Platinum Hotel Tunjungan Surabaya
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1 room, 2 adults, 0 children
All properties in Genteng
Platinum Hotel Tunjungan Surabaya
No.4 of 4-Star Select Hotels in Surabaya
11 Jalan Tunjungan, Genteng Subdistrict, 60275 Genteng, Surabaya, East Java, Indonesia
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Last booked 12 hrs ago
Highlights
Ideal location
Varied breakfast
Cozy rooms
Sparkling clean
Lots to doShow more
Amenities
Sunbathing area
Outdoor swimming pool
Sauna
Spa
Massage room
Gym
ParkingFree
Priority airport pick-up
All amenities
Property Description
With a stay at Platinum Hotel Tunjungan Surabaya, you'll be centrally located in Surabaya, a 1-minute drive from Tunjungan Plaza and 12 minutes from Pakuwon Mall. This spa hotel is 0.6 mi (0.9 km) from Grahadi and 0.6 mi (1 km) from Joko Dolog Statue.
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9.3/10
Great location and superb breakfast with restaurant on a high floor overlooking the city
All 154 reviews
Surroundings
Airport: Juanda International Airport
(19.1 km)
Train: Surabaya Pasar Turi Train Station
(1.6 km)
Train: Surabaya Gubeng Train Station
(3.0 km)
Landmarks: Gedung Cak Durasim
(180m)
Landmarks: UPT. TAMAN BUDAYA JAWA TIMUR
(210m)
Landmarks: Tunjungan Romansa
(420m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
2
Junior Suite
1 King bed
36m² | Floor: 5
Skylight
Free Wi-Fi
Private bathroom
Bathtub
Refrigerator
Daily housekeeping
Check Availability
4
Business King Room
1 King bed
26m² | Floor: 5
May not have a window
Free Wi-Fi
Private bathroom
Refrigerator
Daily housekeeping
Video streaming services
Check Availability
6
Deluxe King Room
1 King bed
30m² | Floor: 7
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Daily housekeeping
Video streaming services
Check Availability
6
Family Suite
Bedroom 1:1 Single bed and 1 King bed
70m² | Floor: 5
Has window
Free Wi-Fi
Private bathroom
Bathtub
Refrigerator
Daily housekeeping
Check Availability
4
Deluxe Twin Room
2 Single bed
30m² | Floor: 7
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Daily housekeeping
Video streaming services
Check Availability
7
Executive Suite
1 King bed
40m² | Floor: 5
Skylight
Free Wi-Fi
Private bathroom
Bathtub
Refrigerator
Daily housekeeping
Check Availability
4
Business Twin Room
2 Single bed
26m² | Floor: 5
Free Wi-Fi
Private bathroom
Refrigerator
Daily housekeeping
Video streaming services
Check Availability
1
Deluxe Premier
1 King bed
32m² | Floor: 19
Skylight
Free Wi-Fi
Non-smoking
Private bathroom
Daily housekeeping
Video streaming services
Bath towels
Check Availability
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Guest Reviews
9.3/10
Great
154 reviews
This property hasn't received any negative reviews.
- Cleanliness9.4
- Amenities8.9
- Location9.5
- Service9.5
Average for similar properties in Genteng
Review summary
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Cleanliness and Hygiene: Rooms are well-maintained, clean, and equipped with essential amenities. Many guests appreciated the spacious layouts, large beds, and comfortable interiors.(based on 46 reviews)
Henirosana
July 30, 2025
Beberapa kali menginap disini, tempat strategies dekat dangan plaza dan di depan hotel penuh dengan kuliner. Kamar bersih, petugas ramah dan menu sarapan sangat bervariatif banyak pilihan.
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decping
July 30, 2025
飯店位置很好，服務人員態度好。房間舒適好眠。但是沒有任何紙本或電視螢幕有各樓層介紹。爲了確認早餐樓層和使用時間，遍尋不著。早餐確實豐富美味。但令我訝異的是房間竟然有蟑螂出沒！
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Guest User
July 29, 2025
Easy access to Surabaya biggest tourist spot, the Jalan Tunjungan.Very nice location, no noise. But I felt that the hotel was a bit dark. It was just my preference. I like bright alleys and rooms.
CHIH NAN
July 25, 2025
CP值很高
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AiniAmin
July 24, 2025
Great location and superb breakfast with restaurant on a high floor overlooking the city
Guest User
July 18, 2025
廁所不太方便 蓮蓬頭也不乾淨 其他挺好的
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Guest User
July 12, 2025
The main road downstairs is busy and there are many shops where internet celebrities take photos. The hotel lobby and corridor are dark, but the room is bright and clean. Breakfast on the 17th floor is OK.
