Executive Hôtel Paris Gennevilliers Reviews

It's a great place to stay generally! However, during my booking it was stated that I will pay £4:10 City tax, but the receptionist mandated me to buy £15, I refused, explaining that I will only pay £4:10 as stated in my email, he delayed me for 3hours. So please stop any form of hidden charge. Because the embarrassment was too much. Thanks.

Bad service and the hotel isn’t that nice. I waited about half an hour at the reception and no one comes to talk to me. The elevator is not working from the third floor. You need to walk down the stair to 2nd floor and use the elevator.

I definitely had higher expectations considering the price. It was disappointing that there wasn't a kettle in the room and I had to ask for a hair dryer. Every other hotel I've been to provided a kettle with complimentary tea and sugar sachets and biscuits but this one didn't, didn't have a fridge either. There was no subway station near the hotel so train would be your only option and it's more expensive. The receptionist that first greeted us was nice but the lady provide us with lukewarm tap water when we asked for boiling water which was horrible. The breakfast was also a little disappointing, something was missing every day and they said there was an issue with delivery.

Hotel located in a not very recommendable peripheral area, shabby structure and dark parking, terrible reception, in a cold and dark hall, dilapidated corridors with broken lights, small rooms, without towels, without toilet paper and with non-working lights. There was no soap and hair dryer and blankets to sleep on, broken windows and dirty and holed curtains, with old and half-broken furniture. No assistance received. We had to leave by taking a different hotel as we could not stay in this hotel. It did not reach the minimum levels of hygiene and services required for a three-star hotel. The tourist tax was not even refunded (since we did not stay there). Highly discouraged for everyone. Avoid absolutely.

The location is far from the center, but close to the bus and RER C, It took 30 minutes to the Arc de Triomphe and 40 minutes to the Louvre. The facilities are outdated, but there were no major inconveniences, and the elevator In this case, it was unstable and used the stairs.

All very well during our stay, however it is a bit removed from the tourist attractions.

Great hotel thank you