Yimi Apartment (Guangzhou 13 Hangyi De Road Subway Station) Reviews

Response from Property: [Convenient transportation, worry-free travel] [Rich surroundings, lively atmosphere] [Clean, tidy and extremely quiet]Dear guest, thank you so much for your thoughtful positive review! You have an excellent taste. You've immediately noticed so many advantages of our hotel~ We've always been striving to provide cost-effective and comfortable accommodation for everyone. The great location is designed to make it convenient for guests like you who know how to have a good time. You don't have to worry about transportation, dining, or shopping. Keeping the rooms clean and tidy is our basic requirement. We're really delighted that you could stay here quietly and comfortably. We're looking forward to your next visit! We will definitely offer you an even better experience!

Response from Property: [Thoughtful and considerate service] [Pleasant and comfortable environment] [Suitable and safe to stay] Dear guests, we are very happy to receive such a high evaluation from you! Thank you very much for your recognition of our meticulous and thoughtful services in all aspects, which is the goal we have been striving for. We carefully create a pleasant environment in the hope that you can live comfortably and safely. It is a great encouragement for us that you think our hotel is suitable for stay. We look forward to your next trip and choosing us again. We will continue to maintain and bring you a better service experience!

Response from Property: 【A cozy and warm room for two people.】【It's convenient and fast to travel around.】【The surrounding maps are easy to check.】Dear guest, thank you so much for your sharing! We're glad that the room suits you two well. And it's our pleasure to provide a convenient location for you to explore the city. Next time you come, we'll try to make the hotel more visible. Hope to see you again and have a great trip!

Response from Property: The room is so small that it's difficult to stretch oneself comfortably. The staff's attitude is rather cold and lacks enthusiasm. However, the location is quite good as it's close to the station. There are also numerous delicious foods around and it's near the market.Dear guest, we sincerely apologize for the inconvenience brought to you by the small size of the room and the unfriendly attitude of the staff. We will take your feedback seriously and make efforts to improve. On the other hand, we're glad that you find the location convenient, with a wide variety of food options available and it's close to the subway station and the wholesale market. We hope that we will have the opportunity to make up for the deficiencies and provide you with a better experience in the future.

Response from Property: [Deeply apologize and ask for understanding] [Actively rectify and improve service] [Optimize experience and take action] I am really sorry for giving you such a bad experience😔 We have noted down the toilet odor, the receptionist's attitude, the unpalatable breakfast, and the unauthorized entry into the room. We will immediately arrange to deal with the toilet odor, strengthen the training of the receptionist, and improve the service enthusiasm. For breakfast, we will consider adding food suitable for foreign guests. For the matter of entering the room without your permission, we will also strictly regulate the process. I hope you can give us another chance to let you see our changes.

Response from Property: 【The transportation is inconvenient and the location is remote.】【The publicity is incorrect and causes misunderstandings.】【The breakfast is so-so and not worthy of the price.】【The windowless rooms are small and the experience is poor.】Dear guest, we're extremely sorry that your stay this time didn't meet your expectations. We fully understand that these issues have brought you a bad experience. Regarding the situation of being far from the subway station and the inaccuracy of the location information, we'll verify and correct the relevant publicity content as soon as possible to avoid misleading other guests. For the problems with breakfast and rooms, we'll also seriously consider improvement measures to enhance the cost-performance ratio and comfort level. Thank you very much for your feedback. We'll work hard to make improvements and hope that we'll have the opportunity to show you our changes and provide you with better services in the future.

Response from Property: great. It only takes ten minutes to walk to the railway station, which is really convenient for traveling.However, it's a pity to hear that both rooms had a strong cigarette smell. And it was impossible to change rooms as there were no vacant rooms at that time. This really affected the living experience. Fortunately, breakfast was provided and the counter staff were very friendly, which could be regarded as making up for this shortcoming to some extent.It is hoped that the hotel will pay more attention to aspects such as room air purification in the future to avoid the recurrence of similar situations and enable guests to have a more comfortable staying experience. Wish you and your family a happy life!

Response from Property: 【短期停留超合適】【貼心服務超安心】【便捷體驗超滿意】親愛的客人，感謝您把我們這兒當作短期停留的好地方呀！我們一直努力打造舒適的環境，讓您在短暫的停留中也能有好的體驗。貼心的服務會讓您住得安心，不管有什麼需求，我們都會盡力滿足。而且酒店周邊的便捷條件，也能讓您的生活更加便利，給您帶來滿意的感受。期待您下次還有短期停留的需求時，還能想起我們，我們一定不會讓您失望！

Response from Property: 【Sincere Apology Awaiting Your Forgiveness】【Training and Improvement Set Sail Promptly】【Service Optimization with Firm Determination】Dear guest, we deeply apologize for the unpleasant experience caused by our front desk staff. We will immediately strengthen the professional training for the front desk employees, enhancing their service awareness and emotional management ability to ensure that similar situations will not recur. Thank you for pointing out our deficiencies. We look forward to having the opportunity to serve you again and let you witness our changes and progress.

Response from Property: hank you very much for your wonderful review! We are delighted to hear that you found our place clean and warm, with easy access and a variety of shops nearby. Our staff is always happy to welcome guests and we're glad you felt their warmth. The free breakfast and good meals are something we take pride in providing. We're also pleased that you think our price is reasonable. We look forward to your next visit and hope more guests will have a great experience like you did. Have a great day! 😊

Response from Property: Dear guest, we are extremely delighted to hear that you are very satisfied with our hotel. Your recognition of our staff's service attitude and hygiene, as well as your praise for the comfortable environment, means a lot to us. We will continue to strive to maintain and even improve these aspects to provide you and every guest with an even better experience. Thank you so much for your kind words and we look forward to serving you again in the future. Have a wonderful day!

Response from Property: 【Friendly Service】【Helpful Staff】【Comfortable Stay】Dear guest, we are so glad to hear your nice words! Your satisfaction is our greatest motivation. We will keep doing our best to provide you with even better service and a more enjoyable stay. Looking forward to seeing you again! 😊

Response from Property: 【愉快入住体验佳】【员工亲切服务好】【期待再次来入住】Dear guest, we are delighted to hear that you had a great stay! Our staff is always committed to providing excellent service. Thank you for your kind words. We look forward to your next visit! 😊

Response from Property: 【Clean Room】【Comfy Stay】【Good Service】Hi there! Glad you liked our hotel. Our rooms are always kept clean for a comfy stay. The front desk team will keep up the good service. And yes, we have breakfast and it's easy to find restaurants and places nearby. Hope to see you again!