DoubleTree by Hilton Surabaya
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Genteng

DoubleTree by Hilton Surabaya

No.1 of Family Hotels in Surabaya
Jl. Tunjungan 12, Genteng Subdistrict, 60275 Genteng, Surabaya, East Java, Indonesia
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A stay at Doubletree By Hilton Surabaya places you in the heart of Surabaya, within a 10-minute walk of BG Junction and Tunjungan Plaza. This 4.5-star hotel is 6.9 mi (11.2 km) from Pakuwon Mall and 0.7 mi (1.1 km) from Grahadi.Show More
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hotel overview picture
Last booked 4 hrs ago
Highlights
Varied breakfast
Free parking
Cozy rooms
Sparkling clean
Lots to do
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Amenities
Outdoor swimming pool
Sauna
Executive lounge
Gym
Private ParkingFree
Airport pick-up
Car rentals
Bar
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Property Description
A stay at Doubletree By Hilton Surabaya places you in the heart of Surabaya, within a 10-minute walk of BG Junction and Tunjungan Plaza. This 4.5-star hotel is 6.9 mi (11.2 km) from Pakuwon Mall and 0.7 mi (1.1 km) from Grahadi.
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4.6/5
Great
Good and friendly service, complete facilities, strategic location.
All 306 Reviews
Surroundings
Airport: Juanda International Airport
(19.2 km)
Train: Surabaya Pasar Turi Train Station
(1.6 km)
Train: Surabaya Gubeng Train Station
(3.6 km)
Landmarks: Gedung Cak Durasim
(290m)
Landmarks: UPT. TAMAN BUDAYA JAWA TIMUR
(320m)
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Rooms

Guest Reviews

Services & Amenities

Policies

King Guest Room
4

King Guest Room

1 King bed
35m² | Floor: 10
Has window
Wi-Fi (additional charge)
Air conditioning
Private bathroom
Minibar
Daily housekeeping
Room Details
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Executive Twin Room
4

Executive Twin Room

2 Single bed
35m² | Floor: 3
Has window
Wi-Fi (additional charge)
Non-smoking
Air conditioning
Private bathroom
Minibar
Daily housekeeping
Room Details
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Presidential Suite
6

Presidential Suite

1 King bed
138m² | Floor: 21
Has window
Wi-Fi (additional charge)
Non-smoking
Air conditioning
Private bathroom
Minibar
Daily housekeeping
Room Details
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Twin Guest Room
4

Twin Guest Room

2 Single bed
35m² | Floor: 10
Has window
Wi-Fi (additional charge)
Air conditioning
Private bathroom
Minibar
Daily housekeeping
Room Details
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Corner King Suite
5

Corner King Suite

1 King bed
90m² | Floor: 10
Has window
Wi-Fi (additional charge)
Air conditioning
Private bathroom
Minibar
Daily housekeeping
Room Details
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Duplex Suite
4

Duplex Suite

1 King bed
102m² | Floor: 2
Has window
Wi-Fi (additional charge)
Air conditioning
Private bathroom
Minibar
Daily housekeeping
Room Details
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Deluxe King Room
4

Deluxe King Room

1 King bed
53m² | Floor: 8
Has window
Wi-Fi (additional charge)
Air conditioning
Private bathroom
Minibar
Daily housekeeping
Room Details
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Executive King Room
4

Executive King Room

1 King bed
35m² | Floor: 3
Has window
Wi-Fi (additional charge)
Non-smoking
Air conditioning
Private bathroom
Minibar
Daily housekeeping
Room Details
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Accessible King Room
4

Accessible King Room

1 King bed
35m² | Floor: 1
Has window
Wi-Fi (additional charge)
Non-smoking
Air conditioning
Private bathroom
Minibar
Daily housekeeping
Room Details
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Premium Suite
6

Premium Suite

1 King bed
65m² | Floor: 21
Has window
Wi-Fi (additional charge)
Non-smoking
Air conditioning
Private bathroom
Minibar
Daily housekeeping
Room Details
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Deluxe Suite
4

Deluxe Suite

1 King bed
59m² | Floor: 13
Has window
Wi-Fi (additional charge)
Air conditioning
Private bathroom
Minibar
Daily housekeeping
Room Details
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Guest Reviews

