Lavande Hotel (Guangzhou Tianhe Park Yuancun Metro Station)

Lavande Hotel (Guangzhou Tianhe Park Yuancun Metro Station) Reviews

Lavande Hotel (Guangzhou Tianhe Park Yuancun Metro Station)

Dongjing Garden, Intersection of Dongjing Street and West Yuancun Street, Tianhe District, Guangzhou, Guangdong, 510000, ChinaView Hotel Details
Lavande Hotel (Guangzhou Tianhe Park Yuancun Metro Station)
Lavande Hotel (Guangzhou Tianhe Park Yuancun Metro Station)Lavande Hotel (Guangzhou Tianhe Park Yuancun Metro Station)Lavande Hotel (Guangzhou Tianhe Park Yuancun Metro Station)
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Lavande Hotel (Guangzhou Tianhe Park Yuancun Metro Station) Guest Reviews

4.3/5
2611 review
Verified reviews
Location4.3
Amenities4.2
Service4.3
Cleanliness4.3
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All reviews(2611)
Positive reviews(2445)
Reviews with photos/video(208)
Classy environment(250)
Easy to get around(204)
Friendly front desk staff(201)
Quiet & comfortable(134)
Close to metro(83)
Comfortable bed(49)
Perfect for business trips(27)
Elevator was OK(21)
Negative reviews(166)
PRASHANT SAKHRANI
Superior Double Room (No Window)
Stayed in 2024년 4월
Business travelers
12 review
4.0/5
Very Good
Posted on 2024년4월26일
Canton Fair stay are usually tiring so booked this hotel as its near the exhibition so Location is nice. Taxi's are easily available and many restaurants in the locality. Staff and service was nice. Room was very average as because there were no windows, there was echo in the room. Exhaust fan in the bathroom wasn't working. If just need 8 hours of good sleep then can consider to stay here alone.
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay in the hotel. Your valuable opinions are very important to us, and we will inform the relevant departments of your opinions to improve the quality of service. If you come here next time, I hope you can book this hotel again and give us a chance to apologize. Looking forward to visiting again.
TheDawg
Elegant Double Room
Stayed in 2024년 3월
Business travelers
211 review
4.5/5
Great
Posted on 2024년3월26일
The hotel is not bad the location is good. It could be a bit cleaner if possible. I wish there is not so much smoke smell in the room.
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again.
Harleyqq
Family Room
Stayed in 2023년 11월
Family
4 review
2.2/5
Posted on 2023년12월30일
Strong smoke smell everywhere, shower was weak and constant nasty smell coming from air vent and air conducting fan didn't work which made it worst, TV shows wouldn't load, overall very mediocre experience and hotel I would say - they had no real solutions to the problems I stated as the hotel is just too old and don't carry the tools to fix the issues. Not worth the money even though it's inexpensive.
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again.
Bea ti
Business Double Room
Stayed in 2023년 3월
Solo travelers
8 review
2.0/5
Posted on 2023년3월14일
Old hotel, with low maintenance and super expensive for the location. The room are simple and clean. Breakfast not recommended.
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. look forward to seeing you again
Angela
Family Room
Stayed in 2023년 12월
Business travelers
56 review
3.5/5
Posted on 2023년12월17일
Hotel is near to canton fair complex, good price and location.
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again.
Guest User
Business Double Room
Stayed in 2023년 3월
Business travelers
8 review
3.0/5
Posted on 2023년4월2일
Run down, location is not close to the station metro, there is a 15min walk , the bed is extremely good,
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. look forward to seeing you again
AHCENE,CHINA
Superior Double Room (No Window)
Stayed in 2023년 1월
Other
12 review
4.0/5
Very Good
Posted on 2023년1월27일
Was just fine, no window
Response from Property: 尊敬的賓客，感謝您對酒店的點評！對於您在酒店入住期間的經歷，我們深表遺憾。您的寶貴意見對我們非常重要，我們會將意見告知相關部門以提高服務質量。若您下次至此，希望能再次預訂本酒店，給我們一個機會致歉。期待再次光臨！
Ahsan
Family Room
Stayed in 2023년 2월
Family
2 review
4.2/5
Very Good
Posted on 2023년2월17일
comfortable location, and easy to travel any tourist place.
Response from Property: 尊敬的賓客，感謝您對酒店的點評！對於您在酒店入住期間的經歷，我們深表遺憾。您的寶貴意見對我們非常重要，我們會將意見告知相關部門以提高服務質量。若您下次至此，希望能再次預訂本酒店，給我們一個機會致歉。期待再次光臨！
Mohamad Kiswani
Elegant Double Room
Stayed in 2023년 4월
Business travelers
27 review
5.0/5
Outstanding
Posted on 2023년7월11일
It was nice stay
Response from Property: 尊敬的賓客，非常感謝您對我們酒店的好評，我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定，期待再次光臨，祝旅途愉快
Guest User
Superior Double Room (No Window)
Stayed in 2023년 3월
Business travelers
8 review
5.0/5
Outstanding
Posted on 2023년3월31일
very good
Response from Property: 尊敬的賓客，非常感謝您對我們酒店的好評，我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定，期待再次光臨，祝旅途愉快
Guest User
Deluxe Double Room
Stayed in 2024년 11월
Travel with friends
37 review
5.0/5
Outstanding
Posted on 2024년11월25일
The Wi-Fi is stable and the brush is smooth. The service is professional and the response speed is fast. The supplies are complete, and there are dental floss and disposable towels for free at the front desk, which is more humane. Recommended
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your good comments on our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. I look forward to visiting you again and wish you a pleasant journey.
Guest User
Deluxe Double Room
Stayed in 2024년 11월
Solo travelers
11 review
5.0/5
Outstanding
Posted on 2024년11월25일
The room was satisfactory, with care kits, soaps, and shower caps. The front desk can also store luggage for free, which is a good service. The location is good and it is convenient to take a taxi.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your good comments on our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. I look forward to visiting you again and wish you a pleasant journey.
Yimiaojiyiyi
Deluxe Double Room
Stayed in 2024년 11월
Solo travelers
9 review
5.0/5
Outstanding
Posted on 2024년11월25일
The overall tone of the room is warm. The neighborhood is outside the window and it is very quiet at night. The location is also good and you can walk to the subway station. The service is serious and they try their best to solve my problems.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your good comments on our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. I look forward to visiting you again and wish you a pleasant journey.
maxmxc35654255
Deluxe Double Room
Stayed in 2024년 11월
Business travelers
12 review
5.0/5
Outstanding
Posted on 2024년11월11일
There are computers and printers at the elevator entrance on the third floor, which is very friendly to people like me who travel frequently. It is also convenient to travel and close to the subway station. There are pharmacies and convenience stores around. It is also convenient to buy things. A good choice.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your good comments on our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. I look forward to visiting you again and wish you a pleasant journey.
AutumQ
Deluxe Double Room
Stayed in 2024년 11월
Business travelers
15 review
5.0/5
Outstanding
Posted on 2024년11월12일
The room is nice and well-planned. There is a floor-to-ceiling mirror at the entrance. It is close to the community and very quiet at night. The front desk service is also very meticulous and the check-in efficiency is fast. I am very satisfied with everything.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your good comments on our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. I look forward to visiting you again and wish you a pleasant journey.