienic.
Response from Property: Dear guests, thank you very much for your good comments on our hotel. We are really touched to see your satisfaction and affirmation. We will continue to work hard and be ready for you to come home at any time.
soko erdene erdene
Discount Room
Stayed in Mar 2024
Business travelers
1 review
2.5/5
Posted on Apr 7, 2024
female reception, who wears glasses looks annoyed and sad all the time. not even close to kind. i have been there more than one week and most horrible thing is so see her **** face. they should hire someone who atleast looks normal.
Response from Property: Dear guest, please calm down! Our hotel attaches great importance to your question. The general manager has immediately issued a task, requiring the housekeeping department to conduct a thorough inspection of basic hygiene, room facilities and other basic work, and at the same time requiring the human resources manager to strengthen the training of staff service efficiency and awareness. We failed to bring you a perfect stay experience. No matter how many words we say, it seems useless. On behalf of the hotel, Xingxing sincerely apologizes to you and asks for your understanding. We only hope that if there is a chance, you can come again, and we will do our best to make up for this regret!
Taiftours& Travel
Cozy Double Room
Stayed in Nov 2023
Business travelers
95 review
5.0/5
Outstanding
Posted on Dec 16, 2023
Good hotel and good quality
6/8
Response from Property: Dear guest, thank you very much for your praise of our hotel. We are really touched to see your satisfaction and affirmation. We will continue to work hard and be ready for you to go home at any time.
Diancy
Discount Room
Stayed in Jan 2024
Solo travelers
8 review
3.0/5
Posted on Mar 20, 2024
Was abit hard for me to locate. The service is generally ok, I will suggest rooms with windows though the scenery might not be so flattering.
Response from Property: Dear guest, thank you very much for your review of our hotel. We will continue to work hard and be ready for you to go home at any time.
罗安, Louan Don Gbato
Standard Double Room
Stayed in Jul 2023
Business travelers
25 review
5.0/5
Outstanding
Posted on Aug 20, 2023
Very nice hotel I liked it I’ll go again another day in my next trip in Guangzhou
Response from Property: Dear guest, thank you very much for your praise of our hotel. We are really touched by your satisfaction and affirmation. We will continue to work hard and always be ready for you to go home at any time.