The Alpina Gstaad

Service: The hotel is repeatedly praised for its exceptional service, particularly from the concierge and spa staff, who are noted for their attentiveness and professionalism.(based on 1 review)

We were so happy to see our friend Luis Roza waiting to drive us to The Alpina Hotel. He is an amazing friendly person with greatly customer oriented. Upon check in we were told that room was ready as we advised hotel in advance on our arrival time. Also Fd mentioned that they were able to upgrade us but I had to emphasize that we actually paid for the upgrade and she quickly fixed herself 😊 We were escorted to the room but to our surprise when we entered the room there was no greeting card nor welcome amenities that we are used to. Anyway we got them later in the night after the turndown service. Freshly squeezed orange juice that is mostly appropriate for check in and not for sleeping. They changed the welcome cake this time to a lemon something not eatable. Room as always impeccable clean and comfortable. One of the best housekeeping service in the world. Mostly we enjoyed dinners in bar thanks to great service and drinks. Food on the other hand is plane, a lot to wish for. They should definitely bring an italian chef that understands and respects the Italian food. Just a recommendation to improve the food and bring some life to it and make The Alpina perfect. Breakfast area always amazing with AnaMaria,Salvatore,Gaia and Giovanni! The new Spa Manager Claire went above and beyond to make us feel amazing and she gave us a surprising 20 minutes sound healing treatment for family that was something super special and memorable. We ll even book it for our next stay. All spa team as always the best ever Raffaela, Laura, Svetlana, Kasya,Lucas and Amelie! All simply the best! See you for winter season!

It’s not every day that one stumbles into luxury. Sometimes, it takes a bit of cosmic alignment — a conference on nature and the future of humanity, a few well-pulled strings, and a large dose of serendipity — to find oneself checking in at The Alpina Gstaad, Switzerland’s answer to the question: “What if heaven had central heating and room service?” Now, let’s address the Swiss elephant in the room: is it expensive? Undoubtedly, yes. But so is a Stradivarius, and no one ever asked it to play for free. From the moment you arrive, the experience unfolds with a kind of understated grandeur that money can’t quite buy — though your wallet will certainly try. The welcome at reception is not so much a check-in as it is a gentle ushering into another realm, where the only thing more elevated than the altitude is the service. The rooms? Thoughtfully decorated with just the right mix of Alpine charm and international elegance — wood meets velvet, tradition flirts with technology — and the views… well, if you must stare wistfully into the void of existence, it might as well be a snow-kissed mountain valley. The breakfast spread deserves its own standing ovation. Served with the kind of grace usually reserved for royal banquets, it ranged from the virtuously healthy to the gloriously sinful, all of it delivered with a smile that made you wonder if the staff had just been told you’d won a small lottery. A complimentary shuttle? Yes. A spa? More accurately, a temple of indulgence. Saunas, steam rooms, chill pools (the kind where even your regrets feel refreshed), and not one but two swimming pools — one indoor, one outdoor — both with jacuzzis whispering, “You deserve this.” The restaurants were equally divine — you don’t dine at Alpina, you commune. Even my vegetarian soul found solace and sophistication on every plate. They say The Alpina is the most sought-after resort during ski season — and I believe them. But even off-season, it’s nothing short of a revelation. I had a fabulous stay, the kind that spoils you forever and teaches you how good life can be if you’re lucky, persistent, or well-networked. Here’s hoping the universe conspires once more and I find myself returning. If not, I shall simply say I once flirted with the divine — and it wore bathrobes from The Alpina Gstaad.