Rakuten STAY VILLA Fuji Kawaguchiko Forest Reviews

I suppose this Villa are not for foreign visitors. The check in counter can only be reached by making local calls. Since I have got only a data SIM card. I have to wait until another guess only the door. The check in procedure is not complicated, but took around 30 minutes.

Villa is nice but very diffecle to check in

It was great. It was clean. My son and his wife really enjoyed the sauna. We will use it again. Thank you very much.

There is also a sauna, so it was great for large groups to stay. I think the sauna can only fit 4.5 people. If you drive there is a Don Quijote nearby, so I recommend it!

This is my second time booking. The hotel environment is very comfortable, and the facilities in the room are complete and clean.

The hotel is good, clean, but if booked through Trip. It's a little bad that there isn't a four-digit pin.

We stayed here with our family of 5 and one dog. We thought we had booked a room that allowed pets, but it turned out that it didn't... We asked the front desk and they changed the room for us. We were very grateful for the smooth service. The facility was spacious and clean, and very comfortable. We would like to stay here again.

It's very comfortable. This time we have 6 adults and 4 children. The space is very spacious and suitable for family travel! I want to stay again next time!

Everything is great, but I hope the hotel can take the initiative to provide the password for self-check-in, otherwise it will be really inconvenient for people to make phone calls abroad.

Neat, easy to find, fully equipped and convenient for family living

Because there is no counter, the check-in process is more complicated. You need to use a tablet to upload the passports and photos of everyone in your party. It is recommended to complete the data upload through the link provided by the hotel the day before. Checked out at 10 o'clock. As soon as 10 o'clock arrived, when I was preparing to check out on the tablet at the door, the cleaning staff opened the door directly to come in and clean up, without ringing the doorbell first to confirm whether I was still there.

Overall, I feel satisfied. The air conditioning in the room is a bit insufficient. It is clean and tidy and has all personal supplies. The service staff feels friendly and the food is acceptable. I will consider staying here again next time.

Except that check-in is too troublesome, everything else is five stars.

The overall cleanliness is good. There is a sauna on the first floor and an open-air bath on the second floor, so I would like them to be located nearby. Since I was staying in January, the problem was that the temperature of the open-air bath on the second floor got cold quickly. The kitchen was IH and I was able to use the pots without any problems, but the pot was supposed to be compatible with IH, but it didn't work.