Grand Empire Palace Hotel
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Genteng

Grand Empire Palace Hotel

Blauran St No.57-75, Genteng, Genteng Subdistrict, 60275 Genteng, Surabaya, East Java, Indonesia
Show on Map
With a stay at GRAND EMPIRE PALACE HOTEL, you'll be centrally located in Surabaya, a 1-minute drive from Tunjungan Plaza and 12 minutes from Pakuwon Mall. This hotel is 0.2 mi (0.3 km) from BG Junction and 1 mi (1.6 km) from Grahadi.Show More
We Price Match
hotel overview picture
Amenities
Luggage storage
Restaurant
Taxi booking service
Conference room
Wi-Fi in public areas
Multimedia display system
Concierge service
Indonesian
All Amenities
Property Description
With a stay at GRAND EMPIRE PALACE HOTEL, you'll be centrally located in Surabaya, a 1-minute drive from Tunjungan Plaza and 12 minutes from Pakuwon Mall. This hotel is 0.2 mi (0.3 km) from BG Junction and 1 mi (1.6 km) from Grahadi.
Show More
3/5
Cleanliness2.9
Amenities2.4
Location3.5
Service3.2
All 6 Reviews
Surroundings
Airport: Juanda International Airport
(19.3 km)
Train: Surabaya Pasar Turi Train Station
(1.5 km)
View on Map

Rooms

Guest Reviews

Services & Amenities

Policies

Deluxe Room
9

Deluxe Room

1 King bed
33m² | Floor: 3
Has window
Non-smoking
Air conditioning
City view
Wi-Fi in room
Bedding: Blanket or quilt
Room Details
Check Availability
King Suite
3

King Suite

1 King bed
Has window
Non-smoking
Air conditioning
Shampoo
Hot water (24 hours)
Body wash
Room Details
Check Availability
Deluxe Twin Room
2

Deluxe Twin Room

4 Single bed or 2 Single bed
Non-smoking
Air conditioning
City view
Wi-Fi in room
Bedding: Blanket or quilt
Room Details
Check Availability
Family Room
4

Family Room

2 King bed
Non-smoking
Air conditioning
Wi-Fi in room
Bedding: Blanket or quilt
Shampoo
Room Details
Check Availability
Superior Room
7

Superior Room

1 King bed
39m² | Floor: 3
Has window
Non-smoking
Air conditioning
City view
Wi-Fi in room
Bedding: Blanket or quilt
Room Details
Check Availability
Hide Room Types

Guest Reviews

3/5
6 reviews
Verified Reviews
  • Cleanliness2.9
  • Amenities2.4
  • Location3.5
  • Service3.2
Average for similar properties in Genteng

Book now and leave a review after your stay to earn up to 120 Trip Coins (approx. PHP 69.79). Trip Coins can be used to save instantly on room rates.

Most Mentioned
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
December 3, 2024
Surprised there is no amenities at all. Place is huge. Although it’s a bit old. Vibe was good.
I‍z‍z‍e‍d‍ ‍R‍i‍t‍f‍i
January 7, 2024
Less clean on the curtains
Original TextTranslation provided by Google
Y‍u‍s‍u‍f‍ ‍Y‍u‍l‍i‍a‍n‍ ‍R‍a‍h‍m‍a‍t‍u‍l‍l‍a‍h
September 24, 2023
Look for
Original TextTranslation provided by Google
黄‍姐‍姐
September 8, 2023
Apart from location walking distance from Tunjungan Plaza, everything else was disappointing. From service to cleanliness to the condition of the room, everything was bad. The towel looks horrible which I think this is beyond usage, wifi was poor and keeps disconnecting. The bed although looking nice, bedsheet was with horrible stains too. I will not recommend anyone to use this hotel by all means.
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
February 11, 2023
Nice, unique facilities, spacious rooms, pretty clean, it's just that there was one cockroach that passed when I was about to sleep. For rooms it takes time to prepare unlike other hotels which usually can enter immediately when you have booked. The security guard is a bit unfriendly
Original TextTranslation provided by Google

Services & Amenities

Restaurant
Conference room
Restaurant
Restaurant
Certifications: Halal restaurant
Style: A la carte
Dining options: Reservations available
Business hours: [Mon - Sun] 10:00-21:00
More Amenities
Internet
Parking
Transportation
Business Services
Front Desk Services
Languages Spoken
Food & Drink
Public Areas
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: 12:00–14:00
Check-out: Before 12:00

If you will arrive outside of check-in hours, contact the property in advance

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Deposit Policy
DepositDeposit required

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old.

Property Description

  • Opened: 2020
  • Number of Rooms: 178
With a stay at GRAND EMPIRE PALACE HOTEL, you'll be centrally located in Surabaya, a 1-minute drive from Tunjungan Plaza and 12 minutes from Pakuwon Mall. This hotel is 0.2 mi (0.3 km) from BG Junction and 1 mi (1.6 km) from Grahadi.

Make use of convenient amenities, which include complimentary wireless internet access and concierge services.

Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Cooked-to-order breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.

Featured amenities include a 24-hour front desk, luggage storage, and coffee/tea in a common area. Event facilities at this hotel consist of a conference center and 25 meeting rooms. Self parking (subject to charges) is available onsite.

Make yourself at home in one of the 186 guestrooms. Complimentary wireless internet access is available to keep you connected. Conveniences include desks, and housekeeping is provided daily.

Frequently Asked Questions

What is the cancellation policy for Grand Empire Palace Hotel?

The cancellation policy for Grand Empire Palace Hotel varies depending on the type of room and booking conditions.

What are the check-in and check-out times at Grand Empire Palace Hotel?

Standard check-in time at Grand Empire Palace Hotel is 12:00 and check-out time is 12:00.

Does Grand Empire Palace Hotel provide breakfast?

No, Grand Empire Palace Hotel doesn't provide breakfast.

Can I bring my pet inside the Grand Empire Palace Hotel?

As much as we love pets, unfortunately, we are unable to accommodate them in Grand Empire Palace Hotel.

How far is the Grand Empire Palace Hotel from the closest airport?

The closest airport is Juanda International Airport, and it is about 40 mins from hotel by car (19.3 km).

Is airport shuttle service offered by Grand Empire Palace Hotel ?

No, the Grand Empire Palace Hotel doesn't offer airport transfer services.

About This Property

Nearest AirportJuanda International Airport
Distance to Airport24.95KM
Nearest Train StationSurabaya Pasar Turi Train Station
Distance to Train Station1.48KM
Average Price FromPHP2391
Hotel Star Rating3