Spa Hotels in Genteng

- the hotel is in the city center - near plaza surabaya - not very big hotel but modern aesthetic - the lobby is spacious, lots of sofas and tables, there is a cafe - the hallways are clean and the carpets are thick - the room is not very spacious but aesthetic - there is a big smart tv - there is a relaxing sofa - the bed is soft, lots of pillows, thick blankets - great view - the windows are big - standard tea, coffee, sugar and creamer - there is an electric kettle - there is a blend of Surabaya city and prayer times - the bathroom and toilet are a bit cramped - there is a sink and many and thick towels - complete amenities - there is a bath robe, a pair of sandals, a safety box, but no iron - the wardrobe is big and lots of drawers - the gym is a bit small - indoor pool is not very big but aesthetic - the restaurant is spacious, the food is plentiful and delicious

Everything is good including the location except the house keeping. We enjoyed our massages and dinner buffet in the hotel because it was raining in the evening. But they are nice and very affordable. I also like their breakfast buffet. The only miss is the cleanliness and the housekeeping quality. We have changed the room once because the bathtub got stains. Then in the second room, my pillowcase is dirty and the flush didn’t work. Yet I appreciate their help to fix them. The staff are extremely welcoming and friendly. I wish they can improve the housekeeping quality or else everything is perfect :)

Staying at the Ibis Surabaya hotel was quite satisfying. The location is very strategic, close to Tunjungan Plaza Surabaya, and local food can be found behind the Ibis hotel within walking distance. The facilities are adequate, although they are single units even for two occupants. Unfortunately, there is no elevator from the car park, making it quite difficult if you have a lot of luggage to carry from the car. The food served is delicious and varied, with good service, and uniquely, there is a playground for elementary school-aged children.

For cleanliness, it's pretty good, the service is also okay, not bad, overall okay, sorry there are no photos of the hotel

It's quite fun, but the lighting in the room is a bit dim and there are lots of mosquitoes

I stay here for two nights, The first night i came, the room was nice duplex room with cool aircond but the cleanliness you guys have to maintain more. In the floor, in the bed next to the stair case so many dust and hair. I just wondering how you guys clean the room!

The hotel staff cleaned our room well and gave us new towels. So many options for breakfast: porridge, chicken soto (soup), fried rice, noodle, pecel, salad, fruits, vegetables; bubur madura; fries; omelette, waffle; steamed sweet potatoes. The hotel even provides jamu (herbal drinks), juice, milk, cereal and coffee. The security helped us with our big luggages 🥰

This hotel is in central Surabaya, but the room interior really needs to be repaired. The furniture was also scratched, when we came here when it was raining, the upper ceiling had water droplets on it and it turned out it was leaking... and there were lots of small insects, and like small crosses in the bathroom... all the rooms were like that, visitors wouldn't come back again... Even though the employees are very friendly, the security, Miss Angkringan, and the technicians... are really good...👍 Complete facilities, get 2 sandals, a comb, and the room is quite spacious. BTW, thank you trip.com for providing cheap prices

Everything went well. The hotel staff is friendly, even though the hotel is old but still well maintained, the location is very strategic. Breakfast is quite varied and tastes good. Very value for money.

I had a wonderful experience here. The hotel is conveniently located just a three-minute walk from a large shopping mall, making it very easy to access shops and restaurants. The living environment was excellent, and the front desk staff kindly upgraded my room, which made my stay even more comfortable. After wandering around for weeks, being able to relax and watch Netflix was simply fantastic. Highly recommend this hotel for anyone looking for a comfortable and convenient stay in Surabaya!