Lavande Hotel (Guangzhou Shangxiajiu pedestrian street Hualinsi subway station store) Reviews
Lavande Hotel (Guangzhou Shangxiajiu pedestrian street Hualinsi subway station store)
No.63 Xiajiu Road, Liwan District, Guangzhou, Guangdong, ChinaView Hotel Details
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Lavande Hotel (Guangzhou Shangxiajiu pedestrian street Hualinsi subway station store) Guest Reviews
4.6/5
Very Good
2004 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(2004)
Positive reviews(1951)
Reviews with photos/video(243)
Near shopping area(203)
Convenient for shopping(200)
Friendly front desk staff(175)
Easy to get around(162)
Classy environment(152)
Delicious breakfast(57)
Perfect for business trips(53)
Stayed multiple times(30)
Negative reviews(53)
Guest User
Superior Boutique Double Room (Without window)
Stayed in Oct 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on Nov 17, 2024
Very satisfied stay, clean and quiet hotel with all amenities you needed provided. There're also 2 washing machines and 1 dryer. Sumptuous breakfast 😋 convenient location with lots of shops n eateries around.
Recommended place to stay and will like to go back again👍
Response from Property: Dear, when you gently tap out these encouraging words and send multiple little stars, Xiao Jiu seems to feel the joy of our first meeting, happiness of the moment you chose Lifen, and thank you for sharing this happiness, which is precisely our relentless pursuit. We look forward to your next visit, you happiness and joy!
Top Issarapong
Superior Double Room (No window)
Stayed in Dec 2024
Family
8 review
5.0/5
Outstanding
Posted on Jan 4, 2025
Good location good stay near attractions
Response from Property: It is the mission of Xiaojiu and his partners to let every guest feel the coexistence of tangible and intangible values! Xiaojiu has nothing more to ask for than receiving happy laughter and recognition from guests every time, and is willing to share every happy moment with you!
Low TC
Family Room (Without window)
Stayed in Sep 2024
Family
26 review
4.0/5
Very Good
Posted on Dec 7, 2024
Good location, clean.. but 1 level have a lot of room..
Response from Property: Dear guests, hello! Thank you very much for choosing to stay at our branch and sharing your stay experience! We are very sorry for the unpleasant experience! We are still very sorry that we did not get your 5-point praise. If you have any questions during your stay, you can contact the hotel front desk. We will serve you wholeheartedly 24 hours a day. Xiaojiujia is very sorry and apologizes again! Our branch is committed to providing you with a cordial and thoughtful stay experience, and we sincerely look forward to your visit again!
Saad
Superior Double Room (No window)
Stayed in Jan 2025
Business travelers
14 review
2.7/5
Posted on Feb 12, 2025
Hotel location is awkward rooms amenities are not proper refrigerator not working properly
Response from Property: Dear guests, hello! Thank you very much for choosing to stay at our branch and sharing your stay experience! I'm very sorry for the unpleasant experience you had! We are still very sorry that we did not receive your 5 points of praise. The Xiaojiu family is located in a bustling area of Shangxiajiu Pedestrian Street, and the location is still good. Guests can contact the hotel front desk if they have any questions during their stay, and we will be dedicated to serving you 24 hours a day. Xiaojiujia expresses great apologies and apologizes again! Our branch is committed to providing you with a
Guest User
Superior Double Room (No window)
Stayed in Jun 2024
Business travelers
5 review
4.2/5
Very Good
Posted on Jul 29, 2024
Needed an extra night because of unforeseen flight arrangements. Staff sorted with great help
Response from Property: Better to meet a good hotel brand than a good hotel. Look at its color, smell its fragrance, and then experience its various services and quality of nine out of ten can be identified good or bad. If you look at People's faces and listen to their words, then you can understand their cultivation and connotation. The little nine family is such a minor cultivation both inside and outside. The hundred cities chain, Li Feng only wants to understand you better, look forward to your next 5-star review ~ Good Morrow for a better start!
Guest User
Superior Boutique Room (2 beds) (No window)
Stayed in Dec 2024
Family
8 review
4.2/5
Very Good
Posted on Jan 9, 2025
Service is good. Staff is helpful. Entrance is shared with other business so it’s sometimes hard to use the lifts to get to the hotel.
