Morazen Surabaya
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1 room, 2 adults, 0 children
All properties in Genteng

Morazen Surabaya

No.5 of 4-Star Select Hotels in Surabaya
Kayoon St No.4-10, Embong Kaliasin, Genteng, Embong Kaliasin, 60271 Genteng, Surabaya, East Java, Indonesia
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hotel overview picture
Last booked 13 hrs ago
Highlights
Varied breakfast
Sparkling clean
Ideal location
Excellent service
Free parking
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Amenities
Indoor swimming poolFree
Sauna
Spa
Massage room
Gym
Public parkingFree
Airport pick-up
24-hour front desk
All amenities
Property Description
With a stay at MORAZEN SURABAYA, you'll be centrally located in Surabaya, steps from Submarine Monument and Surabaya Plaza Shopping Mall. This 4-star hotel is 1.1 mi (1.8 km) from Grand City Surabaya and 1.2 mi (1.9 km) from Tunjungan Plaza. Pamper yourself with a visit to the spa, which offers massages. You can take advantage of recreational amenities such as an attached winery and an outdoor pool. Additional amenities at this hotel include complimentary wireless Internet access, an arcade/game room, and lifeguards on site. All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Satisfy your appetite for lunch at the hotel's restaurant, Grandin, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite. Make yourself at home in one of the 172 air-conditioned rooms featuring minibars and LED televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and slippers. Conveniences include phones, as well as safes and desks.
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9.4/10
Amazing
Beautiful and comfortable environment
All 86 reviews
Surroundings
Airport: Juanda International Airport
(18.2 km)
Train: Surabaya Gubeng Train Station
(430m)
Train: Surabaya Pasar Turi Train Station
(4.2 km)
Landmarks: Surabaya Submarine Monument
(170m)
Landmarks: Delta XXI
(210m)
Landmarks: Timezone
(220m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Royal Suite
3

Royal Suite

1 King bed
Has window
Non-smoking
Private bathroom
Refrigerator
Shower
Tea bags
Room Details
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Deluxe King Room - Smoking
3

Deluxe King Room - Smoking

1 King bed
29m² | Floor: 3-6
Has window
Smoking Permitted
Private bathroom
Shower
Tea bags
Toothbrushes
Room Details
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Superior Twin - Smoking
7

Superior Twin - Smoking

2 Single bed
28m² | Floor: 9-10
Has window
Smoking Permitted
Private bathroom
Refrigerator
Shower
Tea bags
Room Details
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Deluxe King Room - Non-Smoking
3

Deluxe King Room - Non-Smoking

1 King bed
29m² | Floor: 3-6
Has window
Non-smoking
Private bathroom
Refrigerator
Shower
Tea bags
Room Details
Check Availability
Deluxe Twin Room - Non-Smoking
3

Deluxe Twin Room - Non-Smoking

2 Single bed
29m² | Floor: 3-6
Has window
Non-smoking
Private bathroom
Refrigerator
Shower
Tea bags
Room Details
Check Availability
Superior Twin - Non Smoking
7

Superior Twin - Non Smoking

2 Single bed
28m² | Floor: 11-18
Has window
Non-smoking
Private bathroom
Shower
Tea bags
Toothbrushes
Room Details
Check Availability
Junior Suite
5

Junior Suite

1 King bed
56m² | Floor: 6-7
Has window
Non-smoking
Private bathroom
Refrigerator
Shower
Tea bags
Room Details
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Executive Room - Smoking
5

Executive Room - Smoking

1 King bed
38m² | Floor: 4-6
Has window
Smoking Permitted
Private bathroom
Refrigerator
Shower
Tea bags
Room Details
Check Availability
Executive Room - Non-Smoking
3

Executive Room - Non-Smoking

1 King bed
38m² | Floor: 4-6
Has window
Non-smoking
Private bathroom
Refrigerator
Shower
Tea bags
Room Details
Check Availability
Grand Royal Suite
6

Grand Royal Suite

1 King bed
Has window
Non-smoking
Private bathroom
Shower
Tea bags
Toothbrushes
Room Details
Check Availability
Deluxe Twin Room - Smoking
3

Deluxe Twin Room - Smoking

2 Single bed
29m² | Floor: 3-6
Has window
Smoking Permitted
Private bathroom
Shower
Tea bags
Toothbrushes
Room Details
Check Availability
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Guest Reviews

9.4/10
Amazing
86 reviews
Verified Reviews
  • Cleanliness9.4
  • Amenities9.4
  • Location9.4
  • Service9.4
Average for similar properties in Genteng
Most Mentioned
AI Summary
Guests appreciate the spacious, comfortable beds and cleanliness. They praise the varied, delicious breakfast and convenient location. Friendly, satisfying customer service is consistently reported.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 7, 2025
Beautiful and comfortable environment
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 26, 2025
好 特別好 !
Translate
a‍b‍d‍u‍l
August 21, 2025
All staff humble
l‍i‍x‍i‍a‍o‍q‍u‍e
August 19, 2025
主打就是方便。
Translate
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 15, 2025
I chose this restaurant on my first business trip to Surabaya, Indonesia. The room was perfectly normal. The restaurant upstairs was a pleasant surprise. The food was better than the restaurant in the nearby mall, though a bit more expensive.
Original TextTranslation provided by Google
J‍i‍a‍n‍i‍n‍g‍ ‍N‍e‍o
August 12, 2025
Amazing . Simply amazing . From room decoration and amenities Welcome services . Location Breakfast spread. Amazing
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 7, 2025
The location is very good, there is a shopping mall just outside, clean and hygienic, good, recommended
Original TextTranslation provided by Google
N‍D‍J
July 24, 2025
the best hotel ever... the breakfast is super good...so much choices. the environment of the hotel is peaceful, modern and cozy.....

