Grand Hotel Surabaya
Select date
-
Select date
1 night
1 room, 2 adults, 0 children
All properties in Genteng
Grand Hotel Surabaya
Jl. Pemuda No.21, Embong Kaliasin, Kec. Genteng, Embong Kaliasin, 60271 Genteng, Surabaya, East Java, Indonesia
Show on map
We Price Match







Amenities
Indoor swimming pool
Outdoor swimming pool
Spa
Massage room
Gym
Bar
Restaurant
Cafe
All amenities
Property Description
Grand Hotel Surabaya provides flawless service and all the necessary facilities for visitors.Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel.Should you require transportation to or from the airport, hotel is able to organize it prior to your arrival date. Shuttle offerings at the hotel enhance the ease of discovering Surabaya.Visitors can take advantage of complimentary parking directly at the hotel. The accommodating team at the reception will aid you with amenities such as concierge service.Securing top-notch tickets and snagging sought-after dining reservations become effortless, thanks to the hotel's ticket service and tours.Traveling with minimal luggage is achievable at Grand Hotel Surabaya due to the hotel's laundry service ensuring your garments stay fresh.Room amenities like 24-hour room service and room service contribute to making a perfect selection for your stay.Minor items you neglected to bring won't cause major issues! Simply visit convenience stores to acquire what's necessary.The hotel maintains a completely smoke-free zone, providing a breathable atmosphere. Each accommodation at Grand Hotel Surabaya is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere.In certain rooms, the hotel offers linen service, blackout curtains and air conditioning for guest convenience and satisfaction. In select rooms, guests at the hotel can enjoy top-notch in-room entertainment with television and cable TV available for their convenience.Rest assured, in a few chosen rooms, you will find the convenience of a refrigerator, a coffee or tea maker, bottled water, instant coffee and instant tea at your disposal. Understanding the significance of bathroom amenities in enhancing guest contentment, the hotel offers toiletries within certain chosen rooms. Embark on your holiday experience in the most ideal manner. Commence each morning of your visit with an on-site breakfast. Experience the delight of a fresh morning by savoring excellent coffee at the cafe situated within hotel. Should you prefer not to venture out for a meal, the enticing culinary choices at hotel are always available for your satisfaction.Experience an unforgettable evening with your fellow travelers just a short distance away, at hotel's bar. Indulge in the numerous pursuits available at Grand Hotel Surabaya.Unwind after a long day by stopping by massage and spa to rejuvenate your senses. Each day at hotel, immerse yourself in the invigorating waters of the pool, perfect for a rejuvenating plunge or a series of revitalizing laps.For individuals who don't want to skip their exercise routine, visiting the hotel fitness center ensures you maintain your vitality and wellness.
Show more
8.2/10
Environment, good service attitude
All 57 reviews
Surroundings
Airport: Juanda International Airport
(18.0 km)
Train: Surabaya Gubeng Train Station
(790m)
View on map
Overview
Rooms
Guest Reviews
Services & Amenities
Policies

6
Junior Suite Room
1 King bed
Has window
Smoking Permitted
Air conditioning
Private bathroom
Bathtub
TV
Check Availability

4
Deluxe King Room-Smoking
1 King bed
Has window
Smoking Permitted
Air conditioning
Private bathroom
Bathtub
TV
Check Availability

Deluxe Room
Private bathroom
Hot water (24 hours)
Body wash
Curtains
Check Availability

8
Deluxe Twin Room-Smoking
2 Single bed
Has window
Smoking Permitted
Air conditioning
Private bathroom
Bathtub
TV
Check Availability

1
Japanese Suite
1 King bed or 2 Small double beds
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
TV
Check Availability

9
Executive Room
1 Queen bed or 2 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
TV
Check Availability
Hide Room Types
Guest Reviews
8.2/10
Very Good
57 reviews

- Cleanliness7.9
- Amenities7.6
- Location9.1
- Service8.3
Average for similar properties in Genteng

AI Summary
Convenient 24-hour reception and friendly staff, central location with easy access to attractions and shopping. Limited breakfast options and delivery service disturbances.

Krys Tien
July 10, 2025
Grand Hotel Surabaya has an excellent central location and easy access to key attractions. The hotel is older, but rooms are spacious and affordable. Friendly staff and nearby shops make it a convenient choice. Can totally recommend!

