Guest User
March 6, 2024
Where do I start - pests in the room, windows broken, radiators not working, no mobile heaters, shower leaking, no hot water, filthy flimsy w/c and sink in the bathroom, extremely rude & ignorant staff, was served mouldy bread in breakfast, breakfast lady is extremely rude and discriminatory in nature - makes her own rules on set breakfast!! So on the name of hot vegetarian breakfast you will be served 1 mouldy toast, cold watery beans spilling in the plate (a ladle at max) a single very oily hash brown (can get 2 if you are English or European, no chance for Asians) & 2 eggs. Breakfast served between 7 and 9 pm strictly, don’t even ask for a takeaway!!! As they have no arrangements for it and are too worried about getting dishes back from the room. Absolutely stingy disgusting behaviour!! Not just from one staff member but all including the manager, Raj. Like another lady says in her review - no response or attempt to resolve complaints from the management. If anything the staff at reception will try to shut you up and somehow get rid of you. This place should be shut down permanently!! They are renting rooms which clearly have health & safety issues and take no responsibility later. Please DO NOT book this hotel!!!