Quinta da Casa Branca - Small Luxury Hotels of the World

Beautiful hotel in fantastic gardens. We stayed in a garden room which was lovely, there are doors onto a private patio area which is sheltered from the room next door by a small hedge, you can also move your sun beds onto the grass to follow the sun. We used the adults pool area which is in beautifully kept gardens , towels were plentiful and re stocked often to ensure they were always available. We used the steam room and jacuzzi which were very nice , however there was a child, on his own , in the jacuzzi when we arrived, jumping in from the side which I didn’t think was very safe, as there are no staff in this area. Breakfasts were excellent, plenty of choice in the buffet and a freshly cooked selection available from a menu , cooked to order. We didn’t eat at the hotel in the evening or for lunch as the menu was quite expensive and the lunchtime menu was more proper meals with not much selection for smaller plates or sandwiches. There are plenty of good restaurants nearby, be sure to book in advance as many are always booked up . The staff at reception were very helpful, advising on the bus routes and printing a timetable for us. We did hire a car to see other parts of the island , but if you’re not confident driving here as it is very steep and winding roads everywhere you can get taxis nearly everywhere. I would recommend this hotel and I would stay again.

Absolutely stunning gardens and plant collection, a must stay hotel for anyone that loves plants. Better selection of plants than some of the botanical gardens on the island. Friendly staff, great breakfasts, close enough to Funchal old town but not too close, so you get to have a nice walk. Make sure you try the bananas that grow on site!

Very good in all respects - great relaxing gardens and environment, good food and service. Swimming pools could be usefully upgraded.

Had a week here in early June. The hotel is lovely in manicured gardens. We stayed in 305. The room was on the second floor. Stair access only but no issues for us. The room was lovely, comfortable beds, spotlessly clean, great shower and bath, loads of amenities and cleaned every day. The bed was comfortable. AC was efficient. The balcony was a great place to chill. Breakfast was great with good buffet and hot options available. All catering and housekeeping staff were very friendly and welcoming. Partner said the spa was amazing. Massage was the best. People with mobility issues may find some aspects difficult but many rooms are on the ground floor although there are steps in a lot of areas. The one minor gripe would be that the fridge in our room was small and inefficient - that was the only minor issue and everything else was great. When checking in we were met in reception by a lovely young lady called Jennifer who showed us to our room and explained everything abount the hotel we needed to know. We also asked Jennifer to recomend some excursions and we did a day tour of the west of the Island and a easy walking tour - both were exactly as Jennifer described, she is a credit to the Hotel. Thanks Jennifer! We used taxis into Funchal a couple of times and this is a 7 - 10 euro cost depending on times etc. Loads of taxis were available at the times we needed them. Its a pretty easy walk but the hill up to the hotel can be a bit brutal after a day out with food and beer. Loads of food/drink options within walking distance though. This hotel is not a lively party hotel but I'm not sure that Madeira is that type of holiday? Overall we had a lovely relaxing week at Cassa Branca.