B&B HOTEL Frankfurt City-Ost Reviews

Perfectly good modern no-frills hotel. Room not huge but big enough and had all the facilities you would expect, ie. aircon, TV with plenty of channels (mostly German, obviously). Room and hotel very clean. The hotel is located about a 30 minute walk from the city centre but benefits from having the Ostbahnhof U-bahn station a few yards away. Here you can catch the U6 train into the centre (takes 10 minutes at most). If using the U-bahn and S-bahn systems, get a day ticket (7 euros) - otherwise it’s 3 euros 65 for a single journey.

In an express hotel where the front desk is not on duty 24 hours a day, the room access code lock broke in the middle of the night. A family of three were locked out for three hours and their children fell asleep in their arms. Even calling the platform and calling the hotel was rubbish and the hotel did not solve the problem. We broke the code lock ourselves and asked us to wait 🙂 It was not until 12:30 in the morning that they were willing to change my room. The dedicated customer service made so many calls to help me in the middle of the night and tried many solutions. It’s a pity that the hotel management is not good at it.

It was very cozy, the hotel is very beautiful, the service is at a good level) there are various shops nearby, transport is within easy reach) I recommend it to everyone)

The price-performance ratio is comparable to that of a domestic 7-day hotel, but the safety is very high. The cleaning staff are very serious and start knocking on the door at 7 o'clock every morning to come and clean. They stick to their posts😅😅😅

1）酒店房間温度很低，很多同住旅客也有同感，房間温度低於18度。 2）酒店開門密碼經常實效，好幾次晚上酒店大門打不開，酒店前台也無人 3）剛入住酒店，發現房間有別人使用過的臟毛巾 4）酒店經常沒有熱水洗澡