The Life Hotels City Center
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1 night
1 room, 2 adults, 0 children
All properties in Genteng
The Life Hotels City Center
Jl. Kusuma Bangsa No.41, Ketabang, Kec. Genteng, Ketabang, 60272 Genteng, Surabaya, East Java, Indonesia
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Highlights
Sparkling clean
Excellent service
Ideal location
Free parking
Lots to doAmenities
Public parkingFree
Gym
24-hour front desk
Luggage storage
Wake-up call
Wi-Fi in public areasFree
Spa
Massage room
All amenities
Property Description
A stay at The Life Hotels places you in the heart of Surabaya, within a 5-minute drive of Grand City Surabaya and ITC Surabaya Mega Grosir. This luxury hotel is 1.6 mi (2.6 km) from World Trade Centre.
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8.4/10
Cold AC, comfortable, quite clean, strategic location
All 59 reviews
Surroundings
Airport: Juanda International Airport
(20.3 km)
Train: Surabaya Gubeng Train Station
(1.3 km)
Train: Sidotopo
(2.6 km)
Landmarks: THR Mall Surabaya
(180m)
Landmarks: Muhammad Cheng Hoo Mosque
(380m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
1
Standard Room
1 Double bed
Has window
Non-smoking
Air conditioning
TV
Private toilet
Daily housekeeping
Check Availability
1
Superior Room
1 Double bed or 2 Single bed
Has window
Non-smoking
Air conditioning
TV
Private toilet
Shampoo
Check Availability
1
Fun City View-Smoking
1 Double bed
Has window
Smoking Permitted
Daily housekeeping
Hair dryer
Check Availability
Guest Reviews
8.4/10
Very Good
59 reviews
Verified Reviews- Cleanliness8.4
- Amenities7.8
- Location8.5
- Service8.8
Average for similar properties in Genteng
AI Summary
The staff provides good, fast service and is friendly. The central location offers easy access to amenities. Guests enjoy clean, comfortable, spacious rooms suitable for both business and leisure stays.
Anonymous User
June 8, 2025
Nyaman dan bersih
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Guest User
May 20, 2025
bersih
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Guest User
May 1, 2025
With the exception of the reception staff, everyone else deserves a 0. The hotel is run-down and dirty. We had to ask for our sheets to be changed. The window didn't close... it doesn't look anything like the photos. The photos are from when it opened. I find it shameful that Trip Advisor offers this type of hotel. I wouldn't have posted it to preserve my reputation.
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Guest User
April 26, 2025
Not recommended, the facilities are unclean broken and the hotel just provides the room. Not recommended for solo or even worse couples. Lots of bugs flies and whatnot
Robert J Kerr
April 14, 2025
Modern and clean hotel. Room not very spacious, but clean and comfortable. Shower very good. Food and drinks available. Staff very helpful. Good location with places walkable. Great value for money.
Anonymous User
April 7, 2025
Mantap bersih, fasilitas lengkap
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Guest User
April 2, 2025
good place
Nani
April 1, 2025
Lumayan
Services & Amenities
Most popular business facilities
Public parking
Free
Gym
24-hour front desk
Luggage storage
Wake-up call
Wi-Fi in public areas
Free
Spa
Additional charge
Massage room
Restaurant
Smoking area
Conference room
Multi-function room
Business center
Multimedia display system
Fax/copying service
Gym
Spa
Restaurant
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Public (not only for guests) is available On-site parking. Reservation not possible
Public parking
Free
Valet parking
Free
Transportation
Shuttle service
Free
Business Services
Multi-function room
Fax/copying service
Multimedia display system
Conference room
Business center
Front Desk Services
24-hour front desk
Concierge service
VIP check-in service
Express check-in and check-out
Safe at front desk
Luggage storage
Wake-up call
Languages Spoken
English
Indonesian
Public Areas
Gift shop
Smoking area
ATM
Elevator
Shared kitchen
Health & Wellness
Spa
Additional charge
Gym
Massage room
Cleaning Services
Ironing service
Clothes dryer
Laundry service (on-site)
Additional charge
Accessibility
Braille signs
Safety & Security
CCTV in public areas
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: after 14:00
Check-out: Before 12:00
Front desk hours: 24/7
Child policies
Children aged 5 and above are welcome at this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Pets
Pets are not allowed
Service animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
- Cash
Property Description
- Opened: 2014
- Renovated: 2015
- Number of Rooms: 48
Phone:+62-31-5483389
A stay at The Life Hotels places you in the heart of Surabaya, within a 5-minute drive of Grand City Surabaya and ITC Surabaya Mega Grosir. This luxury hotel is 1.6 mi (2.6 km) from World Trade Centre.
Pamper yourself with onsite massages or enjoy recreation amenities such as a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. Guests can get to nearby shops on the complimentary shuttle.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Breakfast is available for a fee.
Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of a conference center and 3 meeting rooms. A train station pick-up service is provided at no charge (available 24 hours), and free valet parking is available onsite.
Make yourself at home in one of the 48 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature bidets and slippers. Conveniences include desks and complimentary newspapers, and housekeeping is provided daily.
Pamper yourself with onsite massages or enjoy recreation amenities such as a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. Guests can get to nearby shops on the complimentary shuttle.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Breakfast is available for a fee.
Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of a conference center and 3 meeting rooms. A train station pick-up service is provided at no charge (available 24 hours), and free valet parking is available onsite.
Make yourself at home in one of the 48 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature bidets and slippers. Conveniences include desks and complimentary newspapers, and housekeeping is provided daily.
Frequently Asked Questions
What is the cancellation policy for The Life Hotels City Center?
The cancellation policy for The Life Hotels City Center varies depending on the type of room and booking conditions.What is the cancellation policy for The Life Hotels City Center?
What are the check-in and check-out times at The Life Hotels City Center?
Standard check-in time at The Life Hotels City Center is 14:00 and check-out time is 12:00.What are the check-in and check-out times at The Life Hotels City Center?
What amenities and services are available at The Life Hotels City Center ?
The Life Hotels City Center offer top amenities and services include Shuttle service.What amenities and services are available at The Life Hotels City Center ?
Does The Life Hotels City Center provide breakfast?
No, The Life Hotels City Center doesn't provide breakfast. Does The Life Hotels City Center provide breakfast?
Can I bring my pet inside the The Life Hotels City Center?
As much as we love pets, unfortunately, we are unable to accommodate them in The Life Hotels City Center.Can I bring my pet inside the The Life Hotels City Center?
How far is the The Life Hotels City Center from the closest airport?
The closest airport is Juanda International Airport, and it is about 41 mins from hotel by car (20.3 km).How far is the The Life Hotels City Center from the closest airport?
Is airport shuttle service offered by The Life Hotels City Center ?
No, the The Life Hotels City Center doesn't offer airport transfer services.Is airport shuttle service offered by The Life Hotels City Center ?
About This Property
| Nearest Airport | Surabaya Airport |
|---|---|
| Distance to Airport | 22.19KM |
| Nearest Train Station | Surabaya Gubeng Train Station |
| Distance to Train Station | 1.32KM |
| Average Price From | RUB1640 |
| Hotel Star Rating | 2 |