Business Hotels in Frankfurt

For the price paid ($100 AUD) per night, this hotel was excellent. The room was a reasonable size and perfectly clean. The bed was comfortable and it was nice to be able to open the window and enjoy the fresh air. I was surprised to see a number of British channels on the tv. It’s a nice gesture by premier inn to provide these English speaking channels despite this hotel being in Germany. The location is quiet good, their is a shopping centre nearby and the tram is a short walk which connects you to Frankfurt HBF where you can travel throughout the region from. This was the purpose of my stay in Frankfurt, to use this hotel and it’s proximity to the HBF as a base for my travel to the neighbouring towns and cities. This worked quiet well. Try and avoid hanging around the HBF after dark. Areas for improvement: After 30 hours of travel I was initially refused an early check in at 9am. This was not unreasonable as check in is at 3 but a little flexibility by premier inn with regard to their check in policy would be appreciated. I would have been happy to pay extra for an early check in during the booking process. I was grateful for the front desk team allowing me to check in early.

Attending to our check-in was a spunky and cheerful Chloe at the desk reception. She allocated us to a room well-suited for the physically challenged. It was near the lift on level 1. The room was well lit. Also, our bathroom was spacious and equipped with grab poles to help us move about. We enjoyed the variety of breakfast items. Best of all, the free airport shuttle at 30-minute intervals to and from the hotel made it convenient for hotel guests. Holiday Inn Frankfurt Airport, take a bow!

It's very convenient and easy to find the direction for travelers from airport, especially if you travel in the evening. The hotel has mentioned that you will require to ask for housekeeping if you need one, so it's fine. The breakfast was fine if you just staying for 2 to 3 days, more than that, you might find the choice is limited.

The location is very good, there is a tram stop at the door. Not far from the downtown, and avoiding the noisy environment.

I had a great experience at this hotel. It is in a very good location with the subway station right next to the hotel and the airport just one stop away which makes it convenient to get to and from the airport if you don’t have a lot of luggage. I understand previously there was a shuttle service maybe they can resume it for guest with luggage

Convenient Location with Self Check-in Pro 1) Location is just beside the main station 2) Express check-in and check-out 3) Free water and at reception 4) Staff is nice and very approachable 5) Room is nice and spacious 6) There is a convenience store Con 1) Location can be abit scary at night (don't worry coz police station is just at the opposite of the road)

I preferred to stay in this hotel with my daughter due to its location (very close to the train station), but walking from the station to the hotel I realised that it was a bad idea. It does not matter if it is day or night you see addicted people smoking drugs, you see dealers all around and the smell of the streets are awful. My daughter was so frightened about the location. In addition to that the receptionists were impolite, insensitive and ignorant. I was in a hurry to rush to the airport due to the last minute strikes in Germany including Frankfurt transportation. After checking out around 1200 pm I forgot my backpack on the sofa in front of the front desk. I realised that when I reached to the airport. I quickly called the hotel to ask their help as my wallet and our passports were in it. I called 3- 4 times and talked to the receptionists to describe my backpack and get their confirmation. Both receptionists confirmed couple of times that my bag was not there. They claimed that they checked and it was not there. I also asked them to check the room in case I was mistaken, but they did not call me back to inform me about its whereabouts. After having almost a heart attack on the way back, I reached to the hotel and saw my bag there. This is totally unacceptable. Staff should not be that ignorant and insensitive. Just checking the sofa in front of them (probably 1-2 meters away from the desk) should not be that difficult. When I showed them my backpack, they just said in a very insensible way that they thought it belongs to someone else! It is a shame as the hotel itself is nice, clean and well equipped.

The reservation for my stay was made via my travel agent. This is not normally a corporate approved hotel and I now understand why. When making the booking the agent requested early check-in, but did not request guaranteed early check-in. That means if a room is available upon arrival one can check-in. If no room is available one has to wait until regular check-in time which in this case is 15:00. The hotel is located next to the trade and convention center. There are no events as yet due to the pandemic. The hotel is quiet. I arrive and ask to check-in and am told I could only do so as of the official check-in time. When I mention early check-in had been requested by my agent a second receptionist appears and confirms that rooms are available. She also proceeds to inform me that I need to pay a EUR 40 fee for early check-in. I challenged this and mentioned that no other hotel will charge such a fee if rooms are vacant at the time of the person arriving wanting to check in. The receptionist explains that staff had to work faster to ensure the room would be available for early check-in and hence the fee. As it turns out the room was last cleaned, aired and disinfected April 27th, a full six days prior to my arrival. Hence this fee is simply to rip off of guests. While the rooms are fine, the hotel is centrally located and well connected to public transport, this organized extortion means I will never book this place again.

Didn't reply to the hotel's pre-arrival request for guest information, and while waiting (a long time) to check-in I couldn't see or figure out what the benefits would have been if I'd completed that pre-arrival form. The free shuttle bus stand at Frankfurt airport was almost impossible to find in all the stupid construction zones and I arrived at the hotel well after midnight. (If anybody ever tries to mention how efficient the Germans are, I'll present Frankfurt airport as glaring evidence to the contrary.) It was 50/50 with the hotel check-in staff: the gent at the non-aircrew part of the front desk took ages with the young family who sounded like they were repeatedly asking for something that was not possible. Those of us in the queue behind grew increasingly despaired - would any of us actually be able to use the hotel rooms we paid for that night? I was the third person who abandoned this hopeless queue and went to the ”aircrew only” part of the desk for help. Much much better! Checked in quickly with pleasant small talk to boot and I was in my comfortable room a few minutes later. When checking out the next morning I half expected to see that tedious young family still arguing with the front desk.

Worth Money! Great location! Lot of Restaurant nearby! I forgot my stuff in unlock safer after checking out. Luckily when I came back in the same stay. It was still there in the room. The front desk helped me to solve my issue quickly and i got my stuff back.