4.6/5
Great
306 reviews
Verified Reviews
  • Cleanliness4.7
  • Amenities4.6
  • Location4.7
  • Service4.6
Average for similar properties in Genteng
Most Mentioned
AI Summary
Centrally located in Surabaya, praised for dining, shopping proximity. Guests love the varied, delicious breakfast buffet. Spacious, well-equipped rooms, friendly staff, and complimentary fitness center stand out.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
December 21, 2024
Good and friendly service, complete facilities, strategic location.
Original TextTranslation provided by Google
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
December 20, 2024
Hotel is strategically located. Breakfast was nice, spread was good. Cookies were delicious. Clean & perfect for a short simple stay in the city.
Z‍a‍c‍ ‍A‍m‍i‍r
December 8, 2024
Had a fantastic stay at Doubletree Surabaya. Excellent service. Breakfast is huge, like really huge with so many choices. I like the selection of local cuisine. Best way to introduce to those not familiar.
S‍y‍a‍r‍i‍f‍a‍h‍ ‍M‍a‍s‍t‍u‍r‍a‍h
December 3, 2024
It was an amazing 3d2n stay for me and my family esp my daughter whom was being taken care of by the staffs during the kids activities time. I was greeted by a friendly staff MERINA at the front desk and the rest of the staff did a great job as well. Time to time they will check if everything is good. Great service, great room, great facilities and delicious spread of breakfast. Will definitely recommend and will come back here again.
J‍o‍n‍e‍d‍ ‍B‍i‍n
November 28, 2024
The staffs are very helpful, polite, friendly & diligent. Location very convenience .. walking distance to cafe & Tunjungan Plaza.
H‍e‍r‍m‍a‍n‍ ‍W‍i‍l‍l‍e‍m
November 27, 2024
Goed hotel mooie kamers mooi zwembad
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s‍m‍i‍l‍i‍n‍g‍l‍i‍l‍w‍e‍n
November 23, 2024
I booked a bigger room type and was satisfied with its cleanliness. We like the huge bathroom and the transprent bathdoor that having a remote control to turn it off. There was a very helpful English-speaking Chinese Guy at the reception who assisted us for next morning breakfast request and limousine to airport. The conceirge team was also very polite and arrive at hotel room on time sharply to catch early cab. We did not utilise the pool and facilities but thankful for the great services and hospitality (:
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
November 18, 2024
bagus mantap

Services & Amenities

Outdoor swimming pool
Gym
Bar
Restaurant
Conference room
Playground
Kids' club
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Transportation
Business Services
Front Desk Services
Food & Drink
Public Areas
Health & Wellness
Activities
Cleaning Services
Facilities for Children
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: 14:00–24:00
Check-out: Before 12:00

Front desk hours: 24/7

If you will arrive outside of check-in hours, contact the property in advance

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
For all room types, extra beds can be added, but cribs cannot be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 17 years old and under
IDR 450,000 (approx. PHP 1,611.57) per person per night

Breakfast
TypeWestern, Chinese, American, Asian, Continental, Full English/Irish, Gluten-free, Halal
StyleBuffet
Opening hours[Mon - Sun] 06:30-10:00 Open
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of IDR 500,000 (approx. PHP 1,790.63) is charged.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old.

Paying at the Hotel

Property Description

  • Opened: 2021
  • Number of Rooms: 310
A stay at Doubletree By Hilton Surabaya places you in the heart of Surabaya, within a 10-minute walk of BG Junction and Tunjungan Plaza. This 4.5-star hotel is 6.9 mi (11.2 km) from Pakuwon Mall and 0.7 mi (1.1 km) from Grahadi.

Don't miss out on the many recreational opportunities, including a 24-hour health club, an outdoor pool, and bicycles to rent. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and an arcade/game room. Guests can get around on the complimentary shuttle, which operates within 3 kilometers.

Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.

Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. This hotel has 16 meeting rooms available for events. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.

Make yourself at home in one of the 310 individually furnished guestrooms, featuring MP3 docking stations and Smart televisions. Your room comes with a Select Comfort bed. Cable programming provides entertainment, and wired and wireless Internet access is available for a surcharge. Bathrooms have complimentary toiletries and hair dryers.

Frequently Asked Questions

What is the cancellation policy for DoubleTree by Hilton Surabaya?

The cancellation policy for DoubleTree by Hilton Surabaya varies depending on the type of room and booking conditions.

What are the check-in and check-out times at DoubleTree by Hilton Surabaya?

Standard check-in time at DoubleTree by Hilton Surabaya is 14:00 and check-out time is 12:00.

What amenities and services are available at DoubleTree by Hilton Surabaya ?

DoubleTree by Hilton Surabaya offer top amenities and services include .

Does DoubleTree by Hilton Surabaya provide breakfast?

Yes, Breakfast is offered at DoubleTree by Hilton Surabaya. Breakfast option(s): Western, Chinese, American, Asian, Continental, Full English/Irish, Gluten-free, Halal.

Can I bring my pet inside the DoubleTree by Hilton Surabaya?

As much as we love pets, unfortunately, we are unable to accommodate them in DoubleTree by Hilton Surabaya.

How far is the DoubleTree by Hilton Surabaya from the closest airport?

The closest airport is Juanda International Airport, and it is about 38 mins from hotel by car (19.2 km).

Is airport shuttle service offered by DoubleTree by Hilton Surabaya ?

Yes, at DoubleTree by Hilton Surabaya, an airport shuttle is available. We suggest you call ahead to confirm details.

About This Property

Nearest AirportJuanda International Airport
Distance to Airport24.88KM
Nearest Train StationSurabaya Pasar Turi Train Station
Distance to Train Station1.6KM
Average Price FromPHP10100
Hotel Star Rating5