Boni Hotel (Ximenkou Metro Station, Guangzhou Provincial Hospital of Traditional Chinese Medicine) Guest Reviews
4.1/5
201 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.1
Amenities4.0
Service4.1
Cleanliness4.1
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All reviews(201)
Positive reviews(175)
Reviews with photos/video(60)
Easy to get around(29)
Convenient location(23)
Classy environment(19)
Close to metro(17)
Great value for money(14)
Average sound insulation(11)
Friendly front desk staff(8)
Perfect for business trips(2)
Negative reviews(26)
Karrar Abbas
Poni Comfort Twin Room - Hotel Provides Self-Service Laundry
Stayed in Sep 2024
Business travelers
1 review
4.0/5
Very Good
Posted on Oct 19, 2024
Service and Location was Good. Location Great But room was very small , and No window , We felt suffocated. Rest Ok .
Response from Property: Dear guest, we are deeply sorry for your experience during your stay at the hotel. Your valuable comments are very important to us, and we will inform the relevant departments of your comments to improve the quality of service. If you come here next time, I hope you can book this hotel again and give us a chance to apologize and look forward to seeing you again.
Hamza11
Poni Comfort Double Bed Room
Stayed in Jul 2023
Travel with friends
13 review
5.0/5
Outstanding
Posted on Oct 8, 2023
It was a nice hotel and cheap . My brother and my friend like it .
Response from Property: Dear guest, thank you very much for taking the time to comment on our company. Your satisfaction is our pursuit. We will actively improve based on your suggestions. Welcome to visit us again and wish you a happy life!
Guest User
Poni Comfort Double Bed Room
Stayed in Aug 2023
Couples
17 review
2.0/5
Posted on Sep 21, 2023
We are very disappointed! Room was not clear at all, we saw rust in the bathroom, water spotting on the ceiling and other spots (food or something) on the walls. Floor looked grey and dirty. But the worst was the service. It took a long time to check in, the personal was not helpful at all and even bold. I will not come again and cannot recommend it!
Response from Property: TNANK U FOR U ,HOPE NEXT TIME CAN MEET U AGAIN
Mentor
Poni Comfort Double Bed Room
Stayed in May 2024
Solo travelers
3 review
1.0/5
Posted on Jun 14, 2024
very dirty hotel
Response from Property: Dear guest, we are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again, give us a chance to apologize, and look forward to visiting again.
Guest User
Poni Comfort Double Bed Room
Stayed in Nov 2022
Business travelers
1 review
5.0/5
Outstanding
Posted on Dec 14, 2022
It’s good 👍
Response from Property: thank u so much dearcustomer
I have stayed here many times. The environment is very good and the location of the hotel is also very good. Recommended.
Original TextTranslated by Google
Response from Property: Dear customer, thank you very much for taking the time to comment on our company. Your satisfaction is our pursuit. We will actively improve based on your suggestions. You are welcome to visit us again and wish you a happy life!
WAI YEE
Poni Three-Bed Room - Hotel Provides Self-Service Laundry
Stayed in Sep 2024
Travel with friends
6 review
3.0/5
Posted on Oct 15, 2024
The location is convenient, there are shops nearby for food and transportation, and it is close to the Ximenkou Metro Station. However, the hotel facilities are insufficient. The air conditioning in the room is not cold, the TV cannot be turned on, and the bathroom does not have dry and wet separation, but the attitude of the front desk staff is quite good.
Original TextTranslated by Google
Response from Property: Dear guest, we are deeply sorry for your experience during your stay at the hotel. Your valuable comments are very important to us, and we will inform the relevant departments of your comments to improve the quality of service. If you come here next time, I hope you can book this hotel again and give us a chance to apologize and look forward to seeing you again.
Shicaicainie
Poni Comfort Double Bed Room
Stayed in Jul 2024
Couples
27 review
5.0/5
Outstanding
Posted on Aug 18, 2024
The front desk is very good and responsive. The room is very clean and cost-effective
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for taking the time to comment on our company. Your satisfaction is our pursuit. We will actively improve based on your suggestions. You are welcome to visit us again and wish you a happy life!
Guest User
Poni Comfort Double Bed Room
Stayed in Jun 2024
Couples
4 review
5.0/5
Outstanding
Posted on Jul 20, 2024
The environment is very good, very close to the subway station, close to Park Front and Beijing Road, very convenient, clean and sanitary, recommended recommended recommended recommended recommended recommended recommended
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for taking the time to comment on our company. Your satisfaction is our pursuit. We will actively improve based on your suggestions. You are welcome to visit us again and wish you a happy life!
Jinzi
Poni Comfort Twin Room - Hotel Provides Self-Service Laundry
Stayed in Nov 2024
Other
2 review
1.0/5
Posted on Jan 1, 2025
Very bad experience. When I ordered the room, they said some of them had windows. But when I got there, I was told that this room type didn't have windows at all. The waiter had a very bad attitude and threatened to refund the money if I was not satisfied. The water pipes in the room smelled very bad! Sigh! Very bad, very bad
Original TextTranslated by Google
Response from Property: Dear guest, we are deeply sorry for your experience during your stay at the hotel. Your valuable comments are very important to us, and we will inform the relevant departments of your comments to improve the quality of service. If you come here next time, I hope you can book this hotel again and give us a chance to apologize and look forward to seeing you again.
Guest User
Poni Comfort Double Bed Room
Stayed in Jul 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Aug 4, 2024
Good, good, not bad, I like it very much.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for taking the time to comment on our company. Your satisfaction is our pursuit. We will actively improve based on your suggestions. You are welcome to visit us again and wish you a happy life!
Guest User
Poni Comfort Double Bed Room
Stayed in Sep 2024
Business travelers
4 review
3.0/5
Posted on Nov 15, 2024
Clean hotel with welcoming staff at reception but on the other hand the rooms are small and without windows for mine otherwise well located in the city center.
Original TextTranslated by Google
Response from Property: Dear customer, thank you very much for taking the time to comment on our company. Your satisfaction is our pursuit. We will actively improve based on your suggestions. You are welcome to visit us again and wish you a happy life!
Guest User
Poni Comfort Twin Room - Hotel Provides Self-Service Laundry
Stayed in Sep 2024
Family
3 review
4.2/5
Very Good
Posted on Oct 25, 2024
The best thing is that the location is good, near the Ximenkou subway station, and other conditions are average.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for taking the time to review Xiaoni. Your satisfaction is our pursuit. We will actively improve based on your suggestions. Welcome to visit again and wish you a happy life!
Guest User
Poni Audio-Visual Double Bed Room - Hotel Provides Self-Service Laundry
Stayed in Sep 2024
Couples
1 review
5.0/5
Outstanding
Posted on Oct 4, 2024
Very good, special, special, special, special, special, special, special, very good
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for taking the time to review Xiaoni. Your satisfaction is our pursuit. We will actively improve based on your suggestions. Welcome to visit again and wish you a happy life!
Guest User
Poni Comfort Double Bed Room
Stayed in Dec 2023
Couples
1 review
5.0/5
Outstanding
Posted on Jan 30, 2024
The hotel we stayed in has an elegant environment, excellent location and convenient transportation. The room is well-equipped, neat and clean, making it feel like home. The staff are warm and thoughtful, and the service is professional and efficient. The overall experience exceeded expectations, highly recommended!
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for taking the time to review Xiaoni. Your satisfaction is our pursuit. We will actively improve your suggestions. We welcome you to visit again. I wish you a happy life!