Pestana Grand Ocean Resort Hotel
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1 room, 2 adults, 0 children
All properties in Funchal
Pestana Grand Ocean Resort Hotel
Rua da Ponta da Cruz 23, Sao Martinho, Funchal, Madeira, 9000-103, Portugal
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Amenities
Indoor swimming pool
Outdoor swimming pool
Surfing
Hiking
Sauna
Spa
Massage room
Gym
All amenities
Property Description
Located in Funchal, Pestana Grand Premium Ocean Resort is on the boardwalk/promenade, just a 4-minute walk from Centro Comercial Forum Madeira and a 3-minute drive from Lido Bathing Complex. This family-friendly hotel is 0.4 mi (0.7 km) from Formosa Beach and 2 mi (3.3 km) from Madeira Casino.
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8.5/10
Cleanliness8.5
Amenities8.5
Location8.5
Service8.5
All 59 reviews
Surroundings
Airport: Madeira Airport
(23.9 km)
Landmarks: Lido Promenade
(150m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
4
Double Or Twin Room With Partial Sea View
2 Single bed or 1 Double bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Private toilet
Check Availability
8
Family Room
1 Double bed and 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Private toilet
Daily housekeeping
Check Availability
2
Classic Double Or Twin Room With Side Sea View
1 Double bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Private toilet
Daily housekeeping
Wi-Fi in room
Check Availability
2
Classic Double Room With Side Sea View
2 Single bed or 1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Private toilet
Daily housekeeping
Wi-Fi in room
Check Availability
1
Superior Triple Room With Sea View
3 Single bed
Has window
Free Wi-Fi
Non-smoking
Private toilet
Daily housekeeping
Wi-Fi in room
Check Availability
4
Classic Double Or Twin Room With Sea View
1 Double bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Minibar
Private toilet
Wardrobe
Check Availability
1
Classic Double Room With Land View
2 Single bed or 1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Private toilet
Daily housekeeping
Wi-Fi in room
Check Availability
1
Classic Double Or Twin Room With Side Sea View
2 Single bed or 1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Private toilet
Daily housekeeping
Wi-Fi in room
Check Availability
8
Suite With Sea View
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Private toilet
Conditioner
Check Availability
Classic Double Or Twin Room With Land View
1 Double bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Private toilet
Daily housekeeping
Wi-Fi in room
Check Availability
1
Classic Double Or Twin Room With Land View
2 Single bed or 1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Private toilet
Daily housekeeping
Wi-Fi in room
Check Availability
1
Superior Twin Room With Sea View
Has window
Free Wi-Fi
Non-smoking
Private toilet
Daily housekeeping
Wi-Fi in room
Check Availability
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Guest Reviews
8.5/10
Very Good
59 reviews
Verified Reviews- Cleanliness8.5
- Amenities8.5
- Location8.5
- Service8.5
Average for similar properties in Funchal
AI Summary
Guests praise the friendly service and excellent breakfast options. The location provides easy access to attractions, but some mention hot food availability only at certain times.
Dedaoduoduo
April 12, 2025
The room was spacious and comfortable, the breakfast and dinner were great. The location was very good, close to a very good shopping mall, the sea view was very beautiful, and the nearby cliff caves were also worth a visit.
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Guest User
March 8, 2024
We felt very comfortable at the Pestana Grand Hotel. The clientele of guests was 60+, but that didn't bother us.
The food could have been a little more seasoned and after a week of half board it was enough.
The mattresses were really soft at first but I ended up sleeping well. The internet is very weak, but somehow everywhere on the island, not enough to work in my opinion.
All in all, it was a super relaxing week and in the evenings there was almost always life music (for the older semester:-))
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Anonymous User
November 24, 2023
The room is too small
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Guest User
July 30, 2025
Hotel muito fantástico! Quarto muito confortável e impecavelmente limpo! Gostamos muito do restaurante italiano e do cabo girão Ainda usufruímos do cabeleireiro e podemos definitivamente recuperar
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Guest User
July 22, 2025
Quality hotel in a nice peaceful area. The standard of the rooms and public areas are excellent....However, one major negative for us as a family with two young children is the temperature of the indoor and outdoor pools. The hotel had a reasonable amount of children staying there but both pools in the school holidays were almost always empty. The water was freezing outside and not much better inside. This is a real shame for the children and totally avoidable. I understand it is harder with the outdoor pool (saltwater), but inside there were notices advertising that the pool water temperature had been reduced to be more eco friendly, which as laudable as that might be, it's poorly thought out when a hotel of this size has both it's pools nearly empty all the time! When you consider the price of a stay here and the competition from other hotels on the island (plus the canary islands in the non peak months) to have one of your main assets (indoor pool) unusable needs to be reconsidered.
Guest User
July 18, 2025
Voltamos a ficar hospedados no Pestana Grand e foi novamente um sucesso. Ja tentei escrever review, mas nao sei porque razao, nao foi aceite. Queria apenaa deixar o meu agradecimento! Continuem assim
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Guest User
July 16, 2025
My family and i have stayed here for more than 20 years. BUT NEVER AGAIN. on arrival on the 30/6/2025 I was placed in room 1648. the smell coming from the sink drains was over powering so I decided to clean them myself. and after 2 days the smell went. this is meant to be 5 star accommodation but as you can clearly see by the photos I've posted it's clearly not. I reported all the problems to the hotel. after 5 days they telephoned me in the room to say they would send in a maintenance team to repair all the problems. as I didn't want work men in my apartment fixing all the problems for the last 2 days of my holiday I declined the offer of the maintenance team. and on checkout not even a sorry sir for your dirty and unsafe apartment. ABSOLUTELY SHOCKING. Plus they advise on there website 5 star hotel with one of the biggest saltwater swimming pools in Madeira 🤣 it definitely is not a saltwater pool and is also badly maintained. Rips in the pool liner and bits of plastic in the water from broken jets. VERY POOR ALL ROUND.
