The Grand Residence Hotel Hakata Reviews

This hotel uses self service without any front desk services. Difficult to reach out to help desk. There wasn’t any storage facilities available.

Hotel room not very clean and quite noisy. No facilities.

NICEE GOOD VERY BEAUTYFUL

Great stay and quiet location

Good room

Good.

I was prepared to make my own bed, but what do you mean by asking guests to make their own sheets and quilts? And Japanese-style quilts! It's really frustrating to arrive at a hotel tired and spend half an hour making the bed! There are also various fines, so be careful when you check in!

The hotel is near Dongduohui Station, which is quite convenient to get in and out. It is also very close to Family Mart and Lawson. It’s only one stop to the airport and Hakata, but it’s quieter than Hakata. The room is more like a residential house, with large space, but everything is equipped, including a cooking stove, refrigerator, washing machine, bathroom with bathtub and shower, etc. The hotel has fully self-service check-in and check-out, which is suitable for people with social anxiety. The room was quite clean and there were no hygiene issues as mentioned in other reviews. But please note that the hotel does not provide daily cleaning or other room service services.

One thing to note when booking this hotel is that it is an apartment-style hotel that requires self-service check-in and check-out. Therefore, there is no lobby or anyone to assist. In fact, I didn’t pay attention to the timing of the reservation. I checked in early in the morning. After checking out of another hotel, I dragged my luggage directly to the hotel. I planned to put my luggage down first and check in when I could check in at 3pm. Unexpectedly, when I arrived at the underground entrance of the hotel, I found that it was an apartment with other residents. Since I had not arrived before the check-in time, I was not able to enter the building. When Nianzhu and other residents entered the apartment first, they were treated maliciously by other residents. I was treated badly and pushed me out of the apartment with my hands. I had no choice but to stand on the roadside and send an email to the hotel customer service to ask if there was a luggage storage service. Then I had to wait for a long time for a reply. Of course, the final reply was that there was no such service and I could only drag my luggage. Then take the subway to another station, find a locker service to store your luggage, and check in when it's time to check in. In fact, the internal sanitation and facilities of the hotel are good. However, if you have to move your luggage to the hotel, it is not suitable to book this hotel because the check-in time is later than other hotels, at 3 pm, and there is no luggage storage service. It is really It's relatively inconvenient.

The worst order on the Ctrip platform! The ultra-low-cost apartment (no one supports the service at all) is too cost-effective! The order for 3 people cost more than 2,000 yuan (one person can sleep on the floor), but the small carpet in the room is so dirty that I don’t feel like sleeping on the floor. The quilts in the closet are messy and I need to put them on myself! The TV is hung on the side of the bed. If you lie down to watch TV, your cervical spine will be injured, and your eyes will not be able to bear it! There are no disposable slippers! Do you feel like sleeping on the floor when you walk on the carpet with your outer shoes? I hope you can experience it on the platform! Parent-child travel has become a bad mood!

It was easy to find because it was a short walk from Exit 3 of Higashihie Station. The izakaya on the first floor was nice. Check-in was easy and security seemed good, so I had a good stay. I was worried because they said it was noisy, but I slept well. The only regret is the cleaning condition, such as the hair near the washing machine, but I was satisfied with the overall appearance. The carpet was already contaminated and it seems that it cannot be erased.

The air conditioner works well and the water comes out warm! However, there were small bugs on the ironing board in the closet and the bathtub was a bit small The best thing is that there is a bus number 41 right in front of the hotel and it is also good that there are many convenience stores on the way from the subway to the hotel!!! Have a nice time

The location is super good. It takes 4 minutes to get to the subway exit 3. The building is very new (only one thing I hope to improve is that the entrance door takes a long time to close automatically after it is turned on, which makes it easy for thieves to follow in). It is only one stop away from the airport. The room is super big and there is an open fire. I will definitely rent it again next time I come😄😄😄

Location location near the airport, however the address is easy to find wrong, hygiene environment is general, indoor kitchen utensils lack