Anonymous User
January 21, 2025
I called before I arrived and said that the room type I booked was not cleaned well. Then I was told on the phone to add 30 yuan to upgrade my stay. However, when I arrived at the venue, I was forced to pay 60 yuan. I made it clear that I had been told to pay 30 yuan in advance on the phone. Why was it 60 yuan? The front desk didn't listen and said they wanted to upgrade to two levels in a row. Do I need it?
It was very noisy outside early in the morning, but no one cared about it (probably it was other guests, and the hotel couldn't control it). , the price-performance ratio is average.
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