Morazen Surabaya
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1 room, 2 adults, 0 children
All properties in Genteng
Morazen Surabaya
No.5 of 4-Star Select Hotels in Surabaya
Kayoon St No.4-10, Embong Kaliasin, Genteng, Embong Kaliasin, 60271 Genteng, Surabaya, East Java, Indonesia
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Last booked 13 hrs ago












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Amenities
Indoor swimming poolFree
Sauna
Spa
Massage room
Gym
Public parkingFree
Airport pick-up
24-hour front desk
All amenities
Property Description
With a stay at MORAZEN SURABAYA, you'll be centrally located in Surabaya, steps from Submarine Monument and Surabaya Plaza Shopping Mall. This 4-star hotel is 1.1 mi (1.8 km) from Grand City Surabaya and 1.2 mi (1.9 km) from Tunjungan Plaza.
Pamper yourself with a visit to the spa, which offers massages. You can take advantage of recreational amenities such as an attached winery and an outdoor pool. Additional amenities at this hotel include complimentary wireless Internet access, an arcade/game room, and lifeguards on site.
All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Satisfy your appetite for lunch at the hotel's restaurant, Grandin, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Make yourself at home in one of the 172 air-conditioned rooms featuring minibars and LED televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and slippers. Conveniences include phones, as well as safes and desks.
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9.4/10
Beautiful and comfortable environment
All 86 reviews
Surroundings
Airport: Juanda International Airport
(18.2 km)
Train: Surabaya Gubeng Train Station
(430m)
Train: Surabaya Pasar Turi Train Station
(4.2 km)
Landmarks: Surabaya Submarine Monument
(170m)
Landmarks: Delta XXI
(210m)
Landmarks: Timezone
(220m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies

3
Royal Suite
1 King bed
Has window
Non-smoking
Private bathroom
Refrigerator
Shower
Tea bags
Check Availability

3
Deluxe King Room - Smoking
1 King bed
29m² | Floor: 3-6
Has window
Smoking Permitted
Private bathroom
Shower
Tea bags
Toothbrushes
Check Availability

7
Superior Twin - Smoking
2 Single bed
28m² | Floor: 9-10
Has window
Smoking Permitted
Private bathroom
Refrigerator
Shower
Tea bags
Check Availability

3
Deluxe King Room - Non-Smoking
1 King bed
29m² | Floor: 3-6
Has window
Non-smoking
Private bathroom
Refrigerator
Shower
Tea bags
Check Availability

3
Deluxe Twin Room - Non-Smoking
2 Single bed
29m² | Floor: 3-6
Has window
Non-smoking
Private bathroom
Refrigerator
Shower
Tea bags
Check Availability

7
Superior Twin - Non Smoking
2 Single bed
28m² | Floor: 11-18
Has window
Non-smoking
Private bathroom
Shower
Tea bags
Toothbrushes
Check Availability

5
Junior Suite
1 King bed
56m² | Floor: 6-7
Has window
Non-smoking
Private bathroom
Refrigerator
Shower
Tea bags
Check Availability

5
Executive Room - Smoking
1 King bed
38m² | Floor: 4-6
Has window
Smoking Permitted
Private bathroom
Refrigerator
Shower
Tea bags
Check Availability

3
Executive Room - Non-Smoking
1 King bed
38m² | Floor: 4-6
Has window
Non-smoking
Private bathroom
Refrigerator
Shower
Tea bags
Check Availability

6
Grand Royal Suite
1 King bed
Has window
Non-smoking
Private bathroom
Shower
Tea bags
Toothbrushes
Check Availability

3
Deluxe Twin Room - Smoking
2 Single bed
29m² | Floor: 3-6
Has window
Smoking Permitted
Private bathroom
Shower
Tea bags
Toothbrushes
Check Availability
Hide Room Types
Guest Reviews
9.4/10
Amazing
86 reviews

- Cleanliness9.4
- Amenities9.4
- Location9.4
- Service9.4
Average for similar properties in Genteng

AI Summary
Guests appreciate the spacious, comfortable beds and cleanliness. They praise the varied, delicious breakfast and convenient location. Friendly, satisfying customer service is consistently reported.

Guest User
September 7, 2025
Beautiful and comfortable environment
Original TextTranslation provided by Google

Guest User
August 26, 2025
好 特別好 !
Translate

abdul
August 21, 2025
All staff humble

lixiaoque
August 19, 2025
主打就是方便。
Translate

Guest User
August 15, 2025
I chose this restaurant on my first business trip to Surabaya, Indonesia. The room was perfectly normal. The restaurant upstairs was a pleasant surprise. The food was better than the restaurant in the nearby mall, though a bit more expensive.
Original TextTranslation provided by Google

Jianing Neo
August 12, 2025
Amazing . Simply amazing .
From room decoration and amenities
Welcome services .
Location
Breakfast spread.
Amazing

Guest User
August 7, 2025
The location is very good, there is a shopping mall just outside, clean and hygienic, good, recommended
Original TextTranslation provided by Google

NDJ
July 24, 2025
the best hotel ever...
the breakfast is super good...so much choices.
the environment of the hotel is peaceful, modern and cozy.....
Services & Amenities
Most popular business facilities
Indoor swimming pool
Free
Sauna
Spa
Additional charge
Massage room
Gym
Public parking
Free
Airport pick-up
Additional charge
24-hour front desk
Luggage storage
Free
Bar
2 Restaurants
Airport drop-off
Additional charge
Taxi booking service
Conference room
Additional charge
Business center
Multi-function room
Playground
Wi-Fi in public areas
Free

