Jl. Jenderal Basuki Rachmat No.11, Embong Kaliasin, Kec. Genteng, Embong Kaliasin, 60271 Genteng, Surabaya, East Java, Indonesia
Show on Map
Located at Jl. Jenderal Basuki Rachmat No.11, Surabaya, Cleo Hotel Tunjungan offers an exceptional stay experience with top-quality service and modern facilities at an affordable price. Situated in a strategic location in the city center, this hotel is the ideal choice for both tourists and business travelers looking for easy access to Surabaya's main destinations.
Just steps away from Tunjungan Plaza Mall, one of the largest shopping centers in Surabaya, guests can easily enjoy entertainment, culinary delights, and shopping options. Nearby, Monumen Bambu Runcing and Taman Apsari offer historical and relaxing spots for exploration. Additionally, Dyandra Convention Center, a hub for business events and exhibitions, is within convenient reach.
For culinary enthusiasts, don’t miss the legendary taste of Rawon Setan, a famous Surabaya dish located near the hotel.
Enjoy a comfortable stay with friendly service, complete facilities, and a prime location that makes your trip effortless. Experience it all at Cleo Hotel Tunjungan.
Show More
We Price Match
Highlights
Sparkling clean
Excellent service
Free parking
Ideal location
Lots to do
Amenities
Private parkingFree
24-hour front desk
Luggage storage
Wake-up call
Wi-Fi in public areasFree
Spa
Bar
Restaurant
All Amenities
Property Description
Located at Jl. Jenderal Basuki Rachmat No.11, Surabaya, Cleo Hotel Tunjungan offers an exceptional stay experience with top-quality service and modern facilities at an affordable price. Situated in a strategic location in the city center, this hotel is the ideal choice for both tourists and business travelers looking for easy access to Surabaya's main destinations.
Just steps away from Tunjungan Plaza Mall, one of the largest shopping centers in Surabaya, guests can easily enjoy entertainment, culinary delights, and shopping options. Nearby, Monumen Bambu Runcing and Taman Apsari offer historical and relaxing spots for exploration. Additionally, Dyandra Convention Center, a hub for business events and exhibitions, is within convenient reach.
For culinary enthusiasts, don’t miss the legendary taste of Rawon Setan, a famous Surabaya dish located near the hotel.
Enjoy a comfortable stay with friendly service, complete facilities, and a prime location that makes your trip effortless. Experience it all at Cleo Hotel Tunjungan.
Show More
4.3/5
Very Good
The hotel staff are nice to me, lov this and thisbis really great
All 54 Reviews
Surroundings
Airport: Juanda International Airport
(18.5 km)
Train: Surabaya Gubeng Train Station
(1.5 km)
Train: Surabaya Pasar Turi Train Station
(2.7 km)
Landmarks: Masjid Attawwabun
(130m)
Landmarks: Tunjungan Plaza Convention Hall
(240m)
View on Map
Rooms
Guest Reviews
Services & Amenities
Policies
4
Bizz Hollywood Room
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Private toilet
Wardrobe
Room Details
Check Availability
4
Hollywood Rooms
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
TV
Desk
Wired Internet in room
Toothpaste
Room Details
Check Availability
4
Double Rooms -
1 Double bed
Free Wi-Fi
Wired Internet in room
Toothpaste
Wi-Fi in room
Room Details
Check Availability
8
Cleo Room
2 Single bed or 1 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
City view
Private toilet
Snacks
Room Details
Check Availability
5
Bizz Room
2 Single bed or 1 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private toilet
Desk
Wired Internet in room
Room Details
Check Availability
4
Standard Twin Room
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Wired Internet in room
Toothpaste
Telephone
Wi-Fi in room
Room Details
Check Availability
Hide Room Types
Guest Reviews
4.3/5
Very Good
54 reviews
Verified Reviews
Cleanliness4.1
Amenities4.1
Location4.7
Service4.2
Average for similar properties in Genteng
Most Mentioned
AI Summary
The Cleo Hotel provides central location for dining and shopping, friendly staff ensuring security, and a spacious waiting room with ample seating.
