DoubleTree by Hilton Surabaya

Select date

1 night

1 room, 2 adults, 0 children

All properties in Genteng

DoubleTree by Hilton Surabaya

Name: DoubleTree by Hilton Surabaya
Address: Jl. Tunjungan 12, Genteng Subdistrict, 60275 Genteng, Surabaya, East Java, Indonesia, Jl. Tunjungan 12, Genteng, 60275, Indonesia
Price range: From PHP 4,416
Rating: 4.6

No.1 of Family Hotels in Surabaya

Jl. Tunjungan 12, Genteng Subdistrict, 60275 Genteng, Surabaya, East Java, Indonesia

Show on map

We Price Match

Last booked 2 hrs ago

Highlights

Varied breakfast

Free parking

Cozy rooms

Lots to do

Amenities

Outdoor swimming poolFree

Sauna

Executive lounge

GymFree

Private parkingFree

Car rentals

Bar

Nightclub

All amenities

Property Description

Welcome to the DoubleTree by Hilton Surabaya hotel. Enjoy a location in the heart of the city on Tunjungan Road in the CBD of Surabaya, the commercial, political and cultural center of East Java. We are within walking distance of government offices, Tugu Pahlawan 'Heroes' Square and Tunjungan Plaza, the city’s largest shopping mall. We look forward to welcoming you with a warm DoubleTree chocolate chip cookie at check-in. Settle into a guest room featuring beautiful city views, WiFi, flat-screen TV, work area, and spacious bathroom with rain shower. Upgrade to an Executive room or suite for more space, spectacular views and exclusive access to the Executive lounge featuring complimentary breakfast, evening snacks and a spacious outdoor terrace. Enjoy all day dining and authentic Indonesian favorites at Makan Kitchen. Axis: Café & Bar features coffee, creative iced drinks and teas as well as cakes, pastries, sandwiches and snacks. Relax with your favorite cocktail at Bar 22 Rooftop Bar, the most popular bar in town. Take a dip in our outdoor infinity lap pool while the kids play in the children’s pool. Get an invigorating work out in the fitness center before relaxing in the sauna. We offer the ideal setting for your dream wedding, meeting or conference. Our vast event space can accommodate events for up to 1,000 guests and includes the largest ballroom in central Surabaya, a large exhibition floor, 16 meeting rooms and a 360 degree rooftop meeting room.

9.2/10

Great

Clean and tidy, good location

All 401 reviews

Surroundings

Airport: Juanda International Airport

(19.2 km)

Train: Surabaya Pasar Turi Train Station

(1.6 km)

Train: Surabaya Gubeng Train Station

(3.1 km)

Landmarks: Gedung Cak Durasim

(290m)

View on map

Overview

Rooms

Guest Reviews

Services & Amenities

Policies

2 Single bed

35m² | Floor: 10

Has window

Wired Internet (additional charge)

Air conditioning

Private bathroom

Minibar

Shower

Room Details

Check Availability

Corner King Suite

1 King bed

90m² | Floor: 10

Has window

Wired Internet (additional charge)

Air conditioning

Private bathroom

Bathtub

Minibar

Room Details

Check Availability

Duplex Suite

1 King bed

102m² | Floor: 2

Has window

Wired Internet (additional charge)

Air conditioning

Private bathroom

Bathtub

Minibar

Room Details

Check Availability

9.2/10

Great

401 reviews

20 guest in a row gave their stay a positive rating.This property hasn't received any negative reviews in the past 4 months.

Cleanliness9.2
Amenities9.1
Location9.3
Service9.1

Average for similar properties in Genteng

Most Mentioned

Review summary

Room Quality and Facilities: Guests appreciated the spacious and clean rooms, comfortable bedding, and modern amenities. The large lobby and complete facilities, including a gym, were also praised.(based on 39 reviews)

m‍e‍l‍o‍n‍1‍0

August 1, 2025

ベッドは良い寝心地です。枕が高い。コンディショナーが補充されていなかった。値段以上の充実感。

Translate

G‍u‍e‍s‍t‍ ‍U‍s‍e‍r

July 28, 2025

Clean and tidy, good location

Original TextTranslation provided by Google

G‍u‍e‍s‍t‍ ‍U‍s‍e‍r

July 26, 2025

The hotel has a great location and convenient transportation. The breakfast is very good👍

Original TextTranslation provided by Google

G‍u‍e‍s‍t‍ ‍U‍s‍e‍r

July 25, 2025

Good location, comfortable

Original TextTranslation provided by Google

C‍H‍I‍ ‍K‍I‍T

July 24, 2025

The hotel is clean and spacious. Very well located in the centre of the city with Jl. Tunjungan just outside of the hotel. The soundproofing is very good that we barely hear any noise from a construction site just beside the hotel. Breakfast is excellent with plenty of food choices and tasty though. Highly recommended.

