Country Inn & Suites by Radisson, Grand Rapids East, MI

Location: Convenient access to major highways and proximity to downtown, with a nearby discounted restaurant/pub.(based on 1 review)

In general the hotel was really nice, clean and the staff were friendly. The reason I’m giving it a 4 stars is that when we first entered the room and saw the bathroom, i couldn’t not notice that the toilet seat was discolored from urine, if that thing is not getting off from cleaning it should’ve been replaced. That was gross. Second, there was a hair on the toilet, too. We assumed it was there accidentally, as the toilet was pretty clean. Room service should be everyday, at least the trash should be out and the used towels replaced, this should be a must not something you ask for. (P.S. there was a note that the room service will pass by every 3rd day of our stay and if something is needed we could ask at the front desk) . The breakfast was basic, and we thought that it should be more organized, we needed to search for the plates and cutleries and the area was pretty small, it’s either you touch the person next to you or wait at every station which was kind of annoying. And using plastic cutlery and paper plates is really unimpressive. This is a hotel not a camping. I know that hotels are trying to save as much as they can, but some things cannot be unseen and the small details matter in my opinion. I do recommend this hotel, and i would stay again, I just think that the hotel management should be more attentive to the details and responsible. Thank you.