Hotels near Basilica of Santa Maria di Castello, Genoa

Before you book this elegant hotel, I urge you to do a search with the word “RUDE.” I wish I had. Both the hotel and the city of Genoa were a big mistake for me, an older woman traveling solo. A few of many examples: When I arrived at the hotel, I immediately saw the gleaming bar and asked if they also served food. The bartender literally barked at me that he couldn’t hear me with my mask on! The night before I left it was a 20-minute struggle to add the one meal I had charged to my account. The next morning as I was literally seated in a cab, the woman at the desk ran out to ask me if I paid for my dinner. To top it off, I took home a giant bruise on my elbow, courtesy of a guest who slammed his luggage handle into my arm to save himself three seconds exiting an elevator. Rudeness breeds rudeness. This hotel definitely seems more attuned to business guests and does not want to be bothered at all with tourists. Unfortunately, the city had the same vibe. With the exception of the Hop On/Hop Off bus and the super-helpful multi-lingual Francesca, tourists seemed to irritate them. I have traveled extensively in Italy and this hotel and city, IMO, totally lack the warm hospitality and joy that I love about Italy.

This hotel looks fantastic on the website, but don't let that mislead you.  We arrived after a cruise and a long train ride; we were very much looking forward to staying in a ”Luxury Duplex” with some extra space and comfort for my family. This was far from the truth. After entering our room, the temperature inside the room was 26C. I immediately went to turn on the AC, which didn't work.  I immediately went to the front desk and let them know that the AC was not working at all.  He came to the room and pretended to set the AC, but only turned on the fan.  After sitting there sweating with my entire family for a while, we decided to open the huge window facing the VERY busy and noisy street. I played with the AC control panel only to find that the AC had been disabled completely and only the 'Heat' and 'Fan' options were available.  They do this at the maintenance level to conserve electricity. COMPLETELY unacceptable as the temperature in the unit was now 25C (with the window open) and a sweltering 29C in the upper level of the unit. I went back to the desk again to have the AC turned on.  I was told that because it was 'Winter', the use of AC was not allowed.  The Front Desk Agent was useless, Rude and not helpful at all.  I don't care if it's Winter, there is no way my family is going to be able to sleep in a sauna. I went back to the front desk only to be given more excuses; I asked to speak to the Property Manager, who was 'unavailable'.  We went out for dinner, leaving the window wide open in hope that it would cool the unit down.  Not the case again, due to the design of the room, there is no way to properly ventilate it without using the perfectly good AC system that is disabled because it's 'Winter'.  We tried to sleep with the window open, which was Incredibly noisy due to the heavy traffic and late night activity in the area.  We all tried to sleep with earplugs, but it was simply way to hot and loud. Horrible experience that was completely avoidable.  skip this place altogether...

Excellent 4-star hotel located in the ancient port a stone's throw from the historic center in front of the aquarium. I booked a room with a balcony and a view of the port and I was very satisfied both for the cleanliness and for the ample space available, including 4 Lavazza coffee capsules with relative machine, a 1/2 liter bottle of water in the room in addition to the various infusions to use with the kettle. Very friendly and helpful staff, the dining room very well furnished in ship style with ropes and sail inserts but not intrusive. Buffet breakfast with a wide choice and excellent ingredients, cappuccino or coffee made on the spot and served at the table. Even if for one night it is an experience to be repeated

The location is very good, surrounded by attractions, call a car for three minutes. It takes ten minutes to walk from the pier, breakfast is very rich, it is worth staying again.

We arrived at late night after a long trip, and we have been welcomed from a really sweet guy who helped us to park our car ,and also offered us a beer .. the room was clean and spacious,the hotel is new and has a stylus and smart concept... we had to stay only 1 night but we extend 1 more nite in order to rest and relax before going back home.. the day after we met elder who seems to be the manager who gave us so many informations on what to see in genova and where to eat proper Italian food .. we felt like home,it wasn’t expected,such a great surprise at the end of our road trip through Europe.. definitely recommended .. we will stay again if we will ever come back to genova.. thanks guys

Beautiful hotel near the station and port. Arrived in late and got a lovely welcome. The room was comfortable and clean. The bed was excellent ! Check out was easy and breakfast was good. There is a free luggage storage service too. Overall a lovely stay.

This hotel was the perfect location for us - super close (within 2 mins walk) of the train station which was fab as we used Genoa as a base to explore the coastal region. Hotel room was really lovely and clean. We had a large balcony overlooking the front of the hotel. Naturally being central to a city it is noiser with the road outside but we found the shutters very useful to cancel a lot of this out. Breakfast was fine and the 2 restaurants available as part of the hotel (or Savoia next door) were so handy. With the main Savoia restaurant on floor 7 brilliant - incredible food & a far reaching view. I'd highly recommend for a stay if you're in Genoa.

A big hotel with clean rooms! There are many halls nearby! The hotel waiters are enthusiastic about helping travelers. Most importantly, it is close to the station, and it is especially convenient to travel to and from Milan! I have lived three times and love it every time!

Breakfast quite nice, have a variety of food choices, enough supply 5mins walk to metro which offer free services during non-peak hour Next to huge supermarket, Esselunga View from a higher floor will be great Have kettle👍 少數有水煲 早餐算多款，有不停供應 鄰近大型超級市場 5分鐘步行地鐵站

Due to an unexpected curtailing of a cruise I needed a hotel close to the airport at a decent price and this one fitted the bill. Check in easy. Room on floor 6 was spacious and clean with 2 single beds. TV channels all Italian. You're in Italy so fair enough. Not much round in terms of eateries on foot that I could see so Deliveroo will be your friend. Breakfast not great but it was in with the price so 🤷 Genoa airport is about 150m away so easily walkable which was my main reason for using. Not really close to Genoa centre so will have limited appeal to tourists although there are lovely mountain views to the rear.