Homewood Suites by Hilton Hotels in Grapevine

The environment is very good, like

Had an amazing visit…the king suite with balcony was perfect! So very spacious with the full bathroom off the bedroom and half bath in the living area. Quick check-in process with the friendly staff and the evening reception was really good as well. Breakfast was delicious…the made-to-order eggs (omelets) were the best! Definitely looking forward to visiting again when we’re in the Dallas area!

With a stay at Great Wolf Lodge Grapevine in Grapevine, you'll be within a 5-minute drive of Gaylord Texan Convention Center and Grapevine Mills Mall. This family-friendly resort is 10 mi (16 km) from Irving Convention Center and 4.5 mi (7.2 km) from Southlake Town Square.Dip into one of the 4 indoor swimming pools or 2 spa tubs and enjoy other recreational amenities, which include a complimentary water park. This resort also features supervised childcare, an arcade/game room, and gift shops/newsstands.Grab a bite to eat at Grizzly Jack's Bar & Gril, one of the resort's many dining establishments, which include 5 restaurants and 2 coffee shops/cafes. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Event facilities at this resort consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.Make yourself at home in one of the 605 air-conditioned rooms featuring refrigerators and flat-screen televisions. Private bathrooms with shower/tub combinations feature jetted bathtubs and hair dryers. Conveniences include safes and complimentary newspapers, as well as phones with free local calls.

What a pleasant surprise. SpringHill Suites DFW North/Grapevine exceeded my expectations. After checking in about 8:30 on Thanksgiving night, we picked up turkey & dressing takeout from Cracker Barrel (3 minutes away). The seating area in the room provided a comfortable place to eat our dinner. After finishing the meal, my wife had brought homemade pecan pie--but we didn't have any milk and nothing close by was open. I went to the front desk, but there was none for sale at the desk. One of the ladies at the desk said, ”Just a minute” and went to the kitchen and came back with 2 cups of milk. That made me feel like a valued customer. When we first went to our room on the 4th floor, from the hallway I could hear people in the rooms on either side of us. I thought we were in for a restless night. But once we got in our room and turned on the A/C it was a quiet, RESTFUL, night. The room was clean, the bed was comfortable, A/C was quiet but provided just the right amount of ”white noise”. One convenient feature we liked is that the lavatory sink is not in the bathroom with the tub and toilet. The next morning, I went to the breakfast buffet. (I'm usually underwhelmed by hotel's complimentary breakfasts.) Again, SpringHill Suites exceeded my expectations. Egg white & kale frittatas, turkey sausage as well as the standard fare for breakfast buffets.

Some of my family and I traveled to Grapevine, Tx for the upcoming Dallas Cowboy vs NY Giants game in Oct 2020. I must say that it was, truly, a WONDER-FULL STAY at this hotel!! The professionalism, hospitality, and respect was SPOT ON! Location was AWESOME...very close to shopping and various eateries (actuallu in walking distance)! Additionally, HATS OFF to Bonnie and Clyde's restaurant located inside of the hotel. Food, drinks, and CUSTOMER SERVICE was GREAT ♥️🍸🥩🍲♥️! The only downside was not having a microwave in the room. Other than that, this hotel is A GREAT and Beauty-FULL place to stay whether it's for business or for leisure.

Great experience!! It's my first time driving solo away from my family and my stay here was excellent! Had to get a drink from the bar, Nick was the bartender and he made a great cocktail drink for me. Customer service is excellent!! Will stay here again!!

Just near the airport, very convenient, clean and tidy, cost-effective. The only downside is that breakfast is as simple as other convenient hotels, but it is too simple, even sausage, scrambled eggs.

Since the company that manages this location, Aimbridge Hospitality rotated the current GM and AGM here, the management professionalism and hotel cleanliness are appalling! Unprofessional Management Team: I was told that both the GM and the AGM were named Chris, and the way they treated my 65-year-old mother was unacceptable! My mother was disrespected by a ”sassy”, unprofessional Asian American or South American who was not wearing a nametag for identification. I took a picture of this unidentifiable and unprofessional manager during one of his interactions with my mother to capture his blatant ignorance of professionalism and decorum. Room and hotel grounds: I have attached multiple pictures that show the dirty, stained hallway carpeting riddled with multiple cockroaches and other bugs. This demonstrates the lack of compliance with Hilton's CleanStay initiative which states ”The Hilton CleanStay program delivers an industry-defining standard of cleanliness across Hilton’s family of brands globally to give our guests peace of mind from check-in to check-out.” (see pictures) Outside the exit door by the gym is a bee hive forming with active bees swarming around. (see pictures) Behind the couch in the room was a pile of some type of insect that were not living. This demonstrates the lack of compliance with Hilton's CleanStay initiative which states ”The Hilton CleanStay program delivers an industry-defining standard of cleanliness across Hilton’s family of brands globally to give our guests peace of mind from check-in to check-out.”(see pictures) I know this is a pet-friendly hotel, but the smell of pet dander is extremely strong because housekeeping doesn't use pet cleaning solutions when guests with pets check out. This demonstrates the lack of compliance with Hilton's CleanStay initiative which states ”The Hilton CleanStay program delivers an industry-defining standard of cleanliness across Hilton’s family of brands globally to give our guests peace of mind from check-in to check-out.” Again, since the new management team was switched out, the quality of service is nonexistent and the cleanliness is that of a Motel 6 quality.

The location is only a few blocks off the freeway and easy to get to. When I first entered the lobby I was greeted with a smile and a welcome. I was checked in very quickly, about 3 minutes. The desk explained the amenities the Inn provides. The free breakfast, where to fitness center and elevators were located as well as where the room was located. The room was clean and the A/C came on automatically and the room was very affordable.