Guest User
March 11, 2025
As far as we know, a new hotel usually needs to have promoted facilities completed for the guests to enjoy before launching. This one is mentioned opened in 2024 !
However, This hotel seems to have different approaches, you can stay but:
1/ no sky cafe/ sky lounge/ sky whatever and no shops , ie retails are ready as promoted. Strangely, even the hotel's staffs never informed us that they are not ready and STILL tell us which floors to go !!!
2/ no concierge around to help with luggage or welcoming us or helping with directions where to go and so on.
3/ lifts and numbering system are very confusing: we stayed at 24th floor but there is no such floor!!!! Instead we had 23A. NO STAFFS directed us. Worst, you can only access the floor with your room key which sensor is mildly "hidden" on one side ONLY of the lift's walls. In the meantime, 2 sides of the walls have floors numbers that you can press to your demise but ONLY ONE SIDE is with the sensor ???? We practically spent a good 10 min or more to figure out where and how to get to our floor before a kind guest showed us the way...
3a/ there 2 x 3 main lifts facing one another, and the floors are NOT NUMBERED the same:
> some lifts have top floors while others not
> some have our 24th floor but good luck pressing that one !!!!!
> And, we mentioned in point (3) there are 2 walls with floors buttons.. test yourself if you can spot the differences !!
4/ As mentioned in point (1), those facilities are NOT ready although some floors are accessible, others are not. Just be ready to be greeted with ghostly empty floors with funny smells.
5/ Smells.. this hotel is so new that funny smells like paints or pungents are abound...
6/ our bedroom.. it is specious... BUT OMG, the bathroom is just "small".. We are 75kg 170cm tall and if 2 of us go in, it is a fitness test on how to NOT elbow each other !!!
6a/ sewer smells is strong and terrible; the wall shower holder is about to come off and
6b/ thinking of enjoying hot shower, better clock yourself well: the hot water turns warm and cold in a few minutes. By this time, it is a game of water ON and OFF in order to get hot water...
7/... and more -ve than positives that we can think to write these here...
the point is, QC is VERY BAD and not worth a penny of our money.
never come back here again..
oh the rating is high.. the power of media influencers for sure..