Indoor swimming pool

Spa

Gym

Bar

2 Restaurants

Conference room

Multi-function room
2 Restaurants
Restaurant 1
Style: A la carte, Buffet
Cuisine: American, Asian
Open for: Breakfast, Lunch, Dinner
Special dietary options: Halal
Ambience: Modern
Dining options: Reservations available
Business hours: [Mon - Sun] 06:30-22:00
Grandin Restaurant
Style: A la carte, Buffet
Cuisine: American, Asian, Cantonese, Chinese, European, Indonesian, International, Italian, Japanese, Korean, Local, Malaysian, Middle Eastern, Pizza, Seafood, Sushi, Thai
Open for: Breakfast, Brunch, Lunch, Afternoon tea, Dinner
Special dietary options: Halal, Vegan, Vegetarian
Ambience: Family-friendly, Modern
Dining options: Outdoor tables, Reservations available, Property guests only
Business hours: [Mon - Sun] 06:00-23:00
More Amenities
Internet
Wi-Fi in public areas
Free
Indoor swimming pool
Towels
No restrictions
Opening times
Business hours
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Public parking
Free
Valet parking
Additional charge
Transportation
Shuttle service
Additional charge
Airport pick-up
Additional charge
Airport drop-off
Additional charge
Taxi booking service
Business services
Multi-function room
Fax/copying service
Additional charge
Multimedia display system
Conference room
Additional charge
Business center
Front desk services
24-hour front desk
Concierge service
Express check-in and check-out
Safe at front desk
Luggage storage
Free
Languages spoken
Indonesian
Food & drink
Snack bar
Bar
Room service
Public areas
No smoking in public areas
Smoking area
Elevator
Health & wellness
Spa
Additional charge
Beauty and makeup
Gym
Massage room
Sauna
Activities
Gaming area
Cleaning services
Dry cleaning
Additional charge
Ironing service
Additional charge
Laundry service (on-site)
Additional charge
Clothes steamer
Facilities for children
Playground
Children's meals available
Accessibility
Accessible rooms available
Safety & security
Intruder alarm
Smoke detector
CCTV in public areas
First aid room
First aid kit
Fire extinguisher
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: after 14:00
Check-out: Before 12:00
Front desk hours: 24/7
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeWestern, Chinese, Japanese, American, Asian, Continental, Gluten-free, Halal, Italian, Vegan, Vegetarian
StyleBuffet
Opening hours[Mon - Sun] 06:00-10:00 Open
Age | Fee |
---|---|
Adult | Buffet:IDR 130,000 (approx. £5.89) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of IDR 500,000 (approx. £22.63) is charged.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
- Cash
Property Description
- Opened: 2018
- Number of Rooms: 172
Phone:+62-31-99246888+62-81132000112
Email:rsv@morazen-surabaya.com
With a stay at MORAZEN SURABAYA, you'll be centrally located in Surabaya, steps from Submarine Monument and Surabaya Plaza Shopping Mall. This 4-star hotel is 1.1 mi (1.8 km) from Grand City Surabaya and 1.2 mi (1.9 km) from Tunjungan Plaza.
Pamper yourself with a visit to the spa, which offers massages. You can take advantage of recreational amenities such as an attached winery and an outdoor pool. Additional amenities at this hotel include complimentary wireless Internet access, an arcade/game room, and lifeguards on site.
All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Satisfy your appetite for lunch at the hotel's restaurant, Grandin, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Make yourself at home in one of the 172 air-conditioned rooms featuring minibars and LED televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and slippers. Conveniences include phones, as well as safes and desks.
Frequently Asked Questions
What is the cancellation policy for Morazen Surabaya?
The cancellation policy for Morazen Surabaya varies depending on the type of room and booking conditions.What is the cancellation policy for Morazen Surabaya?
What are the check-in and check-out times at Morazen Surabaya?
Standard check-in time at Morazen Surabaya is 14:00 and check-out time is 12:00.What are the check-in and check-out times at Morazen Surabaya?
What amenities and services are available at Morazen Surabaya ?
Morazen Surabaya offer top amenities and services include Shuttle service.What amenities and services are available at Morazen Surabaya ?
Does Morazen Surabaya provide breakfast?
Yes, Breakfast is offered at Morazen Surabaya. Breakfast option(s): Western, Chinese, Japanese, American, Asian, Continental, Gluten-free, Halal, Italian, Vegan, Vegetarian. Does Morazen Surabaya provide breakfast?
Can I bring my pet inside the Morazen Surabaya?
As much as we love pets, unfortunately, we are unable to accommodate them in Morazen Surabaya.Can I bring my pet inside the Morazen Surabaya?
Is there a restaurant at Morazen Surabaya?
Yes, Morazen Surabaya offers on-site dining. You can enjoy a variety of Asian, American, Thai, Sushi, Seafood, Pizza, Middle Eastern, Malaysian, Local, Korean, Japanese, Italian, International, Indonesian, European, Chinese, Cantonese, Asian, American dishes, all prepared with carefully selected, high-quality ingredients.Is there a restaurant at Morazen Surabaya?
How far is the Morazen Surabaya from the closest airport?
The closest airport is Juanda International Airport, and it is about 37 mins from hotel by car (18.2 km).How far is the Morazen Surabaya from the closest airport?
Is airport shuttle service offered by Morazen Surabaya ?
Yes, at Morazen Surabaya, an airport shuttle is available. We suggest you call ahead to confirm details.Is airport shuttle service offered by Morazen Surabaya ?
About This Property
Nearest Airport | Surabaya Airport |
---|---|
Distance to Airport | 23.9KM |
Nearest Train Station | Surabaya Gubeng Train Station |
Distance to Train Station | 0.43KM |
Average Price From | GBP74 |
Hotel Star Rating | 4 |