Manhao Hotel (Guangzhou Baiyun Railway Station) Guest Reviews
4.4/5
494 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.4
Service4.5
Cleanliness4.4
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All reviews(494)
Positive reviews(476)
Reviews with photos/video(46)
Classy environment(35)
Friendly front desk staff(35)
Awesome amenities(22)
Easy to get around(21)
Large rooms(20)
Convenient parking(13)
Many dining options(11)
Stayed multiple times(6)
Negative reviews(18)
Daniel Kundayi
Guestroom (2 beds)
Stayed in Apr 2023
Business travelers
6 review
5.0/5
Outstanding
Posted on May 5, 2023
Good hotel
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的認可,我們會再接再厲不辜負您的好評,歡迎你再次入住。
Guest User
Cozy Queen Room
Stayed in Aug 2024
Other
19 review
2.7/5
Posted on Aug 24, 2024
The hygiene is very poor. There are fruits left over from the previous guest. I am speechless.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Anonymous User
Cozy Queen Room
Stayed in Aug 2024
Other
1 review
4.8/5
Amazing
Posted on Aug 30, 2024
It's just average. Although the environment looks good, there is a passage behind the curtain. This is too weird.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your recognition of our hotel. We will continue to work hard to live up to your praise and welcome you to stay again.
BIENVENU YOHAN
Elegant Queen Room
Stayed in May 2024
Couples
3 review
1.7/5
Posted on May 10, 2024
Very dirty room even after cleaning smell of fruit store, however not far from the markets the style is passable but they need to redo the property. I even turned some toilet paper inside the cover, after this trip I had a lot of pimples on my body.
Original TextTranslated by Google
Response from Property: Dear guests, we are very sorry for your unsatisfactory stay. Our Hotel will continue to listen to guest feedback, the first time a comprehensive hotel cleaning and air purification, the front desk staff is on duty 24 hours a day, if you find any problem in your room, you can contact the front desk immediately. The front desk will be the first time to help the guests to change and deal with the problem.
Qingcaotan
Cozy Queen Room
Stayed in Apr 2024
Couples
5 review
5.0/5
Outstanding
Posted on Apr 11, 2024
The hotel is easy to find, has a good environment, is clean and hygienic, has relatively new facilities, and there is a snack bar nearby. The overall feeling is good and it is worth living.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your recognition of our hotel. We will continue to work hard to live up to your praise and welcome you to stay again.
Guest User
Cozy Queen Room
Stayed in Apr 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Apr 7, 2024
The hotel environment is very good, it is worth staying, and I will choose here next time I go on a business trip
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your recognition of our hotel. We will continue to work hard to live up to your praise and welcome you to stay again.
Anonymous User
Selected Room (Double bed)
Stayed in Feb 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on Feb 26, 2024
Convenient transportation, easy to find
Service: five-star praise
Hygiene: OK
Facilities: new
Because I have to travel, I chose this one for convenience. I will stay here again when I pass through Guangzhou next time! ! ! ! ! ! !
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your recognition of our hotel. We will continue to work hard to live up to your praise and welcome you to stay again.
Guest User
Selected Room (Double bed)
Stayed in Feb 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Feb 16, 2024
The hardware of the hotel is very good. The decoration style is log style, which is very relaxing. The room is large enough and the whole thing is consistent with the picture. What you see is what you get. The lady at the front desk was very nice and courteous, giving me a very friendly feeling. Overall a very satisfying stay experience. Will come next time.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your recognition of our hotel. We will continue to work hard to live up to your praise and welcome you to stay again.
Guest User
Stayed in Feb 2024
Travel with friends
2 review
1.0/5
Posted on Feb 13, 2024
The sheets and duvet covers were very dirty, and I was woken up by insect bites in the middle of the night.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us. We clean each guest one by one. We will inform the relevant departments of your opinions to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Wangxudongdong
Cozy Queen Room
Stayed in Aug 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on Aug 11, 2024
It's very good. The room is spacious and it's very convenient to eat and buy things downstairs. . . . . . . . . . . . . . . . . . . . . . . . . . .
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your recognition of our hotel. We will continue to work hard to live up to your praise and welcome you to stay again.
Will-lvxingjia
Stayed in Dec 2023
Business travelers
14 review
5.0/5
Outstanding
Posted on Jan 2, 2024
The girl at the front desk, Lingling, provided very good service! Recommended to stay. The room is also good and cost-effective! Recommended to stay! There are a lot of food downstairs, very nice hotel and convenient!
Original TextTranslated by Google
Response from Property: The hotel’s reply:
Dear guest, thank you very much for your recognition of our hotel. We will continue to work hard to live up to your praise and welcome you to stay again.
Guest User
Selected Room (Double bed)
Stayed in Oct 2023
Travel with friends
2 review
4.7/5
Amazing
Posted on Oct 29, 2023
Facilities: very good
Hygiene: clean
Environment: Nice, convenient transportation, lots of snacks around
Service: Very considerate and thoughtful
Original TextTranslated by Google
Response from Property: The hotel's reply: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Cozy Queen Room
Stayed in Apr 2024
Business travelers
6 review
3.5/5
Posted on Apr 10, 2024
First of all, the five-star service is for the night shift front desk girl. She is sincere and professional. She is very patient and busy. My husband and I cannot tolerate the smell of cigarettes, but the elevator smells strong as soon as it reaches the floor. Even though there are no smoking signs everywhere (the local policy), there are no non-smoking rooms to choose from. We just have to make do with it because we are only staying for one night. The hygiene and sound insulation in the room are not good enough. The most incredible thing is that the only sockets that can be used for charging in the room are the ones close to the ground in the corridor or the ones used for TV, so the tablet is directly placed on the ground for charging, and the sockets next to the bedside table are just for decoration. I almost thought that I had to bring my own large power bank when staying in a hotel. I know that the price of the hotel is not high, but it is a place I will never go back to. Thanks to the excellent front desk girl.
Original TextTranslated by Google
Response from Property: Dear guest, we are deeply sorry for your poor stay. Our hotel listened to the feedback from guests and immediately carried out comprehensive cleaning and air purification in the hotel. The front desk staff is on duty 24 hours a day. If you find any problems in the room during your stay, you can contact the front desk immediately. Our front desk will help you replace the problem as soon as possible. We look forward to your visit again and wish you a pleasant journey.
Guest User
Selected Room (Double bed)
Stayed in Mar 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Mar 24, 2024
The room is clean and the service attitude is very good. I will recommend friends to come here next time
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your recognition of our hotel. We will continue to work hard to live up to your praise and welcome you to stay again.
Guest User
Selected Room (Double bed)
Stayed in Mar 2024
Travel with friends
21 review
5.0/5
Outstanding
Posted on Mar 17, 2024
The service attitude is very good. The room is large and clean. There are many places to eat nearby. There are food downstairs in the morning and evening. There are breakfast and midnight snacks. It's good.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your recognition of our hotel. We will continue to work hard to live up to your praise and welcome you to stay again.