Services & Amenities

Indoor swimming pool
Spa
Gym
Bar
2 Restaurants
Conference room
Multi-function room
2 Restaurants
Restaurant 1
Style: A la carte, Buffet
Cuisine: American, Asian
Open for: Breakfast, Lunch, Dinner
Special dietary options: Halal
Ambience: Modern
Dining options: Reservations available
Business hours: [Mon - Sun] 06:30-22:00
Grandin Restaurant
Style: A la carte, Buffet
Cuisine: American, Asian, Cantonese, Chinese, European, Indonesian, International, Italian, Japanese, Korean, Local, Malaysian, Middle Eastern, Pizza, Seafood, Sushi, Thai
Open for: Breakfast, Brunch, Lunch, Afternoon tea, Dinner
Special dietary options: Halal, Vegan, Vegetarian
Ambience: Family-friendly, Modern
Dining options: Outdoor tables, Reservations available, Property guests only
Business hours: [Mon - Sun] 06:00-23:00
More Amenities
Internet
Indoor swimming pool
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Transportation
Business services
Front desk services
Languages spoken
Food & drink
Public areas
Health & wellness
Activities
Cleaning services
Facilities for children
Accessibility
Safety & security

Property Policies

Check-in and Check-out Times
Check-in: after 14:00
Check-out: Before 12:00

Front desk hours: 24/7

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeWestern, Chinese, Japanese, American, Asian, Continental, Gluten-free, Halal, Italian, Vegan, Vegetarian
StyleBuffet
Opening hours[Mon - Sun] 06:00-10:00 Open
AgeFee
Adult
Buffet:IDR 130,000 (approx. £5.89) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of IDR 500,000 (approx. £22.63) is charged.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

  • Cash

Property Description

  • Opened: 2018
  • Number of Rooms: 172
Phone:+62-31-99246888+62-81132000112
Email:rsv@morazen-surabaya.com
With a stay at MORAZEN SURABAYA, you'll be centrally located in Surabaya, steps from Submarine Monument and Surabaya Plaza Shopping Mall. This 4-star hotel is 1.1 mi (1.8 km) from Grand City Surabaya and 1.2 mi (1.9 km) from Tunjungan Plaza. Pamper yourself with a visit to the spa, which offers massages. You can take advantage of recreational amenities such as an attached winery and an outdoor pool. Additional amenities at this hotel include complimentary wireless Internet access, an arcade/game room, and lifeguards on site. All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Satisfy your appetite for lunch at the hotel's restaurant, Grandin, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite. Make yourself at home in one of the 172 air-conditioned rooms featuring minibars and LED televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and slippers. Conveniences include phones, as well as safes and desks.

Frequently Asked Questions

What is the cancellation policy for Morazen Surabaya?

The cancellation policy for Morazen Surabaya varies depending on the type of room and booking conditions.

What are the check-in and check-out times at Morazen Surabaya?

Standard check-in time at Morazen Surabaya is 14:00 and check-out time is 12:00.

What amenities and services are available at Morazen Surabaya ?

Morazen Surabaya offer top amenities and services include Shuttle service.

Does Morazen Surabaya provide breakfast?

Yes, Breakfast is offered at Morazen Surabaya. Breakfast option(s): Western, Chinese, Japanese, American, Asian, Continental, Gluten-free, Halal, Italian, Vegan, Vegetarian.

Can I bring my pet inside the Morazen Surabaya?

As much as we love pets, unfortunately, we are unable to accommodate them in Morazen Surabaya.

Is there a restaurant at Morazen Surabaya?

Yes, Morazen Surabaya offers on-site dining. You can enjoy a variety of Asian, American, Thai, Sushi, Seafood, Pizza, Middle Eastern, Malaysian, Local, Korean, Japanese, Italian, International, Indonesian, European, Chinese, Cantonese, Asian, American dishes, all prepared with carefully selected, high-quality ingredients.

How far is the Morazen Surabaya from the closest airport?

The closest airport is Juanda International Airport, and it is about 37 mins from hotel by car (18.2 km).

Is airport shuttle service offered by Morazen Surabaya ?

Yes, at Morazen Surabaya, an airport shuttle is available. We suggest you call ahead to confirm details.

About This Property

Nearest AirportSurabaya Airport
Distance to Airport23.9KM
Nearest Train StationSurabaya Gubeng Train Station
Distance to Train Station0.43KM
Average Price FromGBP74
Hotel Star Rating4