Club Med Changbaishan

房間很大很乾凈，空氣清新。工作人員十分熱情。自助餐種類豐富，每天有不同的主菜，比如牛舌和鵝肝。酒吧的調酒師推薦了很多特飲，非常好喝！

房間很舒服，陽台外遠山綠樹很美，空氣很好，酒店的親子設施孩子玩的很開心，尤其是温泉， 尤其贊一下前台的王美女，服務細心，我們去玩 Cs沒帶票，前台立刻派人出去，太感謝🙏🙏🙏，以後有機會還會去

房間很大 衞生也好 管家Amy也很好 有求必應 給了我們很多幫助。 度假村內玩的挺多 晚上玩玩水也挺好的。 就是一價全包的自助餐真的是不好吃。

前台Ricky很熱情，有問題也及時解答，女兒很喜歡

女兒説，這是她今年住的最好的酒店。女兒每天參加各種活動，我也可以一個人安心徒步、騎車、瑜伽、健身，非常放鬆，這是真正意義的休假。感謝前台的Harrit，貼心的提醒我們天氣、行程，與安排用餐。感謝全部工作人員，熱情、服務周到，讓我們像在家裡一樣開心、放鬆。

I'm a Ctrip Black Diamond member, and this is my first negative review in over a decade. 1. Your per-person room fee is a rare practice worldwide. 2. Because I didn't carefully read your hotel's fine print and didn't accurately declare the number of guests and their ages in advance, as required, I didn't meet the requirements for my stay. I tried to cancel my stay, but they deducted 80% of the room price. Later, thanks to the efforts of Ctrip customer service, I was able to move from a two-room stay of over 5,000 yuan to a stay of over 8,000 yuan. 3. You force us to choose three meals a day, while most hotels offer breakfast at your own convenience. 4. I only learned upon arrival that the on-site hot springs close at 8:00 PM, and the main hot springs close between 9:30 and 10:00 PM. I wasn't informed of this even after calling ahead. It was my bad luck, as I had to hike the west slope of Changbai Mountain early the next day, and I arrived late. One room cost over 3,000 yuan, while the other over 5,000 yuan, both had private indoor hot springs, which I didn't enjoy. Three meals a day were offered, but I ended up getting a premium takeout of three slices of bread in the morning. I negotiated with their service staff, and they politely explained that it was a headquarters policy. I'm going to check which group's brand this is from right now to avoid this scam. The above is neither exaggeration nor criticism.