Anonymous User
November 16, 2024
The check-in time shown by Ctrip was totally different from the actual check-in time of the hotel front desk. When I arrived, the hotel front desk had already gone off duty and the hotel door had already been closed. I knocked on the door for a long time before someone responded, and in the end, they overcharged me for the management fee because I checked in later than the actual check-in time of the hotel (but this time was still within the working hours of the hotel front desk shown by Ctrip).
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