Guest User
March 25, 2025
Recommended dg budget yg minimal
SelviLang
March 20, 2025
The hotel staff are nice to me, lov this and thisbis really great
Anonymous User
December 18, 2024
Good location, friendly staff, clean and comfortable, nice to stay
Dian
November 5, 2024
Bagus
Zobaer
November 3, 2024
Only advantage it’s near to mall but
Shower is poor with toiletries and no furniture
For clothes
No option for tea or coffee
Lulla
August 30, 2024
The staff is friendly, I wanted to change rooms because the AC wasn't cold, then I was moved... the staff responded quickly.
Original TextTranslation provided by Google
Anonymous User
February 5, 2024
Fits the budget
Original TextTranslation provided by Google
OsricJr
December 25, 2023
Nice place.
Services & Amenities
Most Popular Amenities
Private parking
Free
24-hour front desk
Luggage storage
Wake-up call
Wi-Fi in public areas
Free
Spa
Additional charge
Bar
Restaurant
Cafe
Taxi booking service
Smoking area
Conference room
Business center
Fax/copying service
Additional charge
Bar
Restaurant
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Valet parking
Free
Transportation
Taxi booking service
Front Desk Services
Safe at front desk
Luggage storage
Wake-up call
24-hour front desk
Languages Spoken
English
Indonesian
Food & Drink
Cafe
Bar
Room service
Snack bar
Health & Wellness
Spa
Additional charge
Public Areas
Elevator
No smoking in public areas
Smoking area
Cleaning Services
Laundry service (on-site)
Additional charge
Business Services
Conference room
Business center
Fax/copying service
Additional charge
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Children between 0 and 5 years old can stay for free if no extra bed is needed.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBoxed/packaged food
Age
Fee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of IDR 300,000 (approx. PHP 1,022.04) is charged.
Deposit Payment MethodsThis property accepts cash
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.
Pets
Pets are not allowed
Service Animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
Cash
Property Description
Opened: 2014
Renovated: 2019
Number of Rooms: 58
Located at Jl. Jenderal Basuki Rachmat No.11, Surabaya, Cleo Hotel Tunjungan offers an exceptional stay experience with top-quality service and modern facilities at an affordable price. Situated in a strategic location in the city center, this hotel is the ideal choice for both tourists and business travelers looking for easy access to Surabaya's main destinations.
Just steps away from Tunjungan Plaza Mall, one of the largest shopping centers in Surabaya, guests can easily enjoy entertainment, culinary delights, and shopping options. Nearby, Monumen Bambu Runcing and Taman Apsari offer historical and relaxing spots for exploration. Additionally, Dyandra Convention Center, a hub for business events and exhibitions, is within convenient reach.
For culinary enthusiasts, don’t miss the legendary taste of Rawon Setan, a famous Surabaya dish located near the hotel.
Enjoy a comfortable stay with friendly service, complete facilities, and a prime location that makes your trip effortless. Experience it all at Cleo Hotel Tunjungan.
Frequently Asked Questions
What is the cancellation policy for Cleo Hotel Tunjungan?
The cancellation policy for Cleo Hotel Tunjungan varies depending on the type of room and booking conditions.
What are the check-in and check-out times at Cleo Hotel Tunjungan?
Standard check-in time at Cleo Hotel Tunjungan is 14:00 and check-out time is 12:00.
Can I bring my pet inside the Cleo Hotel Tunjungan?
As much as we love pets, unfortunately, we are unable to accommodate them in Cleo Hotel Tunjungan.
How far is the Cleo Hotel Tunjungan from the closest airport?
The closest airport is Juanda International Airport, and it is about 36 mins from hotel by car (18.5 km).
Is airport shuttle service offered by Cleo Hotel Tunjungan ?
No, the Cleo Hotel Tunjungan doesn't offer airport transfer services.