Response from Property: Xiao Jiu felt that the fragrance of lavender was like the light from the wings of an angel, romantic and a little sad. Every night spent in a hotel room is also a kind of life. Every encounter may be a destined brush of shoulders, and a strong friendship slowly brews like the aroma of old wine, and we are obsessed with talking and laughing while drinking and drinking! Looking forward to your next full 5-point review~
Guest User
Superior Double Room (No window)
Stayed in Dec 2024
Solo travelers
1 review
3.2/5
Posted on Jan 3, 2025
I booked a non-smoking room and at checkin I was informed that all rooms are smoking. They did change my room to a less smelly one, but it was far from perfect. Also the doors seem to be horribly insulated, so you’ll hear every sound from the corridor
Response from Property: Dear guest, thank you for choosing to stay at Xiaojiujia, and thank you for your thoughtful review. Before guests check in, the hotel will strictly check the room's hygiene, facilities and equipment, and arrange professional cleaning staff to carefully clean the room. The hotel room is also equipped with air purifiers to remove odors and other related functions, so you can stay with confidence Yes~ Maybe the hotel still has some areas that are not in place. Thank you very much for your valuable opinions. We will definitely actively strengthen and improve it again!
SIU CHING
Superior Double Room (No window)
Stayed in Nov 2024
Family
7 review
5.0/5
Outstanding
Posted on Dec 28, 2024
Super duper recommended to all. This hotel is very clean and nice. The front desk reception service is friendly and polite. The hotel staff also very helpful and friendly. The whole hotel is filled with lavender perfumes. The shampoo, conditioner and body shampoo also lavender series. The location of the hotel is very convenient. Just go down then reach the shopping area and food shop and stall are around.
Response from Property: It is better to meet a good hotel brand than to meet a good hotel. You can tell the difference between good and bad by looking at its color, smelling its fragrance, and then experiencing its various services and quality. Only by looking at people's faces and listening to their words can you understand their cultivation and connotation. This is how Xiaojiujia cultivates both internally and externally. It is a chain of hundreds of cities. Lavande is only for understanding you better, and Good morrow is only for a better start!
Guest User
Superior Boutique Room (2 beds) (No window)
Stayed in Nov 2024
Travel with friends
5 review
4.7/5
Amazing
Posted on Jan 3, 2025
The hotel located next to MRT and pedestrian street which able to access to shops and restaurants.
Response from Property: Xiao Jiu felt that the fragrance of lavender was like the light from the wings of an angel, romantic and a little sad. Every night spent in a hotel room is also a kind of life. Every encounter may be a destined brush of shoulders, and a strong friendship slowly brews like the aroma of old wine, and we are obsessed with talking and laughing while drinking and drinking! Looking forward to your next full 5-point review~
Winnie Ngmb
Superior Double Room (No window)
Stayed in Nov 2024
Family
4 review
4.5/5
Great
Posted on Jan 21, 2025
Very convenience location with so many shopping and food just downstairs of the Hotel and also the Train station is so near to the Hotel too
Response from Property: Xiao Jiu felt that the fragrance of lavender was like the light from the wings of an angel, romantic and a little sad. Every night spent in a hotel room is also a kind of life. Every encounter may be a destined brush of shoulders, and a strong friendship slowly brews like the aroma of old wine, and we are obsessed with talking and laughing while drinking and drinking! Looking forward to your next full 5-point review~
Lim Chin Soon
Superior Boutique Room (2 beds) (No window)
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 23, 2024
This hotel location is located near a Mixue stall; the lift (6th floor) is in-between a jewelry shop and a snack stall...We stayed 9 nights. the beds were clean and comfortable. to us, the room was clean. The receptionists very friendly and helpful. First night, the A/C down; luckily the security officer immediately checked and technician came afterward within few minutes. The security officer managed to find replacement room. The next day, the WC clogged, but, maintenance fixed it when we out. The rest of the stay was fine. The buffet is decent Asian food, pretty delicious and always top up....but, not much variety. The Veges were fresh. Not noisy at night. We will stay here again if visit Guangzhou
Response from Property: Every drop of water reflects a colorful world, every pair of eyes is embedded in a beautiful scenery, every melody plays a moving song, and every affirmation and recognition makes us feel more gratified and happy. Do not lament the helplessness of the world, look at the prosperity and loneliness of the world with a beautiful mood, and savor the beauty that is everywhere! Xiaojiu will always be with you. May you always be happy! Good morrow is only for a better start!
