Long Beach Suites

Not Quite What I Had Hoped The room was different from the pictures taken on the website. I was looking forward to a bath, only to find a small shower. The water wasn't that hot and didn't last long. The cleanliness factor wasn't quite there either. There were spots on the linens, hair in the drawers of the dressers and in the floor. The kitchen ware was dirty too, fingerprints and specks of food debris. The cookware was Teflon coated with scratches that made it unsafe to cook in. Many things were broken: the bathroom door wouldn't latch shut. The only way it would stay shut is with a towel wedged against it. The toilet paper holder kept falling off the wall, and the holder for the iron and ironing board came completely out of the wall when I went to put it away. The walls were quite thin as well so the noise from the other tenets was quite loud. One neighbor blast their music. The people upstairs walked very loud and had a screaming child into all hours of the night. But the biggest annoyance is that they didn't offer the cancellation or reservation adjustment policy. I had to adjust my schedule by a day due to a storm and my flight being canceled, and they charged me anyway. I stayed an additional day and they didn't bother to comp it because I paid a day I didn't use, nor offer me a discount. Which is unfortunate because we could have been a return customer despite all the other issues.

What a great place! Great location, very comfortable beds, plenty of space. Just a few things... ceiling fans and air conditioner didn't work (60 degrees in October) we needed air. Also when we arrived, fyi, the coffee maker still had coffee in it and there were dirty towels on the washer. This is why I only give it 4 stars. We will definitely stay here again!

no one on site. we could not get into our room because they sent us the wrong code, and stood outside for quite a while. the space is clearly brand new it is definitely no frills and decorated from big lots. rate was decent this time of year but if you're coming during high season keep your expectations in check.

Family vacation. This place was amazing. Long Beach Suites was clean and comfortable. With all the amenities full kitchen/dining,washer dryer, 2 bedrooms ( king beds) one bath ( no tub in this unit) plenty of closet space, There is no highchair in the unit we stayed in. However I'm sure if asked it could be provided.Just the right distance from everything we wanted to see and do. And big big plus it is a 3 minute walk to the beach and a 5 minute walk to Surf Side Pizza and Ice Cream. And not far from downtown Gloucester and approximately 30 mins. From Salem. So much to see and do that even in 5 days not enough time to see it all. The castle is a definite must see. I can't say enough about the whole experience.

Beach was 1/2 block away on a dead end street. Nice & quiet neighborhood

Walking distance to water. Close to shopping in Rockport. Very clean. Quiet. Comfy beds