1 Chome-2-23 Hakata Ekimae, Hakata Ward, Fukuoka City, Fukuoka Prefecture, 812-0011, JapanView Hotel Details
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Hakata Tokyu Rei Hotel Guest Reviews
4.5/5
Great
659 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.3
Service4.4
Cleanliness4.5
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All reviews(659)
Positive reviews(647)
Reviews with photos/video(166)
Easy to get around(81)
Convenient for shopping(55)
Delicious breakfast(43)
Perfect for business trips(17)
Would stay again(14)
Close to airport(14)
Large bathroom(9)
Tasty coffee(5)
Negative reviews(12)
Hong Yin
[Non-smoking] Standard Double Room (shower Booth Only)
Stayed in Jan 2025
Family
6 review
3.0/5
Posted on Feb 25, 2025
Staff not friendly and room is small. Breakfast not good. Never again
Response from Property: Thank you for using our hotel.We're sorry that you had any trouble.We appreciate you taking the time to write a review about a hotel that you would never want to stay at again.
Guest User
[Non-smoking] Standard Double Room (shower Booth Only)
Stayed in Nov 2024
Family
3 review
4.5/5
Great
Posted on Dec 24, 2024
The room layout is very good. I really like the bathroom, the size is comfortable. The location is excellent, near the Hakata station about 5 mins by walking underground.
Response from Property: Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
SimYen
[Non-smoking] Superior Twin Room
Stayed in Oct 2024
Family
7 review
4.5/5
Great
Posted on Nov 17, 2024
Excellent location just beside Hakata Station, easily accessed by underground route with escalators, so no worries about lugging luggages up and down stairs. Room size is good for Japanese hotel and bath room is large. Grab your amenities at the lobby, but take note they don’t provide hair band nor shower cap. Bed is comfortable.
Response from Property: Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,
Mumu0891
[Non-smoking] Standard Double Room (unit Bath Type)
Stayed in Sep 2024
Family
1 review
4.7/5
Amazing
Posted on Oct 23, 2024
The space is sufficient to put 2 luggages with 26 inches. It’s very near to JR Hakata Station and convenience store is just 1 minutes away from the hotel! Very convenient to nearby shopping mall too!
Response from Property: Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,
Guest User
[Non-smoking] Concept Double, Shower Booth Only
Stayed in Sep 2024
Couples
4 review
4.5/5
Great
Posted on Oct 17, 2024
They do not wash the used cups when they make up the room. Shower facility was strong and good. They allowed us to keep our luggage with them for a couple of days till we checked in again.
Response from Property: Thank you for staying at our hotel.At our hotel, if there is even a little bit of stuff left in your cup, it will not be cleaned during your stay. This is because the hotel cannot determine whether the guest wishes to discard it or keep it.In cases where we are unable to determine the nature of the item, we will leave a sticky note to inform you.If you would like us to do so, we would appreciate it if you would contact the front desk.
Guest User
[Non-smoking] Superior Twin Room
Stayed in Sep 2024
Family
1 review
4.5/5
Great
Posted on Oct 26, 2024
Convenient location. The breakfast is fine. Room is clean, tidy and relatively spacious
Response from Property: Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,
Thomas
[Non-smoking] Standard Double Room (shower Booth Only)
Stayed in Aug 2024
Travel with friends
56 review
4.2/5
Very Good
Posted on Sep 24, 2024
Centrally located. Just next to Hakata station. Shopping malls and restaurants nearby within walking distance. The hotel room is clean n staff are polite.
Response from Property: Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,
chan
[Non-smoking] Concept Double, Shower Booth Only
Stayed in Dec 2024
Couples
21 review
4.2/5
Very Good
Posted on Jan 28, 2025
The accommodation is comfortable and pleasant. The elevators can be very slow and the breakfast was decent. Overall a good impression and good for the price. The location is a very short walk from Hakata station which is why we chose this hotel.
Response from Property: Dear ChanThank you for your kind feedback. We appreciate your comments regarding the comfort of your accommodation and our convenient location.We hope to welcome you back soon.Hakata Tokyu REI Hotel
Guest User
[Non-smoking] Standard Double Room (shower Booth Only)
Stayed in Feb 2025
Couples
3 review
5.0/5
Outstanding
Posted on Mar 10, 2025
Best location,clean room, best service of front desk,join member enjoy late check out
Response from Property: Dear Guest,Thank you for your kind words regarding our location, cleanliness, and front desk service. We are pleased to hear that our membership benefits, including late check-out, have enhanced your stay. We appreciate your feedback and hope to welcome you back soon.Hakata Tokyu REI Hotel
Guest User
[Non-smoking] Concept Twin Room
Stayed in Dec 2024
Couples
3 review
5.0/5
Outstanding
Posted on Feb 2, 2025
Room size is small but relatively bigger than some other hotels. Near Hakata station and clean.
Response from Property: Dear GuestThank you for sharing your thoughts. We are delighted to hear that you found our location convenient and our accommodations clean.We look forward to seeing you again.Hakata Tokyu REI Hotel.
Guest User
[Non-smoking] Standard Triple Room With Shower Booth Only
Stayed in Dec 2024
Family
3 review
5.0/5
Outstanding
Posted on Jan 10, 2025
This is my second time to this hotel. That is Very good service and and the staff are very very funny. I like it. I will come again.
Response from Property: Thank you for your kind words and for choosing to stay with us again. We are delighted to hear that you enjoyed our service and found our staff to be entertaining. We look forward to welcoming you back on your next visit.Best regards,Hakata Tokyu REI Hotel
H. Chua
[Non-smoking] Standard Twin Room With Shower Booth Only
Stayed in Aug 2024
Travel with friends
30 review
5.0/5
Outstanding
Posted on Oct 27, 2024
Very clean rooms.. nice hotel. Best location
Response from Property: Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,
Anonymous User
[Non-smoking] Concept Double (Unit Bath Type)
Stayed in Nov 2024
Couples
5 review
5.0/5
Outstanding
Posted on Feb 7, 2025
Location is very good. Few minutes walk to JR stations. The room is clean and tidy. Nice breakfast.
Response from Property: Dear GuestThank you for your kind words regarding our location, cleanliness, and breakfast offerings. We are delighted to hear that you enjoyed your stay with us and appreciate your feedback.Hakata Tokyu REI Hotel
Eeeeeeeeee
[Non-smoking] Standard Double Room (shower Booth Only)
Stayed in Jun 2024
Family
3 review
4.5/5
Great
Posted on Sep 18, 2024
Good location. New, clean and nice room. But size might be too small for family.
Response from Property: Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,
Guest User
[Non-smoking] Standard Double Room (unit Bath Type)
Stayed in Nov 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jan 18, 2025
The hotel location is good very convenient to station and mall. One supermarket nearby and Toyota car rent shop also very close. We booked extra breakfast, the food type and taste is good. Worth to visit again.
Response from Property: Dear Guest,Thank you for taking the time to share your feedback. Sincerely,