Family-friendly Hotels in Fujikawaguchiko

Only managed to book 1 out of 2 nights of our stay in the Superior Room and had to book the 2nd night via Japanican (standard room). Both rooms were amazing in terms of size. Superior room’s amenities and furnishings, bathtub etc are more luxurious in comparison but Standard Room is really good enough when you enter to a full view of Mt Fuji at the windows. My view fm the Standard Room was much better compared to the Superior though. Only con at the Standard Room is probably the inability to go out to a balcony to take photos and had to deal with reflections. Hospitality at the front desk was largely good, except a harsh-sounding man whom attended to our bus pickup call request and another night-duty man who can’t speak English and only repeatedly uttered “sorry” and “nonono” when I called to ask for a pillow they missed out. Special mention and thanks to 2 ladies whom attended to us: 1. “AHN” or “ANH” who helped us with check-in to the room, and continued to serve us with helpful suggestions and the sincerest greetings whenever we bump into her in the ryokan. 2. We didn’t get her name. The lady who served us for dinners (16 & 17 Dec) and breakfast (17 Dec) at Room 桃の二. Really patient and tried her best to communicate with us in English for all our requests and questions about the food. For non-adventurous-foodies like us, the provided breakfasts and dinners are a great experience and an eye-opener, but also wasteful on the other hand as we ended up with much things we don’t eat (even after I’ve put in a string of dietary requests prior to check-in). Perhaps having a room-only option for booking would be good.

We enjoyed the gorgeous fuji view from the room which was exactly the same as the photo we saw online. The hotel provided free warm packs and snacks in the lobby which was caring. There were also welcoming snacks in the room. However, as far as we know, the hotel provides free shuttle service to/from Kawaguchiko station but it was disappointing that there were no way to book online. I tried to contact the hotel directly via email but received no response from them. Eventually, we took a bus from Kawaguchiko station and walked up the hill with our luggages, which was very inconvenient. Besides, the dinner style/menu was only available at dinner time so we couldn’t take it into consideration when we decided the date of our stay. Other than the above, the overall experience was nice with high CP value.

Stayed for two nights and finally I got a much better sleep for the first time on my 2 week trip! Breakfast was ok, not fantastic-the place seems very deserted with many shops shuttered quite early on and streets dark. The bath was decent but nothing to shout about. Overall a value for money place just don’t expect too much

This lovely hotel (its a bit dated, but everything is clean and very nice) is right on the lake, and very quiet. Its 10 minutes driving distance from the Kawaguchi-Ko bus stand/train station and there is a free hotel shuttle every hour. I would definitely go for rooms with a view - either of the lake, or of Fujisan. We went for rooms with lake view, and very much enjoyed it. The rooms are big and very comfortable, with a desk, an armchair and a sofa. There is also a small balcony, with amazing views of the lake. Its so peaceful, especially in the early morning or during sunset. The hotel is located in a large garden. There is an indoor and lovely outdoor onsen, where you can bath in the warm water whilst seeing bamboo and hearing birds. Breakfast is a good buffet. The restaurant for dinner is rather expensive, so i would recommend eating in one of the few restaurants in the small town.

This is the second time staying in Fuji Ginkei, while the first time was in 2017. The reason I chose it when I went to Kawaguchiko the second time was the perfect location, service, and food when I stayed in 2017. First, I should thank the hotel staff. As you might know, it is tough for solo travelers to book a Ryokan room. As a search around the hotel list, which I think is perfect for the stay, Fuji Ginkei is one of a few hotels which said OK. I appreciate it. The location is perfect as you can see the lake and mountain simultaneously. For Kawaguchiko, only a few hotels have this kind of view. When you arrive at the Kawaguchiko station, don't forget to call them, and they will pick you up. However, when you live, if you want to take their shuttle bus, you need to check their shuttle bus schedule. I choose the Japanese-style room which a balcony since I want to take many photos from my room. It is worth it as the view from the room is perfect. I can stay in the room and watch Mount Fuji all afternoon. It even has an individual bathroom in the room, which is kind of rare. If you stay in the hotel in Winter, don't forget to use the outdoor onsen. It will be freezing to get in and out, but it is worth it as you will see a very clear sky and many stars when using the outdoor onsen. You will never forget it. Moreover, don't forget to go lakeside, which is only a few meters away. You can take perfect photos of the lake, Mount Fuji and the stars. It is impressive. Service is as good as before, which you can imagine. When you are having breakfast and dinner, the staff will talk with you, introducing the dish and telling you much exciting and helpful information. For once, I was discussing さかさふじ with them and really learned a lot. The dish is good. As I stayed for two nights, I think the first night's dinner was better than the second. For breakfast, I don't have too many things to say. Overall, the dish tasted good but not as impressive as in 2017, maybe because I tried some Michelin during these years, which increased my standard. Overall, it is an excellent hotel, and the price is not that high compared to other hotels around Kawaguchiko. Once again, is it worthy.

We are staying in F cabin cos there are 3 of us. Staff and service are great. Best glamping experience (we had Dutch oven dinner). I am lucky to see a glimpse of mt. Fuji from our room. Overall experience is lovely but not for the price I paid. Breakfast box is a must have.