To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.6
Service4.5
Cleanliness4.7
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All reviews(631)
Positive reviews(619)
Reviews with photos/video(67)
Friendly front desk staff(97)
Classy environment(43)
Convenient parking(32)
Large rooms(29)
Perfect for business trips(7)
Stayed multiple times(5)
Poor air conditioning(5)
Close to airport(5)
Negative reviews(12)
Lucifer Darkness
Superior Double Room (No Window)
Stayed in Apr 2024
Business travelers
51 review
3.2/5
Posted on Apr 18, 2024
in case it is not possible to spend the night at the railway station 😁😁😁
Response from Property: Thank you very much for choosing Tongyu International Hotel. Perhaps it was fate that allowed you to have a beautiful encounter with Tongyu International Hotel. We will definitely actively improve our software services and hardware equipment. Be fully prepared for our next encounter.
Guest User
Superior Double Room (No Window)
Stayed in Apr 2024
Business travelers
68 review
5.0/5
Outstanding
Posted on Apr 19, 2024
Nice hotel and nice room and good price
Response from Property: Dear VIP, hello! I am very happy to receive your full score review! Thank you for your praise and affirmation. The spring breeze is not as full of happiness as you have given us. We eagerly look forward to your next visit! Welcome back to experience again, wish you a happy life!
azizullo
Superior Double Room (No Window)
Stayed in May 2023
Solo travelers
9 review
5.0/5
Outstanding
Posted on Jun 1, 2023
clean rooms stuff also very warmly
Response from Property: Dear guest, hello! Thank you very much for your support and recognition of the hotel. The needs of our guests are the direction we sincerely strive for. We look forward to your visit again and welcome you to come back to experience. We wish you a happy life!
Eugene Walter
Deluxe King Room
Stayed in May 2022
Couples
3 review
5.0/5
Outstanding
Posted on Jun 13, 2022
Great hotel, relaxing stay. I’m
Definitely going to come back again.
Response from Property: Dear guest: Thank you very much for your support and recognition of our hotel.The needs of guests are the direction we sincerely forwarding.We look forward to your coming again, welcome you come back and erperience it again, hope you have a happy life!
Anonymous User
Superior 2-bed Room
Stayed in Oct 2024
Business travelers
14 review
3.0/5
Posted on Oct 19, 2024
There was an iron mark on the table in the room when we checked in. Later they said we did it. Then they tried to prove it was not us. The hotel's internal management is not in place. In the end, the guests have to prove their innocence. The room faces the road and is very noisy. I couldn't sleep well at all. I wanted to change rooms but there were no rooms. The experience was really bad.
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Jingshenjiayuandexingzhe
Executive Twin Room
Stayed in Sep 2024
Solo travelers
9 review
5.0/5
Outstanding
Posted on Sep 20, 2024
The location is very good, about 1 km from the subway station, 1 bus stop away, the room is spacious, and there are many places to eat around. The hotel's buffet breakfast is quite rich.
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Guest User
Superior Double Room (No Window)
Stayed in Aug 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on Aug 27, 2024
The lobby is bright, parking is convenient, the waiters are warm and polite, I will definitely come back if I have the chance.
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Guest User
Superior Double Room (No Window)
Stayed in Aug 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Aug 23, 2024
The hotel is conveniently located, with a large parking lot, high cost performance, spacious and clean rooms, and an air purifier in the room. I am very satisfied.
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Zhaicoffee
Superior Double Room (No Window)
Stayed in Aug 2024
Business travelers
6 review
2.2/5
Posted on Aug 21, 2024
The quality of the waiters in the restaurant on the first floor is too poor, and people with mental problems are also recruited. The service attitude of the hotel front desk is getting worse and worse, and the check-in is super slow. Compared with the Holiday Inn next door, the quality of star-rated hotels is really different.
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Response from Property: Dear customer: Hello, it is Xiaoyu's honor that you choose to stay at Xiaoyu. Due to the tight housing situation on the day you checked in, you were not able to arrange a clean room in time, which brought you unhappiness. I would like to express my sincere gratitude to you. Be humble. Xiaoyu is a real quasi-five-star hotel. Nanhu Holiday Hotel cannot be compared with Xiaoyu. Xiaoyu has always strived to do its best and hopes to give us a chance to improve. All our members are also very much looking forward to your stay again. Finally, please allow me to explain: the Chinese restaurant on the first floor is not under the hotel management.
Guest User
Superior Double Room (No Window)
Stayed in Jul 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Aug 4, 2024
The location is very convenient, the price/performance ratio is very high, the environment is good, and parking is convenient. I would like to praise the room attendant Li Ping. The room was very clean and tidy, and the warm greetings were also warm. The front desk lady Xiaolin was very polite and enthusiastic, and answered questions very seriously and clearly. It was very nice.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for choosing Tongyu International Hotel. We are very honored to serve you. . Over the years, we have been adhering to the spirit of "customer satisfaction as the center" and creating a "home away from home" for each customer. Thank you for your recognition of the service of Tongyu staff, and we look forward to you and your family staying here again!
Anonymous User
Deluxe Room (2 Beds)
Stayed in Jul 2024
Other
1 review
5.0/5
Outstanding
Posted on Jul 31, 2024
Xiao Liu at the front desk always has a smile on her face, is enthusiastic and sincere, and can respond and resolve issues quickly and patiently.
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Response from Property: Dear distinguished guest, hello! I am very happy to receive your perfect review! Thank you for your praise and affirmation of us. No spring breeze can match the happiness you give us. We look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life!
Guest User
Superior Double Room (No Window)
Stayed in Jun 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jun 26, 2024
The room was very clean, quite pleasantly surprised, free afternoon tea was provided upon check-in, with many varieties, and a good experience
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Guest User
Queen Room
Stayed in Jun 2024
Business travelers
9 review
5.0/5
Outstanding
Posted on Jun 27, 2024
The hotel is in a great location, convenient to everywhere, and it only takes about half an hour to get to the airport. The room is well decorated and very quiet. There are many places to eat nearby, and there is a restaurant in the hotel
Original TextTranslated by Google
Response from Property: Dear guest, hello, thank you for choosing Guangzhou Tongyu International Hotel and for your favorable comments. The hotel is located at the exit of Tonghe Station on the South China Expressway, close to Tonghe Subway Station, and close to Baiyun Mountain, Nanhu Amusement Park and other attractions. The transportation is very convenient. We look forward to your stay again!
Guest User
Superior Double Room (No Window)
Stayed in Jun 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Jun 20, 2024
The service attitude of Miss Gao at the front desk is good, and the hotel is cost-effective
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Anonymous User
Superior Double Room (No Window)
Stayed in Oct 2024
Solo travelers
23 review
2.2/5
Posted on Oct 31, 2024
Very poor service:
1. Check in at the front desk, and ask for quiet sleep, and you need to pay more;
2. Check in alone, the front desk said loudly 3 times, multiple people need to register, what are the security and surveillance for, is there something wrong or is it a requirement of Guangzhou?
3. The room was quiet as promised; the next morning at 7-8 o'clock, the hotel room and staff talked loudly, and moved like a moving noise. After more than an hour of tossing, I still didn't sleep well!
4. For quietness, the king room was changed to a twin room. There was no plug at the head of the bed, only a bedside table in the middle! The 200 simple hotel also has plugs
Strongly do not recommend staying here😤