Mercure Hotels in Gdansk

Great hotel, with a great location in the main town. Easy to walk to everything. Clean and spacious room and great spa facilities! Would definitely stay again

The location is about 15-20 minutes walk from Gdansk main station. It doesn't feel far away though, so I think it's a 15-minute walk. It was so pretty because it looked like a castle, and the view in front was River view was better. (It was a pity that there was no high floor, but the facilities and cleanliness It was clean and nice.)

I stayed here for three nights and had a good time. The hotel staff at reception, bar and housekeeping have been friendly and helpful throughout my stay. My room was quite, clean and comfortable, had a good size and was exactly as pictured on the home page. Only minus points are, that in some places the room could've used some renovation, but it was nothing major, nothing was broken or damaged. The location in the old town is very good, you can reach most sights by foot or tram from the station across the street. I'd definitely stay here again.

I could enjoy nothing with the view. It was different what I expected. Dirty bathrobes, and maybe reused paper cup, and even didnt change towel fully, one was on the handle. Bathrobes were mess as you can see in the picture. I was wondering if someone didn't finish cleaning and forgot. And the most shocking thing was dirty paper cup, there were coffee marks on leads. I stayed here for 2 nights and found this cleaning situation late time so I didn't call the reception. But when I told the receptionists with checking out, they apologized and offered free taxi ride to central station. But seriously this hotel should improve the cleaning services.

Pros: Great location, less than 30 seconds on foot to Long Market. Cons: - There's some road construction, the Uber we took from the airport to hotel can't find way to hotel therefore he took several rides around, trying to find a way and in the end, we need to carry our luggage for few hundred meters on cobble stone road. - The checkout time, according to the receptionist, is 11:00, not 12:00 as on Trip.com - Since Uber driver can't find the right way to hotel, we asked the receptionist to call a taxi. She called a car (not sure if it's a taxi since there's no meter) and when we reached the train station (2 km away), the driver asked 35 zl for a trip on Uber cost 15 zl.

Stayed here a couple of times recently and it has some really good things going for it but also some things to be aware of. Great location 10/15 mins walk from two different railway stations and within 5 mins walk of a number 9 tram stop, so many options to get from the airport to the hotel across bus , train and tram. I used a combo of number 110 bus then changed to tram The hotel itself is very modern and has two separate buildings. One has reception and restaurant / bar and the other is just rooms and a roof top sky bar which gives good views and something different if it’s a nice night Rooms are very comfortable and well appointed, great beds and potential for a good nights sleep, big tv but only two English channels which both only show rolling news. Usb and euro plug points by bed, small fridge, big bathroom with a walk in shower was very nice. I only had breakfast which was a great selection and very tasty and I’d recommend. Now the bad bits, on my most recent stay I was in the second building on 3rd floor and was kept awake till 4am by a private party in the rooftop skybar, if it was keeping me awake I wonder how bad it was for people on floors 4, 5 and 6. Going by the volume it must have been nightclub volume in the actual bar but my main issue with it is that the reception staff and manager could not have cared less about the impact on residents which was very disappointing, clearly they value the revenue from private more than the revenue from residents. So I would really recommend people check there is not a private function on in this hotel before booking. As a diamond member I’d have expected to be housed in the main building aware from this noise and to have the staff actually be bothered I sent an email in with feedback that has been totally ignored as well as a shrug of shoulders from reception staff My message to hotel is do not take residents for granted as they simply won’t return after a bad experience like this I am also still having to chase IHG reward points from over one month ago which simply isn’t acceptable. In summary great hotel and locations but staff and management related issues

Family holiday trip, staying at this hotel in Gdansk, this is a city center location, just on Amber Street, right outside, it is not far from all attractions, there is bottled water, no phone in the room, no kettle and coffee Machine, as you can freely enjoy tea or coffee with your room card in the lobby. The room is also good. Our room is an interior view room, the lobby lights are bright, the room has blackout curtains, and the breakfast is also good for me. Although not as good as a domestic four-star hotel, it was quite good during our trip. If there is a chance to go to Poland, this place is pretty good

As a Hilton Diamond I have stayed in many Hampton Inn's (as well as other Hilton's) and honestly I usually avoid them. With that said, the location of this hotel, the reviews and even the cost made it very attractive. On arrival which was MANY hours before check in. I had yet to mention my name or anything, I just asked if it was possible to check in early (even if in a few hours) and was accommodated without any issue. Ironically the person never even realized I was Diamond, never gave me snacks and all that stuff but I didn't care since I had a room MANY hours before the norm after an 8hr night train; I did receive the 'Diamond' stuff later and the person at reception apologized for not realizing it earlier or recognizing my status. Although I'd have preferred facing the front, it was a courtyard, very quiet, big room with a separate little desk area, large bed and little couch/chair. The room was very clean, the general service was great at the desk as well as in the restaurant. I am not much of a breakfast person (coffee YES!!) but the breakfast was plentiful with everything from meats, cheese, fish, hot buffet, waffles, cereal etc etc. One of the days I ate a little something and the food was fresh, hot and good. Location wise this hotel can't be beat, you are a 5 min walk to/from the waterfront, 5 min walk to the golden gate and I walked to/from the central station in 10-15 mins. Walking out the front there is a small parking lot and out the back there is a good little whisky place and a street of restaurants. 100% recommend this hotel and I will definitely be staying there again in the future.