Jl. Kusuma Bangsa No.41, Ketabang, Kec. Genteng, Ketabang, 60272 Genteng, Surabaya, East Java, Indonesia
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A stay at The Life Hotels places you in the heart of Surabaya, within a 5-minute drive of Grand City Surabaya and ITC Surabaya Mega Grosir. This luxury hotel is 1.6 mi (2.6 km) from World Trade Centre.Show More
We Price Match
Last booked 4 hrs ago
Highlights
Sparkling clean
Excellent service
Ideal location
Free parking
Delicious breakfast
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Amenities
Gym
Wake-up call
Multimedia display system
Public parkingFree
Luggage storage
Multi-function room
Fax/copying service
Restaurant
All Amenities
Property Description
A stay at The Life Hotels places you in the heart of Surabaya, within a 5-minute drive of Grand City Surabaya and ITC Surabaya Mega Grosir. This luxury hotel is 1.6 mi (2.6 km) from World Trade Centre.
Located in the central area of Surabaya, the place provides quick and efficient service and has accessible nearby amenities including malls, restaurants, and transportation facilities. The staff is friendly and accommodating.
Guest User
March 18, 2025
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Anonymous User
March 5, 2025
The room turned out to be really small, there was no table and chairs, the TV was only analog, so far the cleanliness was OK, the bathroom was OK, only sometimes there was a smell, maybe from the drain, there was a restaurant so they could deliver to the room.
Staying at the life city center is the right decision. This time the trip was for a check-up at adi husada hospital. The location is not too far from the hospital and there are many people selling food around the hotel.
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Amirul
November 28, 2024
Clean and tidy, there are just some facilities that need to be fixed again. Like the sink faucet that has started to wear out, it is difficult to turn it on and off. The color of the towels has started to fade. Overall great. Thank you
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Guest User
October 9, 2024
The room did not match the price, I ordered superior and it turned out to be standard. When I checked it another time, it was true that the price was superior. The food quality was bad, like feeding a kindergarten child. Next time, I will not use trip.com again. And one more thing, the cancellation process was made difficult. It makes me sick. The price is more expensive than other places. I'm fed up.
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Farheenkhalil
July 30, 2024
Had a great time. The environment was good and all the fasilities provided could be enjoyed. Definitely will come again in the future. I faced some difficulties but it was handled well bt the workers.
Services & Amenities
Most Popular Amenities
Gym
Wake-up call
Multimedia display system
Public parking
Free
Luggage storage
Multi-function room
Fax/copying service
Restaurant
Wi-Fi in public areas
Free
Conference room
Smoking area
Spa
Additional charge
Massage room
24-hour front desk
Gym
Restaurant
Conference room
Spa
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Public (not only for guests) is available On-site parking. Reservation not possible
Public parking
Free
Valet parking
Free
Business Services
Multimedia display system
Multi-function room
Fax/copying service
Conference room
Front Desk Services
Wake-up call
Luggage storage
Express check-in and check-out
Safe at front desk
Concierge service
VIP check-in service
24-hour front desk
Languages Spoken
Indonesian
Food & Drink
Convenience store/kiosk
Room service
Public Areas
Elevator
ATM
Smoking area
Shared kitchen
Health & Wellness
Gym
Spa
Additional charge
Massage room
Cleaning Services
Clothes dryer
Laundry service (on-site)
Additional charge
Ironing service
Accessibility
Braille signs
Accessible rooms available
Safety & Security
Security personnel
CCTV in public areas
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children aged 5 and above are welcome at this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
TypeAsian
Age
Fee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service Animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
Cash
Property Description
Opened: 2014
Renovated: 2015
Number of Rooms: 50
A stay at The Life Hotels places you in the heart of Surabaya, within a 5-minute drive of Grand City Surabaya and ITC Surabaya Mega Grosir. This luxury hotel is 1.6 mi (2.6 km) from World Trade Centre.
Pamper yourself with onsite massages or enjoy recreation amenities such as a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. Guests can get to nearby shops on the complimentary shuttle.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Wrap up your day with a drink at the bar/lounge. Breakfast is available for a fee.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Surabaya? This hotel has 1076 square feet (100 square meters) of space consisting of a conference center and 3 meeting rooms. A train station pick-up service is provided at no charge (available 24 hours), and free valet parking is available onsite.
Make yourself at home in one of the 48 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature bidets and slippers. Conveniences include desks and complimentary newspapers, and housekeeping is provided daily.
Frequently Asked Questions
What is the cancellation policy for The Life Hotels City Center?
The cancellation policy for The Life Hotels City Center varies depending on the type of room and booking conditions.
What are the check-in and check-out times at The Life Hotels City Center?
Standard check-in time at The Life Hotels City Center is 14:00 and check-out time is 12:00.
Does The Life Hotels City Center provide breakfast?
Yes, Breakfast is offered at The Life Hotels City Center. Breakfast option(s): Asian.
Can I bring my pet inside the The Life Hotels City Center?
As much as we love pets, unfortunately, we are unable to accommodate them in The Life Hotels City Center.
How far is the The Life Hotels City Center from the closest airport?
The closest airport is Juanda International Airport, and it is about 41 mins from hotel by car (20.3 km).
Is airport shuttle service offered by The Life Hotels City Center ?
No, the The Life Hotels City Center doesn't offer airport transfer services.