Vancouver Coal Harbour Hotels

We stayed three nights at the Paradox Hotel. The hotel's location is very central. It is within walking distance of the Harbourfront and many other nearby attractions and restaurants. It's a short Uber ride from Gastown and Stanley Park, and there's a farmers market within walking distance on Saturdays. We loved the hotel because the staff was friendly and it was easy to get around. Valet is CAD 50 per night and well worth it. There is also free bike and scooter rental at the hotel. The best part is that there is both an indoor pool and an outdoor hot tub. The indoor pool area serves as a nightclub at night and a swimming pool in the morning. The room is spacious, clean, and meticulously maintained.

The hotel boasts an excellent location. We took public transport from the airport, and it was just a 6-minute walk from the stop to the hotel. Our room was spacious, offering a pleasant street view from the window. What really impressed us was that the front desk staff spoke Chinese. They were incredibly welcoming and provided detailed recommendations for sightseeing and essential tips for exploring Vancouver independently. Absolutely fantastic!

We have booked triple sharing. It comes with two doubles. We need to asked for them to set up an extra bed but were told our room configuration doesn’t allow a 3rd rollaway bed. Why do we need to ask and isn’t triple sharing (3 adults) clear enough. We arrived 10-12 July and we had two adults squeezing in one double bed. We had booked and checked in again on the 19-21 July and was again given two doubles with no rollaways bed for the 3rd adults. Pretty disappointing for the amount we had paid for triple sharing.

The hotel is conveniently located and the front desk is helpful. It was however no good to have a stranger knocking on my door asking to check the smoke alarm in my room without prior notice from the hotel. I had let the unaccompanied stranger in at my own risk (single woman) which was bad. Feedback to the uniform staff in the hotel and was told nothing can be done which is disappointing.

The staff was very friendly and the inside was very clean! All of the decorations inside the hotel were lovely and the space was very relaxing. The location is also great! The only drawback is that the free water doesn't taste good. Other than that, it's a great hotel and I'd definitely stay here again!

Exquisite business hotel, the room is relatively small, but clean and comfortable. The front desk is very efficient. Although my English communication is not good enough, they understand the guests' needs at once, which saves worry and effort. Overall, I am quite satisfied.

The hotel is located in a very nice location, we got a great view from our room. We were not very happy with the service though, as we arrived at the hotel, we weren’t greeted even though there were 3 people working at the valet nobody directed us where to park. I made eye contact with them but they just continued on chatting. Parking is also quite expensive ($45/ night for self-parking).

Hotel’s location is the best. Short walking distance to any landmark in downtown and near the Burrad station. Breakfast is super basic just selection of breads, juices, tea, coffee, and yogurt. No hot dish or any meats. There is only a DIY waffle maker. Room is clean and same as in the photo and has coffee maker and refrigerator.

Beautiful and comfortable room. Staff were all very nice and helpful. They made us feel so welcome! Location is great with many nice cafes nearby. It’s close to city center and the harbour, just a few minutes walk. While so many hotels in Vancouver are getting old, outdated and in need of a facelift, the ExChange is really nice and I would surely come back in my next visit.

Friends who choose this five-star hotel should lock your credit card for cardless transactions, otherwise the hotel will randomly deduct money from time to time. Haha, I paid a deposit of 300 when I checked in, and on the night of check-in, they deducted more than 480 Canadian dollars without informing the customer at 4 am. When I checked out, the hotel manager told me that there was no fee to pay on the bill. As a result, when I arrived at the airport and received the bank information, the hotel deducted 13 Canadian dollars without authorization. I didn't lock the door for a few minutes, and they deducted money from me. It's really unbelievable.