Grand Hotel Surabaya
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Genteng

Grand Hotel Surabaya

Jl. Pemuda No.21, Embong Kaliasin, Kec. Genteng, Embong Kaliasin, 60271 Genteng, Surabaya, East Java, Indonesia
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hotel overview picture
Amenities
Secretarial services
Gym
Restaurant
Indoor swimming pool
Outdoor swimming pool
Conference room
Wi-Fi in public areas
Cafe
All Amenities
Property Description
Grand Hotel Surabaya provides flawless service and all the necessary facilities for visitors.Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel. Should you require transportation to or from the airport, hotel is able to organize it prior to your arrival date. Shuttle offerings at the hotel enhance the ease of discovering Surabaya.Visitors can take advantage of complimentary parking directly at the hotel.The accommodating team at the reception will aid you with amenities such as concierge service. Securing top-notch tickets and snagging sought-after dining reservations become effortless, thanks to the hotel's ticket service and tours.Traveling with minimal luggage is achievable at Grand Hotel Surabaya due to the hotel's laundry service ensuring your garments stay fresh.Room amenities like 24-hour room service and room service contribute to making a perfect selection for your stay. Minor items you neglected to bring won't cause major issues! Simply visit convenience stores to acquire what's necessary.The hotel maintains a completely smoke-free zone, providing a breathable atmosphere. Each accommodation at Grand Hotel Surabaya is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. In certain rooms, the hotel offers linen service, blackout curtains and air conditioning for guest convenience and satisfaction. In select rooms, guests at the hotel can enjoy top-notch in-room entertainment with television and cable TV available for their convenience.Rest assured, in a few chosen rooms, you will find the convenience of a refrigerator, bottled water, a coffee or tea maker, instant coffee and instant tea at your disposal.Maintain your cleanliness and comfort using toiletries and towels available in select guest restrooms. Embark on your holiday experience in the most ideal manner. Commence each morning of your visit with an on-site breakfast. Experience the delight of a fresh morning by savoring excellent coffee at the cafe situated within hotel. Should you prefer not to venture out for a meal, the enticing culinary choices at hotel are always available for your satisfaction.Experience an unforgettable evening with your fellow travelers just a short distance away, at hotel's bar. Indulge in the numerous pursuits available at Grand Hotel Surabaya.Unwind after a long day by stopping by massage and spa to rejuvenate your senses. Each day at hotel, immerse yourself in the invigorating waters of the pool, perfect for a rejuvenating plunge or a series of revitalizing laps.For individuals who don't want to skip their exercise routine, visiting the hotel fitness center ensures you maintain your vitality and wellness.
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8.3/10
Very Good
Environment, good service attitude
All 61 Reviews
Surroundings
Airport: Juanda International Airport
(18.0 km)
Train: Surabaya Gubeng Train Station
(790m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Deluxe King Room-Smoking
1

Deluxe King Room-Smoking

1 King bed
Has window
Smoking Permitted
Air conditioning
Private bathroom
Bathtub
TV
Room Details
Check Availability
Deluxe Twin Room-Smoking
3

Deluxe Twin Room-Smoking

2 Single bed
Has window
Smoking Permitted
Air conditioning
Private bathroom
Bathtub
TV
Room Details
Check Availability
Japanese Suite
1

Japanese Suite

1 King bed or 2 Small double beds
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
TV
Room Details
Check Availability
Executive Room
1

Executive Room

1 Queen bed or 2 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
TV
Room Details
Check Availability

Guest Reviews

8.3/10
Very Good
61 reviews
Verified Reviews
  • Cleanliness7.9
  • Amenities7.9
  • Location8.9
  • Service8.3
Average for similar properties in Genteng
Most Mentioned
AI Summary
Convenient 24-hour reception and friendly staff, central location with easy access to attractions and shopping. Limited breakfast options and delivery service disturbances.
C‍h‍u‍a‍n‍g‍q‍i‍a‍n‍h‍a‍i‍l‍a‍n‍g
February 28, 2025
Environment, good service attitude
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 2, 2025
strategic location, the room feels *******, facilities are lacking, not recommended 👎
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 15, 2025
Very strategic, comfortable and safe. Close to public facilities.
Original TextTranslation provided by Google
N‍o‍v‍e‍l‍a‍l‍i‍d‍r‍u‍s
January 6, 2025
Best hotel
a‍n‍n‍i‍s‍f‍i‍k‍a
January 5, 2025
Lumayan
m‍i‍r‍a
November 17, 2024
Strategically located in the city of Surabaya
Original TextTranslation provided by Google
A‍z‍m‍e‍h‍h‍h‍h
November 7, 2024
The place is very comfortable
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 27, 2024
The hotel is really nice, but there is a lot of rubbish near the parking lot.
Original TextTranslation provided by Google