Chuangqianhailang
February 28, 2025
Environment, good service attitude
Original TextTranslation provided by Google

Guest User
February 2, 2025
strategic location, the room feels *******, facilities are lacking, not recommended 👎
Original TextTranslation provided by Google

Guest User
January 15, 2025
Very strategic, comfortable and safe. Close to public facilities.
Original TextTranslation provided by Google

Novelalidrus
January 6, 2025
Best hotel

annisfika
January 5, 2025
Lumayan

mira
November 17, 2024
Strategically located in the city of Surabaya
Original TextTranslation provided by Google

Azmehhhh
November 7, 2024
The place is very comfortable
Original TextTranslation provided by Google
Services & Amenities
Most Popular Amenities
Indoor swimming pool
Outdoor swimming pool
Spa
Massage room
Gym
Bar
Restaurant
Cafe
Conference room
Secretarial services
Wi-Fi in public areas

Outdoor swimming pool

Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
2 Swimming pools
Indoor swimming pool
Outdoor swimming pool
Parking
Parking
Front Desk Services
Front desk (limited hours)
Concierge service
Languages Spoken
Indonesian
Food & Drink
Cafe
Bar
Convenience store/kiosk
Health & Wellness
Massage room
Spa
Gym
Activities
Eco tours
Public Areas
No smoking in public areas
Shopping mall
Elevator
Cleaning Services
Laundry service (on-site)
Ironing service
Business Services
Secretarial services
Conference room
Fax/copying service
Multimedia display system
Accessibility
Accessible rooms available
Stair-free main entrance
Safety & Security
Fire extinguisher
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 13:00
Front desk hours: [Mon-Sun]07:00–13:00
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
Managed by a Private Host
This property is managed by a private host. A private host refers to a party who rents one or more properties for purposes not related to their trade, business, or profession.
Property Description
- Number of Rooms: 100
Grand Hotel Surabaya provides flawless service and all the necessary facilities for visitors.Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel.Should you require transportation to or from the airport, hotel is able to organize it prior to your arrival date. Shuttle offerings at the hotel enhance the ease of discovering Surabaya.Visitors can take advantage of complimentary parking directly at the hotel. The accommodating team at the reception will aid you with amenities such as concierge service.Securing top-notch tickets and snagging sought-after dining reservations become effortless, thanks to the hotel's ticket service and tours.Traveling with minimal luggage is achievable at Grand Hotel Surabaya due to the hotel's laundry service ensuring your garments stay fresh.Room amenities like 24-hour room service and room service contribute to making a perfect selection for your stay.Minor items you neglected to bring won't cause major issues! Simply visit convenience stores to acquire what's necessary.The hotel maintains a completely smoke-free zone, providing a breathable atmosphere. Each accommodation at Grand Hotel Surabaya is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere.In certain rooms, the hotel offers linen service, blackout curtains and air conditioning for guest convenience and satisfaction. In select rooms, guests at the hotel can enjoy top-notch in-room entertainment with television and cable TV available for their convenience.Rest assured, in a few chosen rooms, you will find the convenience of a refrigerator, a coffee or tea maker, bottled water, instant coffee and instant tea at your disposal. Understanding the significance of bathroom amenities in enhancing guest contentment, the hotel offers toiletries within certain chosen rooms. Embark on your holiday experience in the most ideal manner. Commence each morning of your visit with an on-site breakfast. Experience the delight of a fresh morning by savoring excellent coffee at the cafe situated within hotel. Should you prefer not to venture out for a meal, the enticing culinary choices at hotel are always available for your satisfaction.Experience an unforgettable evening with your fellow travelers just a short distance away, at hotel's bar. Indulge in the numerous pursuits available at Grand Hotel Surabaya.Unwind after a long day by stopping by massage and spa to rejuvenate your senses. Each day at hotel, immerse yourself in the invigorating waters of the pool, perfect for a rejuvenating plunge or a series of revitalizing laps.For individuals who don't want to skip their exercise routine, visiting the hotel fitness center ensures you maintain your vitality and wellness.
Frequently Asked Questions
What is the cancellation policy for Grand Hotel Surabaya?
The cancellation policy for Grand Hotel Surabaya varies depending on the type of room and booking conditions.What is the cancellation policy for Grand Hotel Surabaya?
What are the check-in and check-out times at Grand Hotel Surabaya?
Standard check-in time at Grand Hotel Surabaya is 14:00 and check-out time is 13:00.What are the check-in and check-out times at Grand Hotel Surabaya?
Does Grand Hotel Surabaya provide breakfast?
No, Grand Hotel Surabaya doesn't provide breakfast. Does Grand Hotel Surabaya provide breakfast?
Can I bring my pet inside the Grand Hotel Surabaya?
As much as we love pets, unfortunately, we are unable to accommodate them in Grand Hotel Surabaya.Can I bring my pet inside the Grand Hotel Surabaya?
How far is the Grand Hotel Surabaya from the closest airport?
The closest airport is Juanda International Airport, and it is about 36 mins from hotel by car (18.0 km).How far is the Grand Hotel Surabaya from the closest airport?
Is airport shuttle service offered by Grand Hotel Surabaya ?
No, the Grand Hotel Surabaya doesn't offer airport transfer services.Is airport shuttle service offered by Grand Hotel Surabaya ?
About This Property
Nearest Airport | Surabaya Airport |
---|---|
Distance to Airport | 23.71KM |
Nearest Train Station | Surabaya Gubeng Train Station |
Distance to Train Station | 0.79KM |
Average Price From | PHP1580 |
Hotel Star Rating | 3 |