Original TextTranslation provided by Google
AyikAniAra
June 26, 2025
Layanan dan fasilitas sangat baik. Untuk Bf menunya variatif dan enak sekali 😁 mungkin minus dikit diparkiran ya yg terbatas 😁
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Services & Amenities
Most Popular Amenities
Sunbathing area
Outdoor swimming pool
Sauna
Spa
Additional charge
Massage room
Gym
Parking
Free
Priority airport pick-up
Additional charge
24-hour front desk
Luggage storage
Bar
Restaurant
Priority airport drop-off
Additional charge
Taxi booking service
Bicycle rental
Free
Station pick-up service
Additional charge
Conference room
Additional charge
Multi-function room
Children's pool
Childcare service
Wake-up call
Wi-Fi in public areas
Free
Laundry room
Outdoor swimming pool
Spa
Gym
Bar
Restaurant
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Parking
Parking is available On-site parking.
Parking
Free
Transportation
Taxi booking service
Station drop-off service
Additional charge
Station pick-up service
Additional charge
Bicycle rental
Free
Priority airport pick-up
Additional charge
Priority airport drop-off
Additional charge
Front Desk Services
24-hour front desk
Concierge service
Express check-in and check-out
Safe at front desk
Bellhop
Luggage storage
Wake-up call
Languages Spoken
Indonesian
Food & Drink
Snack bar
Bar
Room service
Health & Wellness
Gym
Massage room
Sauna
Sunbathing area
Spa
Additional charge
Public Areas
Elevator
No smoking in public areas
Smoking area
Gift shop
PA and sound system
Non-smoking floor
Cleaning Services
Clothes dryer
Clothes steamer
Laundry room
Dry cleaning
Additional charge
Ironing service
Additional charge
Laundry service (on-site)
Additional charge
Facilities for Children
Children's meals available
Childcare service
Children's pool
Business Services
Conference room
Additional charge
Fax/copying service
Additional charge
Wedding service
Multi-function room
Multimedia display system
Accessibility
Wheelchairs available
Accessible rooms available
Safety & Security
First aid room
First aid kit
Fire alarm
Keycard entry system
Fire extinguisher
Security personnel
Intruder alarm
Smoke detector
CCTV in public areas
Carbon monoxide alarm
Property Policies
Check-in and Check-out Times
Check-in: 14:00–24:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Children 17 years old and under | IDR 125,000 (approx. PHP 441.39) per person |
Adult | Buffet:IDR 250,000 (approx. PHP 882.77) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service Animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 2022
- Number of Rooms: 292
With a stay at Platinum Hotel Tunjungan Surabaya, you'll be centrally located in Surabaya, a 1-minute drive from Tunjungan Plaza and 12 minutes from Pakuwon Mall. This spa hotel is 0.6 mi (0.9 km) from Grahadi and 0.6 mi (1 km) from Joko Dolog Statue.
Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, 4 hot tubs, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and free babysitting.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Surabaya? This hotel has 6954 square feet (646 square meters) of space consisting of conference space and 18 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Make yourself at home in one of the 292 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have hair dryers and slippers. Conveniences include safes and desks, and housekeeping is provided daily.
Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, 4 hot tubs, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and free babysitting.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Surabaya? This hotel has 6954 square feet (646 square meters) of space consisting of conference space and 18 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Make yourself at home in one of the 292 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have hair dryers and slippers. Conveniences include safes and desks, and housekeeping is provided daily.
Frequently Asked Questions
What is the cancellation policy for Platinum Hotel Tunjungan Surabaya?
The cancellation policy for Platinum Hotel Tunjungan Surabaya varies depending on the type of room and booking conditions.What is the cancellation policy for Platinum Hotel Tunjungan Surabaya?
What are the check-in and check-out times at Platinum Hotel Tunjungan Surabaya?
Standard check-in time at Platinum Hotel Tunjungan Surabaya is 14:00-24:00 and check-out time is 12:00.What are the check-in and check-out times at Platinum Hotel Tunjungan Surabaya?
Can I bring my pet inside the Platinum Hotel Tunjungan Surabaya?
As much as we love pets, unfortunately, we are unable to accommodate them in Platinum Hotel Tunjungan Surabaya.Can I bring my pet inside the Platinum Hotel Tunjungan Surabaya?
How far is the Platinum Hotel Tunjungan Surabaya from the closest airport?
The closest airport is Juanda International Airport, and it is about 37 mins from hotel by car (19.1 km).How far is the Platinum Hotel Tunjungan Surabaya from the closest airport?
Is airport shuttle service offered by Platinum Hotel Tunjungan Surabaya ?
Yes, at Platinum Hotel Tunjungan Surabaya, an airport shuttle is available. We suggest you call ahead to confirm details.Is airport shuttle service offered by Platinum Hotel Tunjungan Surabaya ?
About This Property
| Nearest Airport | Surabaya Airport |
|---|---|
| Distance to Airport | 24.8KM |
| Nearest Train Station | Surabaya Pasar Turi Train Station |
| Distance to Train Station | 1.58KM |
| Average Price From | PHP5698 |
| Hotel Star Rating | 4 |