M‍i‍c‍h‍a‍e‍l‍_‍z‍j‍1

July 24, 2025

The hotel breakfast is very rich, divided into two major areas: Western and Southeast Asian. It is very comfortable to eat. Turn right and walk 8 minutes to a large shopping mall Tunjungan Plaza with the word SOGO. There are many foods and noodles in the basement. There is a large Hero supermarket on the basement floor that has everything, suitable for buying daily necessities. The facilities in the hotel room meet the standards of this hotel. Overall, it is satisfactory, and there is a small infinity pool. It costs about 40-50 yuan to take a taxi.

Original TextTranslation provided by Google

S‍t‍v‍f‍u‍g‍u‍a‍n‍g

July 22, 2025

A great accommodation experience, close to the city center! You can get close to the beautiful city of Surabaya! Especially the flight delay made it impossible to check in on the same day. The hotel and Ctrip worked together to solve the problem, making the local Indonesian rules of non-refundable warm again!

Original TextTranslation provided by Google

P‍T‍ ‍C‍H‍U‍G‍A‍I‍ ‍R‍O‍ ‍I‍N‍D‍O‍N‍E‍S‍I‍A

July 22, 2025

Untuk Business Trip sangat recomended. Pelayanan dan fasilitas sesuai dengan hotel bintang 5.

Translate

Services & Amenities

Property Policies

Check-in and Check-out Times

Check-in: After 14:00

Check-out: Before 12:00

Front desk hours: 24/7

If you will arrive outside of check-in hours, contact the property in advance

Child Policies

Children of all ages are welcome at this property.

Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds

For all room types, extra beds can be added. Crib policies vary according to room type. Please refer to the relevant room type policy.

Fees for extra beds and cribs are not included in the total and must be paid at the hotel.

Age	Fee
Children 11 years old and under	Contact property
Children 12 years old and over	IDR 450,000 (approx. PHP 1,588.98) per person per night

Breakfast

StyleBuffet

Opening hours[Mon - Sun] 06:30-10:00 Open

Age	Fee
Children 5 years old and under	Free
Children 6–11 years old	IDR 125,000 (approx. PHP 441.39) per person
Children 12–17 years old	IDR 250,000 (approx. PHP 882.77) per person
Adult	Buffet:IDR 250,000 (approx. PHP 882.77) per person

Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy

DepositDeposit required

Deposit Collection MethodsA fixed amount of IDR 500,000 (approx. PHP 1,765.53) is charged.

Pets

Pets are not allowed

Age Requirements

The main guest checking in must be at least 18 years old

Paying at the Hotel

Property Description

Opened: 2021
Number of Rooms: 310

Frequently Asked Questions

What is the cancellation policy for DoubleTree by Hilton Surabaya?

The cancellation policy for DoubleTree by Hilton Surabaya varies depending on the type of room and booking conditions.

What are the check-in and check-out times at DoubleTree by Hilton Surabaya?

Standard check-in time at DoubleTree by Hilton Surabaya is 14:00 and check-out time is 12:00.

What amenities and services are available at DoubleTree by Hilton Surabaya ?

DoubleTree by Hilton Surabaya offer top amenities and services include Shuttle service.

Can I bring my pet inside the DoubleTree by Hilton Surabaya?

As much as we love pets, unfortunately, we are unable to accommodate them in DoubleTree by Hilton Surabaya.

Is there a restaurant at DoubleTree by Hilton Surabaya?

Yes, DoubleTree by Hilton Surabaya offers on-site dining. You can enjoy a variety of Sushi, International, Indonesian, Chinese, Asian dishes, all prepared with carefully selected, high-quality ingredients.

How far is the DoubleTree by Hilton Surabaya from the closest airport?

The closest airport is Juanda International Airport, and it is about 38 mins from hotel by car (19.2 km).

About This Property

Nearest Airport	Surabaya Airport
Distance to Airport	24.88KM
Nearest Train Station	Surabaya Pasar Turi Train Station
Distance to Train Station	1.6KM
Average Price From	PHP9430
Hotel Star Rating	5