Services & Amenities

Outdoor swimming pool
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
2 Swimming pools
Indoor swimming pool
Outdoor swimming pool
Parking
Front Desk Services
Languages Spoken
Food & Drink
Health & Wellness
Activities
Public Areas
Cleaning Services
Business Services
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 13:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
For all room types, extra beds can be added, but cribs cannot be added.
Fees for extra beds are not included in the total price. For details, please contact the hotel.

Breakfast
Breakfast is available at the hotel. Please contact the hotel for details.
AgeFee
Adult
Contact property
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the Hotel

Managed by a Private Host
This property is managed by a private host. A private host refers to a party who rents one or more properties for purposes not related to their trade, business, or profession.

Property Description

  • Number of Rooms: 100
Grand Hotel Surabaya provides flawless service and all the necessary facilities for visitors.Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel. Should you require transportation to or from the airport, hotel is able to organize it prior to your arrival date. Shuttle offerings at the hotel enhance the ease of discovering Surabaya.Visitors can take advantage of complimentary parking directly at the hotel.The accommodating team at the reception will aid you with amenities such as concierge service. Securing top-notch tickets and snagging sought-after dining reservations become effortless, thanks to the hotel's ticket service and tours.Traveling with minimal luggage is achievable at Grand Hotel Surabaya due to the hotel's laundry service ensuring your garments stay fresh.Room amenities like 24-hour room service and room service contribute to making a perfect selection for your stay. Minor items you neglected to bring won't cause major issues! Simply visit convenience stores to acquire what's necessary.The hotel maintains a completely smoke-free zone, providing a breathable atmosphere. Each accommodation at Grand Hotel Surabaya is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. In certain rooms, the hotel offers linen service, blackout curtains and air conditioning for guest convenience and satisfaction. In select rooms, guests at the hotel can enjoy top-notch in-room entertainment with television and cable TV available for their convenience.Rest assured, in a few chosen rooms, you will find the convenience of a refrigerator, bottled water, a coffee or tea maker, instant coffee and instant tea at your disposal.Maintain your cleanliness and comfort using toiletries and towels available in select guest restrooms. Embark on your holiday experience in the most ideal manner. Commence each morning of your visit with an on-site breakfast. Experience the delight of a fresh morning by savoring excellent coffee at the cafe situated within hotel. Should you prefer not to venture out for a meal, the enticing culinary choices at hotel are always available for your satisfaction.Experience an unforgettable evening with your fellow travelers just a short distance away, at hotel's bar. Indulge in the numerous pursuits available at Grand Hotel Surabaya.Unwind after a long day by stopping by massage and spa to rejuvenate your senses. Each day at hotel, immerse yourself in the invigorating waters of the pool, perfect for a rejuvenating plunge or a series of revitalizing laps.For individuals who don't want to skip their exercise routine, visiting the hotel fitness center ensures you maintain your vitality and wellness.

Frequently Asked Questions

What is the cancellation policy for Grand Hotel Surabaya?

The cancellation policy for Grand Hotel Surabaya varies depending on the type of room and booking conditions.

What are the check-in and check-out times at Grand Hotel Surabaya?

Standard check-in time at Grand Hotel Surabaya is 14:00 and check-out time is 13:00.

Can I bring my pet inside the Grand Hotel Surabaya?

As much as we love pets, unfortunately, we are unable to accommodate them in Grand Hotel Surabaya.

How far is the Grand Hotel Surabaya from the closest airport?

The closest airport is Juanda International Airport, and it is about 37 mins from hotel by car (18.0 km).

Is airport shuttle service offered by Grand Hotel Surabaya ?

No, the Grand Hotel Surabaya doesn't offer airport transfer services.

About This Property

Nearest AirportSurabaya Airport
Distance to Airport23.71KM
Nearest Train StationSurabaya Gubeng Train Station
Distance to Train Station0.79KM
Average Price FromPHP1512
Hotel Star Rating3