Guest User
July 15, 2025
Fantástico hotel! A equipa foi sempre muito prestável e carinhosa com o nosso filho! Haviam muitas opções para jantar e o nosso filho adorou o kids club
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Services & Amenities
Most Popular Amenities
Indoor swimming pool
Outdoor swimming pool
Surfing
Off-site
Hiking
Off-site
Sauna
Spa
Massage room
Gym
Private parking
Additional charge
EV charging station
Airport pick-up
Additional charge
Car rentals
Bar
Restaurant
Taxi booking service
Airport drop-off
Additional charge
Conference room
Additional charge
Multi-function room
Business center
Children's pool
Playground
Kids' club
Tour and ticket booking service
Currency exchange
24-hour front desk
Wi-Fi in public areas
Free
Indoor swimming pool
Outdoor swimming pool
Spa
Gym
Bar
Restaurant
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
2 Swimming pools
Indoor swimming pool
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking, and Charge, €10.00 (approx. PHP 670.68) Daily. Reservation not needed.
Private parking
Additional charge
Car charging facilities
Transportation
Car rentals
Taxi booking service
Airport pick-up
Additional charge
Airport drop-off
Additional charge
Front Desk Services
24-hour front desk
Wake-up call
Currency exchange
Tour and ticket booking service
Languages Spoken
Spanish
Food & Drink
Bar
Room service
Health & Wellness
Spa
Massage room
Sauna
Turkish bath (Hammam)
Parasailing
Off-site
Mountain biking
Off-site
Sailing
Off-site
Surfing
Off-site
Hiking
Off-site
Motorized water sports equipment
Hair and beauty salon
Gym
Activities
Gaming area
Public Areas
No smoking in public areas
Garden
Elevator
Cleaning Services
Clothes dryer
Dry cleaning
Additional charge
Laundry service (on-site)
Additional charge
Ironing service
Additional charge
Facilities for Children
Playground
Kids' club
Children's pool
Business Services
Multi-function room
Conference room
Additional charge
Fax/copying service
Additional charge
Business center
Wedding service
Accessibility
Accessible rooms available
Safety & Security
Smoke detector
Fire extinguisher
First aid room
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
If you will arrive outside of check-in hours, contact the property in advance
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 2005
- Number of Rooms: 177
Located in Funchal, Pestana Grand Premium Ocean Resort is on the boardwalk/promenade, just a 4-minute walk from Centro Comercial Forum Madeira and a 3-minute drive from Lido Bathing Complex. This family-friendly hotel is 0.4 mi (0.7 km) from Formosa Beach and 2 mi (3.3 km) from Madeira Casino.
Be sure to enjoy recreational amenities, including an outdoor pool, an indoor pool, and a hot tub. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite at Restaurante Atrium, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and a meeting room. Guests may use a roundtrip airport shuttle for a surcharge, and self parking (subject to charges) is available onsite.
Stay in one of 177 guestrooms featuring LCD televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs feature complimentary toiletries and bidets.
Be sure to enjoy recreational amenities, including an outdoor pool, an indoor pool, and a hot tub. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite at Restaurante Atrium, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and a meeting room. Guests may use a roundtrip airport shuttle for a surcharge, and self parking (subject to charges) is available onsite.
Stay in one of 177 guestrooms featuring LCD televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs feature complimentary toiletries and bidets.
Frequently Asked Questions
What is the cancellation policy for Pestana Grand Ocean Resort Hotel?
The cancellation policy for Pestana Grand Ocean Resort Hotel varies depending on the type of room and booking conditions.What is the cancellation policy for Pestana Grand Ocean Resort Hotel?
What are the check-in and check-out times at Pestana Grand Ocean Resort Hotel?
Standard check-in time at Pestana Grand Ocean Resort Hotel is 15:00 and check-out time is 12:00.What are the check-in and check-out times at Pestana Grand Ocean Resort Hotel?
Can I bring my pet inside the Pestana Grand Ocean Resort Hotel?
As much as we love pets, unfortunately, we are unable to accommodate them in Pestana Grand Ocean Resort Hotel.Can I bring my pet inside the Pestana Grand Ocean Resort Hotel?
How far is the Pestana Grand Ocean Resort Hotel from the closest airport?
The closest airport is Madeira Airport, and it is about 24 mins from hotel by car (23.9 km).How far is the Pestana Grand Ocean Resort Hotel from the closest airport?
Is airport shuttle service offered by Pestana Grand Ocean Resort Hotel ?
Yes, at Pestana Grand Ocean Resort Hotel, an airport shuttle is available. We suggest you call ahead to confirm details.Is airport shuttle service offered by Pestana Grand Ocean Resort Hotel ?
About This Property
| Nearest Airport | Madeira Airport |
|---|---|
| Distance to Airport | 23.94KM |
| Average Price From | PHP23666 |
| Hotel Star Rating | 5 |