Jen Penang Georgetown by Shangri-La - Photo Gallery

I booked the hotel for my mom. She loved the hotel. It's close to everywhere. Everything is in walking distance. Check-in was fast. The room is clean, big, and nice. We will stay here again.

The location was just strategic, where it was stationed between the famous tourist spots. Stepping left and right ahead will reach famous food street, wall artvstreet, famous local morning market for food hunter.

A hotel with good ambience and vibe, clean, comfortable and smacked right in the center of the shopping hub. Very easy and convenient to get to your place of interest.

We stayed at JEN Penang Georgetown by Shangri-La on June 28th for a short vacation, and it was a fantastic experience from start to finish. The room was clean, spacious, and comfortable for two adults and our infant. Perfect for a family stay. The staff were friendly and attentive, making us feel welcome throughout. A special highlight was when my wife surprised me with a cake arranged through the hotel, it was a thoughtful touch that made the stay even more memorable. The hotel handled it beautifully, adding a personal and warm touch to our visit. The location is excellent, especially for those who enjoy shopping. A mall is just steps away, and it's easy to get around Georgetown from the hotel. Highly recommended for anyone looking for comfort, convenience, and top-notch service with a personal touch.

Great location this hotel is very comfortable It’s very nice to check in or request a service in Shangri la app.

Hotel near 3 malls of walking distance. Family room has king bed and 1 sofa bed. Housekeeping is done daily. Has snooker table at lobby, 2rm per game. Complimentary cake for anniversary. Thank you!

The check-in process was smooth and the family room is big for a family of 4. It is near to many eateries and street food areas in Georgetown and Butterworth. Centrally located to all places of interest in Penang

Hotel is alright with good location, breakfast is good with nice spread.

Location was great, easy walking distance to a lot of places of interest. Front office and club lounge staff were friendly, informative. I love that they welcome you using whatsapp and you can text them for any assistance. Also top of the list was the 24 hour room service, as I checked in late and room service was available 👍🏻. They advocate green initiatives in the room and since I was staying by alone, i didn’t need daily housekeeping services.