Guest User
Superior Double Room (No window)
Stayed in Nov 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Dec 6, 2024
The staff are very friendly and go for the extra mile to help me with my booking issues. A million thanks to them.
Response from Property: The happiest thing every day is to see the good comments from the customers. The recognition from the customers is like mountain spring water that moistens Jiu's heart. Xiao Jiu and his partners will cherish the good comments from the customers even more, continuously improve their service, perfect themselves, and strive to do their service better so that their lovely customers can have a better experience!
Pratik Jaisinghani
Family Room (Without window)
Stayed in Nov 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Dec 4, 2024
Lu at the reception was really amazing. She was welcoming and helped us in language translation also. Her team was also fantastic.
The hospitality of the staff was great. Overall hotel has a good vibe. It gives a rich feeling plus it’s close to the shopping street. We couldn’t ask for a better hotel for our stay. They also allowed to extend our bookings at the last minute. Overall experience was amazing. Will recommend people to stay here without a second thought.
Response from Property: The happiest thing every day is to see the good comments from the customers. The recognition from the customers is like mountain spring water that moistens Jiu's heart. Xiao Jiu and his partners will cherish the good comments from the customers even more, continuously improve their service, perfect themselves, and strive to do their service better so that their lovely customers can have a better experience!
Phyllis Wong KY
Business Double Room
Stayed in Oct 2024
Solo travelers
12 review
3.2/5
Posted on Dec 20, 2024
Beside location, nothing to comment.
Old hotel at a shopping mall, share the small elevator to go to the hotel.
Room carpet old and smelly.
No comfortable stay.
Response from Property: Dear guest, thank you for choosing to stay at Xiaojiujia, and thank you for your thoughtful review. Before guests check in, the hotel will strictly check the room's hygiene, facilities and equipment, and arrange professional cleaning staff to carefully clean the room. The hotel room is also equipped with air purifiers to remove odors and other related functions, so you can stay with confidence Yes~ Maybe the hotel still has some areas that are not in place. Thank you very much for your valuable opinions. We will definitely actively strengthen and improve it again! Guests who encounter any problems during their stay in the hotel can report it to the front desk at any time. The front desk is manned 24 hours a day. We will help you solve the problem as soon as possible. Thank you for your tolerance and understanding of us. We will continue to provide good service and guest rooms. Hygienic, I believe you will get a better stay experience next time you check in. In fact, Xiaojiujia is located in the most prosperous Internet celebrity Check in to the Shangxiajiu Scenic Area Commercial Pedestrian Street, close to Hualin International Jewelry and Jade City, Shamian Street, Shisanhang Clothing Wholesale Market, etc... In addition, Xiaojiujia's breakfast is quite rich, including fried noodles with eggs, porridge and steamed buns , fruits, soy milk, etc... Every section of the hotel is constantly working hard to provide more refined and timely services to every guest. With your trust in mind, we will continue to make progress and are always ready to provide quality service to every guest! Good morrow is just for a better start!
Guest User
Superior Boutique Room (2 beds) (No window)
Stayed in Apr 2024
Family
15 review
4.2/5
Very Good
Posted on Jun 3, 2024
Lifts are extremely old and my dad's wheelchair gets stuck all the time as the lift and floor levels are uneven. Rooms are like a maze. Outside of hotel don't look like photo. Requires heavy reno on the outside.
Response from Property: Little nine are going to cry, do not know where you are, do not know where your heart, I only know, Miss You, the heart is sad thank you for choosing to stay in our branch and share your stay feeling! We are very sorry to bring you an unpleasant experience. If you encounter any problems during your stay, you can report them to the front desk in time. The hotel is manned 24 hours a day. We will try our best to solve your problems as soon as possible, sincerely look forward to your visit again! Good Morrow for a better start!